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Canada
12 reviews
41 helpful votes
Follow Ando P.
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Fun site, quick loading times, a lot of terrible ads, and a few genuinely nice ones. Do you want a 2002 Range Rover for under $5,000? Not the place to look for one. It's a great site, I don't understand why people hate it. It's not that the business is corrupt, it's the people who post their ads that are. You must be seriously crazy like Meleene J.
The site is fine.

Date of experience: December 26, 2019
Canada
1 review
2 helpful votes
Follow Reel m.
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Kijiji will allow anyone to advertise and you must be very leary of who you work for! One instance is Reaper Ventures out of Vanderhoof I warn you do not work for this guy or you will be sorry. Im not just some ranter but we need a venue to warn people of these sorry excuses for companies

Date of experience: November 1, 2018
Canada
1 review
0 helpful votes
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I was helping a friend create an account, and needed to get a password reset. So I started a live chat with them and all they said was that they can't do anything about it. Then they closed the window. I opened another chat window to finish the conversation, and all they said was the account has been blocked with no explanation. Do not use their service.

Date of experience: April 15, 2021
Canada
2 reviews
0 helpful votes
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MIX-UP
May 16, 2020

Kijiji is not what's was before few years all think is mixed up expe
If l looking for bike kijiji show cars, trucks, bike, motorcycle, lightning
Looks filter not working need to much time find things.
I'm so disappointed with, before like kijiji very much.
Thanks

Date of experience: May 16, 2020
Texas
1 review
1 helpful vote
Follow rafi r.
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Kijiji is horrible... First there were many warning emails... that last offer auto post kijiji... I declined all... then my ads were removed... spoke with kijiji service... reinstated my account... but same story even though I had 2 different ads for very different services... all 3 were deleted... it is pathetic... and BS... *******@yahoo. Com

Date of experience: November 21, 2016
Canada
1 review
2 helpful votes
Follow Paul M.
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I've bought and sold many things on Kijiji.ca. I am a private individual, not a business.
Though I do receive offers for additional services, such as to bump my ad up, post a web page, etc, I have NEVER paid a penny to Kijiji, and have never had my ads pulled (I've sold things that were up there for many, many months; I just had to renew the posting with one click, when they sent me a reminder email).

Date of experience: October 13, 2010
Canada
1 review
7 helpful votes
Follow John B.
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I've been using Kijiji for many years to buy and sell items. A few years ago Kijiji decided to allow buyers & sellers to add reviews of others on Kijiji. Three years ago I was selling a chesterfield on Kijiji. I accepted an offer from a person that lived an hour from my house. This person then said he wanted me to deliver the item. When I told him it would cost an extra $50 to deliver (2 hour round trip) to cover the cost of fuel in my gas guzzling truck he left me a one star review saying I was an unfair seller. This was a lie and an unjustified review. To this day my only review is this terrible one star rating. I contacted Kijiji to say this was an unjustified review and asked them to remove it. They basically said "live with it". Their review system is ridiculous and can drag an honest upstanding person to the gutter for all to see!

Date of experience: October 23, 2022
California
2 reviews
16 helpful votes
Follow Jack R.
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Yeah, I agree, the site sucks. Jackslist is much better and there are paid ad spots but it is automated like craigslist, so your ads go up and they are found just as easily as others are. I would check it out... super nice site. Kijiji is way not interested in being a public forum, they are out to make a dime.

Date of experience: May 28, 2009
Canada
1 review
2 helpful votes
Follow Mike S.
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Worst customer service ever! Kijijis agents are very rude. I had one account with them and trying to post ads, but each time I post they deleting my ads. I tried to contact them and chatted with an agent called Warren, he blocked me at all from posting without telling me the reason. And ended the conversation.

Date of experience: July 14, 2018
Canada
1 review
4 helpful votes
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Puppies on Kijiji
July 6, 2020

Most of the ads on Kijiji for puppies are scammers. They want a deposit through etransfer. Not accepting PayPal or in person deposits.
You report them to Kijiji but the ads remain for a day. You try to post a warning, and it says it's pending or delayed. It seems Kijiji gets a cut from the scammers.

Date of experience: July 6, 2020
Canada
2 reviews
13 helpful votes
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Kijiji went downhill!
September 20, 2017

I used to put free ads on Kijiji and get replies. Now they made it hard. I have tried Promote My Ads and paid hundreds of dollars now. The results are bad no replies. Waste of money. Ebay and Kijiji doing down hill.

