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Canada
2 reviews
3 helpful votes
Follow Morgan D.
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I used to love Kijiji.ca but they've clearly started to take a nosedive. Even their customer service is just God awful now compared to what it used to be. I've sent emails asking about site changes and they outright deny that any changes have happened, lol.
I guess the company must have gotten sold or is under new management or something because it's seriously just so so awful now.
Paid ads take up pages and pages. I have an ad blocker but it's no good for a site like that so I still see all the completely irrelevant ads. I'm looking for free used wood for crafts projects, oh, well all I have to do is scroll through 20 pages of stunning custom reclaimed wood furniture on sale for thousands of dollars. Yeah, definitely someone looking for free wood is going to be able to afford a piece of furniture for five grand! Augh!

Date of experience: March 6, 2017
Canada
1 review
5 helpful votes
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Stalkers
August 7, 2022

Anytime I post new ads some guy keeps messaging me on different accounts pretending to be different people interested in my product and just wastes as much time of mine as he can. I create new accounts all the time but he always seems to find me even when I create new account and sell different products.

I get hundreds of phone calls from different numbers (spoofed)
Hundreds of text messaging per day.

Kijiji has lot's of stalkers and scammers.

What this guy does is basically scam people by asking them to ship him the product.

Date of experience: August 7, 2022
Canada
5 reviews
11 helpful votes
Follow Jeff P.
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I've registered a few months ago, and have sold a few items. I've been prank replied to some of my ads, but have sold a few items. Kijiji itself is a decent site-They even provide ten free ads, which is great; However, if the pranksters are many and they prank a lot, this a big problem and hurts the site badly.

There are also people who contact a seller, but then suddenly stop replying.

A recent bad experience, was a seller who sold me a faulty item. I tried calling the police (as advised by Kijiji), but I was told they don't deal with monetary issues. I was told I'd have to call a lawyer. Therefore, buying expensive items is a bad idea.

Date of experience: April 4, 2020
Canada
1 review
4 helpful votes
Follow Ali U.
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I'm shocked to see Kijiji allowing to post animal abuse posts like stuffed dead animal trophy or hunters and weapons that is disgusting. I will not use Kijiji anymore. I posted an add in cat rehome about to be careful to who you rehome your pets kijiji immediately banned my post by saying keep your opinion to yourself. I'm ashamed that I used kijiji services, Kijiji is a greedy bloody website where promotion of abuse and murdering of animals gladly promoted and my post removed when I'm trying to warm people about responsibility rehoming pet. Now you think what kind of website is this Kijiji definitely not on my list.

Date of experience: March 8, 2019
Canada
1 review
0 helpful votes
Follow John L.
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Majority of the people who have offered to buy item(s) being sold are scammers. I have been contacted by so many asking to ship their "relative" in a different state/province when the listing says local only. To those that seemed convincing enough to ship to eventually sent fraudulent emails/ pictures of their paypal/interac e-transfer in efforts to get you to ship items

I have used other buy and sell platforms with far less issues than i have experienced using kijiji

Date of experience: July 3, 2021
Canada
3 reviews
15 helpful votes
Follow Richard Z.
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The new review system they have just put into place is an absolute joke. Demanding 10 messages back and forth before you can give a review. Most times I will have 2 - 4 before I give them my cell to get the address from. If I decide to 'buy. I just bought a book scanner from a guy in courtice ontario. We had about a dozen messages back and forth before we went to text for the address etc. the deal went through without a hitch the product was exactly as stated ( actually far better than his ad. Yet, kijiji, will not let me post a review of the transaction with him. Barry Ad ID *******805.
If you read this I found you to be a very personable and helpful seller and I hopefully will be able to buy more of your items in the future.

Date of experience: January 23, 2020
Canada
1 review
8 helpful votes
Follow Ashley W.
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Kijiji Scams
June 8, 2021

Someone is posting ads on Kijiji for expensive video game equipment and sending people to my home. They ask the buyer to e-transfer them money for the video game items. Of course, it is a scam. But when I contacted Kijiji by email to alert them to this scam - and to the fact that I am concerned because random people are being sent to my home - they didn't offer any help.

BUT, when I created a Kijiji ad to WARN people about the scam - they refused to post my warning. Absolutely sick.

I would NOT recommend Kijiji.

Date of experience: June 8, 2021
Canada
1 review
14 helpful votes
Follow mike n.
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Posted an add in Calgary and paid 11.99 just to realize they posted it in Prince Albert, Saskatchewan. I contacted them to ask them to change it to where I am and they just ignore me. They got too big to give a damn about their customers. Not the first time they ignore my request. I really hope they go under. A company with such rotten customer service should be boycotted by every self respecting person.

