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1.9

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KFC Reviews Summary

KFC has a rating of 1.9 stars from 228 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with KFC most frequently mention customer service, chicken tenders and pot pie. KFC ranks 313th among Restaurants sites.

service
115
value
110
shipping
51
returns
55
quality
101

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Florida
1 review
0 helpful votes
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Spicy and tasty chicken
December 25, 2017

I love KFC very much. I have order any time. Also coke bottle bonus. Lot of people has interested to eat this chicken. Family package has good. Wednesday offer will be bonus. I have shared with my friends. Good luck KFC

Date of experience: December 23, 2017
India
1 review
0 helpful votes
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So much oily pieces
October 25, 2017

Hi KFC
Today I visited KFC ( Mall Road amritsar, Punjab) with my 3 friends. They were my guest. I ordered Wednesday bucket with 10 pieces. When my friend took first piece into bucket that was full of oil. It seems like we r eating jalebi and oil was draining on tray. It was such a very bad experience. And the second piece ( leg piece) was filled with blood. That piece was not clean proper. We exchanged pieces bt new pieces also was so much oily. So tht was my last visit of KFC. I'll never go KFC again and will tell to my friends to not go. It was bull$#*!.

Date of experience: October 25, 2017
New Zealand
16 reviews
122 helpful votes
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Good Stuff
October 10, 2017

Been to KFC several times here in NZ. The chicken they serve is always juicy and so addictive. Only issue is that their prices are getting more expensive these days.

Date of experience: October 10, 2017
Canada
4 reviews
1 helpful vote
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I only love Chicken Wings and Crusher there, I often Go to KFC for only this two thing because these are my favourite, But Customer Service is Very bad.

Date of experience: August 7, 2017
Washington
1 review
2 helpful votes
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Not good.
August 3, 2017

This place was my all time fave but now I cant even go there, Their services have dilapidated by day and they are worse.

Date of experience: August 3, 2017
Kansas
1 review
1 helpful vote
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I've had numerous complaints about the poor service and food problems from the 7221 w 21 st n, wichita KS restaurant mgmt and got a " I don't care" response from them and their district mgr about putting out bad food or other service problems they have. I'm convinced KFC in general doesn't care as I've called them & no response.

Date of experience: August 3, 2017
Pakistan
9 reviews
6 helpful votes
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Kfc has its chains all over the world and it is quite famous ofcourse! I was once a big fan of its tasty zinger burgers but i think it is getting worse in my country few weeks ago i ordered zinger burger with chicken wings of 350$ and it was the worst service i have ever recieved i was quite disappounted i think the local shops are much better than the famous KFC.

Date of experience: July 6, 2017
GB
1 review
7 helpful votes
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We visited KFC in Piccadilly, London, England, Europe. We were lucky enough to get a lounger in the "Colonel's Suite" which is in the "Kentucky VIPs" area hidden away from view. The ordinary public aren't told about the exclusive dining area so as to keep out the day to day riff-raff. They have waitress service and serve alcoholic drinks in the VIP area. The food is very different, much tastier and healthier Children get to eat free also. The live entertainment was amazing, especially the children's entertainer and we also loved the talking dog act. A great experience all round and we have details of the other branches which have VIP areas too

Date of experience: June 27, 2017
GB
1 review
0 helpful votes
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Avoid KFC
April 22, 2017

I got a Large fillet box meal the burger was a disgusting. It was a very thin piece of chicken, one small piece of lettuce and wat to much Mayo! I took two bites and put it in the bin! Also I paid for large fries but I got small fries!

It's a shame I can't put the pic of it on here

Not the 1st time I've had rubish food for there AVOID AVOID AVOID

Date of experience: April 22, 2017
GB
1 review
0 helpful votes
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KFC
April 14, 2017

Simply love them. PizzaHut has the best pizza, KFC has the best chicken. There is no hesitation when it comes to where to get food from!

Date of experience: April 14, 2017
Canada
2 reviews
0 helpful votes
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Food could be better
January 18, 2021

The price is ok. But I must say that the food quality can be better. Tasted the large chicken breast fry and it was not well cooked inside. But the french fries were great.