Date of experience: September 20, 2017
Canada
8 reviews
4 helpful votes
Follow Jeff M.
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They let tons of people post their limit of 8 ads without any issue.
I have 8 different ads and they still delete them and block my account.
You are best to stay away from this joke of a site!
There was a clown spamming my email as well and they do not do anything about it even though they agree he is breaking their code of conduct.
I do not recommend this site as you will not have a good experience.
Kijiji does not care about small business! Stay away!

Date of experience: January 7, 2017
Canada
5 reviews
74 helpful votes
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Kijiji customer service is lousy. Really, really a waste of time. Don't bother to sign up 'cos they have a SERIOUS spam problem. Which they admit themselves, actually.

Stick to Craigslist at least they try to be nice when you contact them. Besides while I get ten Craigslist hits for my ad I MAYBE get 1 hit from Kijiji, if that. So until they get it together don't waste any time with these boneheads.

Date of experience: January 12, 2015
Canada
1 review
0 helpful votes
Follow Chunzhi S.
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There are so many scammer who use kijiji to make money. But the company never does anything to protect their client. Especially in the puppy section. The kijiji also closed their live chat of help center. So you cannot report to them. Kijiji provides a lot of help to scammers.

Date of experience: May 29, 2021
Canada
1 review
4 helpful votes
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Advertisments
October 31, 2018

So sick and tired of looking for something and the first 100 things you see are Ad's. I don't even come to kijiji much anymore because of it. If I wanted brand new I would not come to this site. Isn't this site for used items?, or is it an ad campaign? Some of the items you type in aren't even in the right category and they try to sell you things brand new on that page. Ridiculous. Good bye kijiji.

Date of experience: October 31, 2018
Canada
4 reviews
11 helpful votes
Follow Doug M.
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Kijiji is a terrible site!
September 27, 2020

Can someone please develop a different place to buy and sell, Kijiji is so big and corrupt they don't care about nothing and monitor themselves, they have a review system that is so biased towards seller if you don't give what the buyer wants for a price, then they give you a negative review and I contacted Kijiji on this and they told me the only person that can change it is the person that left the negative review and they only have a week then its permanent.
Why cant we leave a review about you on your site Kijiji, because you know it would be a high percent negative.

Date of experience: September 27, 2020
Canada
1 review
0 helpful votes
Follow John T.
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I was disallowed to post any further ad according to Kijiji that I violated Kijiji policy. Which is fair if I really was in violation. Upon several request through Kijiji help/customer service to provide more detail as in what did I posted was in violation and never did get any detail from them. It can be a case that my account was hacked and ad was posted in violation or I did posted something in violation. But I should be given the detail and not out right banned from posting without further explanation other than claiming that I violated their policy. Such a joke for acting like a dictator.

Date of experience: April 15, 2022
Canada
1 review
14 helpful votes
Follow Jane B.
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Kijiji is one of the worst websites to navigate. It is so slow. The page continuously needs to reload. It is so frustrating, that you give up. Way too many advertisers. Kijiji got greedy. People, stop placing ads on Kijiji and go to Craigslist. Easy and pleasurable to use. More filters. And no ads!

Date of experience: September 7, 2017
Canada
1 review
9 helpful votes
Follow T L.
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New face lift is plagued with problems with different browsers. Can no longer renew multiple ads and must be done one at a time. Cannot see price listing of your own ads in your profile. The ad limit changes along with their partnership with Admarkt is a pure money grabbing scheme. Seriously, pay per click? Nothing more than a pyramid Ponzi scam where Kijiji feeds off the top. Come on! And still the lack of proper response to deal with all the rudeness and at times, the borderline criminal harassment from other users is just ridiculous. How hard is it to record an IP address and permanently ban that person even if they wish to create a new account. Seriously, come on! Use to be wonderful. Now, greed has clearly gotten in the way. Shame on them. Nothing free about Kijiji anymore.

Date of experience: October 8, 2016
Canada
1 review
2 helpful votes
Follow Danny B.
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1. Sneaky to add 60 days termination clause it's not initialed. Not highlighted
My signature only on the first page, terms were not agreed or signed.
Show me where I agreed to 60 days cancellation notice.

2. Bad faith.
3. Bad business.
4. Worst customers service.
5. Actually tries to blame customers to advertise on kijiji.

Date of experience: January 10, 2023

Overview

Kijiji has a rating of 1.1 stars from 370 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Kijiji most frequently mention customer service, live chat and post ads. Kijiji ranks 189th among Classifieds sites.

service
74
value
73
shipping
41
returns
46
quality
59