KFC

Just to add to prior review the overall quality of the food has diminished greatly. It's sad too at a time when prices have skyrocketed making it almost completely unaffordable to dine out.

I have been going to the kfc in willowick for ages because it is so close to me, however the food is not good and proportions skimpy. I never get a receipt and will start going to the one in Willoughby. Never had this problem there!

I ordered a Door Dash from the KFC in Weirton, WV. First issue came when the Dasher sent me a message saying the food would be done sooner, except most of the staff was outside smoking. They then proceeded to only give me 2 out of 4 of my items. I called the store to tell them, manager was rude and said there was nothing they could do, and I should contact Door Dash.

I'm now sitting here with nothing to eat because they forgot my food. I also called the KFC corporate and they were not much more help than the store, they were however pleasant. I guess that might count for something, but not to a guy sitting here hungry.

As a child, memories of KFC were accompanied with mouth-watering memories; however, it has been over 20 years since going through a KFC doorway. It is sad to think this was the last. First, the "online" ordering should have been a hint and indeed was when, no fault of the staff, nothing was transmitted to the nearby restaurant.

The food quality is what was of concern. Staff were accommodating and considerate. The Mac and Cheese were marginal at best. I make mine from scratch 90% of the time. The KFC 4 tablespoon container failed to impress for $3.70. Nothing like mugging a person with mediocre product to salvage stockholder value (never mind the consumerheld value!). I pitched it after 2 bites. It was a white sauce heavy with flour instead of cheese.

The pot pie was equally mediocre. This was a major disappointment given the reality someone on line "raved" about their pot pie. Even the coleslaw was not as I recall.

After realizing $14.00 was spent, I could have gone to my favorite family-owned Italian restaurant and had their marinara and spaghetti for $16.00 including a pleasant homemade soup with it. Lesson learned.

I do not believe YUM Brands has learned from this faltering reputation. The top five folks (Gibbs, Skeans, Turner, Powell, and Sami) have a combined compensation in 2023 of around 38 Million. Something is being missed here - - - probably not one could make homemade mac and cheese if their compensation package depended upon it. Sad.

So exciting to get some chicken and sides from KFC. I got home, we opened it worse meal ever. The Mac & Cheese was look liked it had been overcooked for hours. The mash potatoes was the same way.
You could have uses them as paste. The gravy was dark and thick. The Cole slaw was watery. Chicken was dry and over cooked, too. We will not be eating at KFC no time in the future

Sent my husband to pick us up two dinners. He came home with what appeared to be leftovers. I called KFC, and apologized for complaining about the chicken. It was dry. It appeared to be day old chicken, including the mashed potatoes and the biscuit would've made a nice hockey puck. She didn't believe me and said she was going to check the chicken and you could hear her loudly saying the chicken was hot. I told her I am sorry but it's not. She said we could bring it back and she would only replace what we had not ate. So we put everything back in the boxes. My husband returned with 3 wings and one chicken breast in one box. The chicken was hot and the wings appeared to be bigger this time. No biscuits no potatoes was replaced. The chicken breast no longer is the KFC recipe. Never will I ever go back. Place a headstone, it's over for KFC chicken. Place another stone for customer friendly service, loved this chicken but it is no more.

It ain't that hard to figure out an order when they take it over the speaker going through the drive-thru and they still get it wrong either they're not smart enough to do their job or they just don't care they want your money but they don't want to give out their product

Your website is not user friendly. It says to select a location for prices which I tried to several times. Also would be nice to get a few pieces of chicken and a side. I shouldn't have to pay for a biscuit and drink if I don't want them.

First of all, let me just start with this, I loved KFC. This was my go-to place to get some fried chicken.

But the only reason for my low review is because I am disappointed in them. Why you ask? Because they took my favorite items off the menu.

First, they took away the potato wedges, fine, that was fine I said to myself. They have french fries so I didn't complain.

But...now that they took away the hot wings!? What is even the point of me going to KFC anymore?

I love the biscuits and fries but I can go anyplace for biscuits and fries. Those hot wings I love, they are just nonreplaceable and now they're not on the menu anymore KFC is off my list.

I'm sorry but, to get my business back please return the items I love.

I was very surprised at the changes made in the last 8 months store was very clean all.tables wiped down windows clean was greeted as soon as I walked in manager was very nice took my order by the time I got drink food was ready and very good.hot food was hot Cole slaw was delicious chicken was hot and chicken was crispy manager has really turned this store around overall a great experience will go back enjoyed my visit manager was great

I went to KFC and asked them what their largest popcorn chicken was and she held up a box and said this is $10 and would be full. Imagine my surprise when I get home and both boxes content fit inside of one box. Those boxes where really full I tell you!

I visited the Strawberry plains, Tn location today. I ordered 2 five piece Nashville hot tenders with extra sauce and extra pickles. None of which were given. Then I got to the window and asked for kfc hot sauce packets, I was reassured that it was in the bag when I asked a second time. When I got home I had no hot sauce packets, no extra sauce, 4 pickles instead of 3 and no napkins! And my side of Mac n cheese was half full. I don't think I will be visiting this location again. Definitely not worth the $22 I paid

** I didn't give three stars on anything, not sure why it says I did.

Ordered online and turned up to collect. Checked in at car park and as I approached restaurant there was a sign up saying it was closed due to staff shortages. KFC still took my money for food I couldn't collect.

To be fair from past experience of this restaurant some of the items I ordered would have been missing from the bag anyway. Avoid at all costs

Don't even bother with their "Care Squad" the only reply you will get from them is requesting more information which they will ignore when you send it to them

Ok, so first of all, this is not about my experience. This is about past incidents I saw on the internet. In 2007, a KFC/Taco Bell outlet was found to be rat infested. Rats were running around the restaurant. Two KFC outlets in Sydney, Australia, were fined record amounts in 2009 for having unhygienic food preparation areas. Layers of grease and dirt was found by inspectors, as well as evidence of vermin. The KFC stores have already been warned multiple times to keep their restaurants clean. But that's not all. In 2009, In London, there was claimed to be a mouse running around the restaurant with flies above it's head.

The KFC at 2856 28th st in grand rapids Michigan needs to upgrade their service after forgetting that I was waiting for my chicken sandwich that was suppose to take five minutes but waited 15 minutes before going back to the drive up window. The workers inside realize that they forgot and handed the sandwich without an apology or any explanation. I will never go back