Date of experience: November 19, 2017
New York
1 review
3 helpful votes
Follow dean a.
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I have shopped both Craigslist and Kijiji. I must say that I dislike Kijiji very much. It is cumbersome to use and has so many adds. The format of the whole thing really sucks. I wish here in Canada that Craigslist was used more often to sell items.

Date of experience: May 15, 2020
Canada
1 review
4 helpful votes
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Trash
March 7, 2019

You waste time posting your AD, next thing you know, you find an email saying your AD is removed for some stupid reason. It just a job posting and they will remove it. You try to get in touch with them through chat? They will give you a sentence answer to your question and will drop the chat from there. Dont use this website.

Date of experience: March 7, 2019
Canada
1 review
14 helpful votes
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Waste of time
January 3, 2020

WOW, was looking for some use parts for my son's TJ and I cannot believe what happened to this site... 90% of ads are from dealers! If I wanted to look for new parts I would call my local dealer or supplier.
Deleting my account and not wasting anymore time on this site.

Date of experience: January 3, 2020
Canada
1 review
5 helpful votes
Follow Steve M.
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I use Kijiji every single day with great pleasure. Today I got a new phone so I downloaded Kijiji onto it. Yikes... my beloved Kijiji is so different now. It's useless. I typed in "land for sale" and got only 9 listings and not all from my area. What the hell happened? So many commercial ads now there's barely room for private listings on my screen. All the info is missing from each private listing too. What stupid mental case designed this new Kijiji? It's not even useable.

Date of experience: January 31, 2017
Canada
1 review
4 helpful votes
Follow Guy S.
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Today I went there to hire a tradesman. When he phoned back, he gave me his price. He showed up within a reasonable time of when he said he would. He completed the job for the price, and departed. Nothing wrong with Kijiji if you deal with an honest seller.

Date of experience: June 12, 2018
Canada
1 review
6 helpful votes
Follow robert k.
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Kijiji totally sucks, like the guy before me said you put your car on there and in 2 days your on page 6 so you delete it and make a new ad. And kijiji blocks you for being a dealer. I hate using them for anything anymore

Date of experience: July 26, 2014
Canada
1 review
8 helpful votes
Follow tammy h.
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I use to use Kijiji for buying and selling. Now I find that there are way too many stores and dealerships on this site that was suppose to be for the average person trying to sell their old stuff. I dont use it anymore. Check buy in sell marketplace in your area.

Date of experience: July 16, 2019
Canada
1 review
8 helpful votes
Follow Sharif B.
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I had recently posted an ad in different region on Kijiji and I paid for it to have them on the top. Kijiji moved the ad to a category of their choice and reduced my visibility options. I contacted them on their chat line, and the rep was telling me over and over again that your ads are in the right category. B. S. If I want to advertise in a newspaper or magazine, I tell them where I want it, because that is where I think I get most of the his. If there is something wrong with the ad, it is misleading or inappropriate I understand. I requested a refund and I was told again that the ads were in the right category. The worst thing, the rep named, Casey closed the chat line before I could explain to her my concern. Think twice before you post on Kijiji.

Date of experience: October 19, 2015
Canada
1 review
0 helpful votes
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Bad policies
January 20, 2021

I was taken off because someone else made in appropriate suggestions under my community friendship ad. Not my fault I did not ask or welcome those suggestions, nor was I looking to date.it was a friendship community posting. Bad publicity for them a senior living alone is cut off from trying to connect. Shame on them

Date of experience: January 20, 2021
Canada
1 review
0 helpful votes
Follow Gage K.
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Getting upset!
September 2, 2018

Is kijiji free advertisement or is it stuff for sale, I think I New section needs to be created for people posting for "auctions" I waist more than enough of my time answering people that have no more or didn't even want a product in the first place or from people not answering or just nicley letting me know that it's already sold they just didn't delete the add, I don't care to also read a hole add than at the bottom it says items are on auction... awesome for them to have free advertisement but it could be nicely done in its own catagory..

Date of experience: September 2, 2018
Canada
12 reviews
41 helpful votes
Follow Ando P.
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Fun site, quick loading times, a lot of terrible ads, and a few genuinely nice ones. Do you want a 2002 Range Rover for under $5,000? Not the place to look for one. It's a great site, I don't understand why people hate it. It's not that the business is corrupt, it's the people who post their ads that are. You must be seriously crazy like Meleene J.
The site is fine.

Date of experience: December 26, 2019
Canada
1 review
2 helpful votes
Follow Reel m.
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Kijiji will allow anyone to advertise and you must be very leary of who you work for! One instance is Reaper Ventures out of Vanderhoof I warn you do not work for this guy or you will be sorry. Im not just some ranter but we need a venue to warn people of these sorry excuses for companies

Date of experience: November 1, 2018

Overview

Kijiji has a rating of 1.1 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kijiji most frequently mention customer service, live chat and post ads. Kijiji ranks 189th among Classifieds sites.

service
74
value
73
shipping
41
returns
46
quality
59