Date of experience: March 12, 2017
GB
3 reviews
1 helpful vote
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Fast, taste and low price
February 21, 2017

I love chickens from Kentucky Fried Chicken, have no idea what else can I say? I know this company form childhood times:-)

Date of experience: February 21, 2017
New Jersey
5 reviews
2 helpful votes
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One of my favorite fast foods, i love yours chickens with your special breadcrumbs. After basketball i need proteins and meat, add Pepsi and I've got everything what I need

Date of experience: February 18, 2017
Arizona
1 review
1 helpful vote
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Dirtier than an out of the way, middle of the night, truck stop wiener roller. I have been in cleaner our houses for bathrooms. Then a small riot broke out near the cooking stations that had us scurrying for cover beneath tables if the floors were so greasy.
Oddly enough the food was as good as it was the last time I was forced to make myself a KFC "customer"- it's still pretty bad.
Suggestion- Raise and start over

Date of experience: December 4, 2016
North Carolina
1 review
0 helpful votes
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POOR SERVICE
November 6, 2016

I went to the local KFC, Kannapolis, NC and ask for a RETIRED MILITARY DISCOUNT. I was refused. I am a local member of the VFW, DAV AND AMERICAN LEGION AND I PLAN TO SPREAD THE WORD TO STAY AWAY FROM KFC. THERE ARE A LOT OF VETERANS IN THIS AREA AND I PLAN TO GET THE WORK OUT. JOHN TROUTMAN, 111 RUTLEDGE STREET, CHINA GROVE, NC *******

Date of experience: November 6, 2016
Ohio
6 reviews
3 helpful votes
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Pot pie 2 die for!
November 4, 2016

This review isn't based on my experience at a particular KFC restaurant; it's only my personal opinion on their chicken pot pie.

Over this past summer, i walked into a KFC restaurant, with the intentions of ordering a cost efficient meal to fill my almost empty stomach. I looked at the restaurant menu, and noticed a sign that read in bold letters, "$5 FILL UP." I thought, "sold, to me, the frugal bidder." At that time, i wanted to get something that i hadn't had in a long time... a chicken pot pie. This $5 fill up meal xame with 1 drink, 1 chocolate chip cookie, and of course 1 chicken pot pie. I decided to dine in. When i sat at my table i opened my bag and it had a box inside of it. I opened my fill up box, and inside was the most beautiful pot pie that i layed my eyes on. It was large in size and had a perfect golden top layer crust. I took my plastic spoon/fork, spork, and dug right in the center of my pot pie. The tender juicy chicken, carrots, peas, along with the flacky top crust melted in my mouth, as i chewed and swallowed the deliciousness of this blessed pot pie. As of now i suffer from a KFC chicken pot pie addiction. I LOVE THIS FREAKING PIE. GO BUY IT AND TRY IT!

Date of experience: November 2, 2016
California
25 reviews
54 helpful votes
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I want more!
May 16, 2016

The chicken drumsticks were small considering the price they charged. Their coleslaw is good.

Date of experience: May 16, 2016
California
26 reviews
75 helpful votes
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There was this film Kentucky Fried Movie in which a customer holds the box his meal is in sideways and all this grease comes pouring out.

When KFC started it was better than most people could make themselves. In the South.
The mashed potatoes were from real potatoes, not a mix. The gravy was great, not stale and greasy. The chicken was of better quality and soft, not hard.

Nevertheless KFC is a big hit all over the world, especially where there is no similar product.

Popeye's is better and less expensive.

There really was a Colonel who invented all this and he had a great deal more pride in the product. He also was more convincing that the fake they now use in ads.

Date of experience: December 26, 2015
New Jersey
4 reviews
4 helpful votes
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Terrible
December 9, 2015

The thing that made me angry is when I came to a KFC the one that's with Taco Bell and asked for chicken legs and they gave me wings... im not trying to be high maintenance BUT when I pay for my food I want to get what I asked for. Arg

Date of experience: December 9, 2015
Germany
2 reviews
0 helpful votes
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Pretty Good Food
June 11, 2015

Chicken was really good. I like their mashed potatoes & Biscuits as well. I do not care for their popcorn nuggets, but then again I am not a fan of chicken mcNuggs either. Overall I like their food better than most fast food places.

Date of experience: June 10, 2015