KFC

This is the worst place to get an order of food.
I placed an order around 8:55 and was given a pickup time of 9:15
Arrived at 9:15 and was told the facility only had wings and thighs available! ( we ordered 4 breast.)
Then I asked if they could make our order and was given a 1/2 hour wait time. So I waited.
Stupid is that stupid does, the last time I check their phone number didn't work and this experience happens with every order I've placed with this location. They should close at 8pm instead of making things that people really don't want but accept it.

Took delivery of an order and the quality of the food was shocking, it looked like they'd gone round the tables and collected people's left overs and delivered them to me. The customer service was even worse refused to give me a refund because uber eats delivered it, I contacted them and they also refused. I may aswell of put my money in the bin

Order was messed up from the start. I asked for two white meat, extra crispy boxed meals and was given one extra crispy and one with all red meat. I went back through the drive-through to have this replaced and what I received was dark brown white meat chicken. The chicken look like it been sitting there for hours disgusting I called the store to complain and all I got was I'm sorry it must've been made with old grease.

Did not receive three orders of fries. $15 plus tax. Contacted kfc.com. Originally responded with questions about store number, etc. sent copy of receipt. Have not heard back in over a week. Poor customer service. Go to Chik-fil-A.

We to KFC in Kingston, NY today drove into parking lot, employees were listening to loud music in a car and walked around the lot,lobby was locked,went to drive thru,waited 12.5 minutes no reply.Had to use app.Ordered (3) 10 piece nuggets,got only 8 in each box,mac&cheese was gross,got 2 large ice tea,gave us 2 diet cokes,ordered chocolate cake it was smashed,got box,short me their also.When foid ready which all took 1 hour 6 minutes, girl said to her friend told
You was a honky ( meaning a white person).This KFC should be closed at once,parking lot had trash in it.

I was very surprised at the changes made in the last 8 months store was very clean all.tables wiped down windows clean was greeted as soon as I walked in manager was very nice took my order by the time I got drink food was ready and very good.hot food was hot Cole slaw was delicious chicken was hot and chicken was crispy manager has really turned this store around overall a great experience will go back enjoyed my visit manager was great

It's a convenient place for a bite to eat. On weekdays, at lunchtime there aren't many people, there's no noise in the hall, it's clean enough. Orders are taken and dispensed quickly. Always give out free coupons.

I think KFC has a great food! Chicken wings, chicken stripes, just perfect if you are in mood for something like that. Only service was not that great, one girl was not really polite but who knows why she was liked that and what happened that day, so 4 stars from me.

I have been eating at Kentucky Fried since 1970… the food has gone so down hill since this time, watery Cole slaw, mashed potatoes with a spoon full of gravy and horrible fried chicken. Will never eat there again!'n

Called KFC to get a refund for stale incorrect food because apparently their new policy is no refunds for terrible food and service. My meal was almost 12 dollars and this poor excuse for an establishment only sent me a 5 dollar voucher, so what about the rest of my money, does my hard working money not constitute a full refund of food I couldn't eat or wasn't fit to eat? I'm trying to get in contact with customer service to speak to a higher up and now the phone number magically doesn't work. To me this is theft of my funds and I don't think this is fair or right we have to stand up to these corporations who are giving so little as far as service and or quality but now want to keep money even when not fulfilling the service paid for. My case#******* someone from corporate please call as i will be putting this review every where possible to let the folks know what kind of bad business done by the yum yum.company

Picked up order…… chicken tenders and fries at drive thru window, person who was working at the window can t even greet me, matter fact says nothing to me at all. I get my food, no napkins, any kind of sauce for tenders…… she didn't t ask if I wanted sauce or ketchup…… WTF! Why are these people getting paid 15$ an hour for having an attitude and giving crappy service……. If I m paying 15-20$ for a fast food meal I expect at least friendliness and decent service……

Bottom of 20-piece bucket had about a 3/4 inch of very brown, rancid grease. Chicken was soggy, skin was falling off in clumps. Looks like worker poured 3-day-old grease from the fryer over it to warm it up? Smelled bad also once bag was opened and lid taken off. Second 10-piece bucket of white & dark was almost as bad. Not worth the gasoline and time to take back. I've bought chicken in the past, taken to picnics, outdoor activities that sat all afternoon that was immensely better than this! I wish I had a photo of how bad it looked! I gave 1-star because it wouldn't let me give it less!

If it were not in the name of the restaurant I would never believe they were serving chicken. The size of the chicken pieces are 50% smaller than a few years ago. The orders are no longer filled properly. For instance, eight piece meal should be filled with 2 pieces of each quarter. Seems they have stopped giving that assortment. Past three trips to the Plainville, CT restaurant has given three wings and one very small breast. The chicken has been over cooked and dry.

Prices doubled, and portion sizes diminished.

On the positive side, the coleslaw was good, and the original recipe seems to be original, soggy but original.

There was this film Kentucky Fried Movie in which a customer holds the box his meal is in sideways and all this grease comes pouring out.

When KFC started it was better than most people could make themselves. In the South.
The mashed potatoes were from real potatoes, not a mix. The gravy was great, not stale and greasy. The chicken was of better quality and soft, not hard.

Nevertheless KFC is a big hit all over the world, especially where there is no similar product.

Popeye's is better and less expensive.

There really was a Colonel who invented all this and he had a great deal more pride in the product. He also was more convincing that the fake they now use in ads.