logo

Panera Bread
This website seems to be closed. Find similar businesses

website thubmnail of Panera Bread
panerabread.com
Missouri
1 review
0 helpful votes
Follow Dupak G.
Unfollow Dupak G.
Send Message
Share Review
Report Review

Not Good!
February 23, 2025

Panera is so bad their own employee Gina Bryant calls for a boycott! Time to show them that the consumer is king. Avoid Panera Bread.

Date of experience: February 23, 2025
Virginia
1 review
0 helpful votes
Follow Marilyn M.
Unfollow Marilyn M.
Send Message
Share Review
Report Review

Bad experience
December 7, 2024

I recently ordered online at the store on Richmond Rd in Williamsburg, ordered the pick two, only received Half the order did not receive my salad. When I called, I got Shawn on the phone said he could give me a refund, but it would take 24-48 hrs. To process, I said that I would really like to receive the salad he said he could not re-send the rest of my order to my address that I would have to come and pick it up, I ordered online for the convivence to not have to go to the store to get it. I feel like he should have re-sent the rest of my order to my address since I ordered for delivery. I will not be ordering from Panera again. Order # **************

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
Follow anth l.
Unfollow anth l.
Send Message
Share Review
Report Review

My wife n i both got it today spent 27 n it was like just buying a toasted baguette.
Very skimpy.not worth 12$ each.i wouldnt sughest that...

Date of experience: November 13, 2024
Washington
1 review
1 helpful vote
Follow Carol C.
Unfollow Carol C.
Send Message
Share Review
Report Review

From bad to worse!
July 17, 2024

Could not order a salad with, tomatoes, strawberries, or blueberries, so I chose sweet red peppers on my salads. Surprise! Panera switched sweet red peppers for hot peppers. Asked for no plastic silverware...got 2 sets. Overpriced workers, overpriced food.

Date of experience: July 17, 2024
Arizona
1 review
0 helpful votes
Follow Fam H.
Unfollow Fam H.
Send Message
Share Review
Report Review

This company is the only company known for using CREDIT HISTORY as judgment in getting a job. To me this is so discriminating on so many levels including the EEOC and FTC. Good luck getting a job with this company if you have a bad mark on your credit history. No one is perfect and sometimes individuals no matter who they are fall on hard times and because of that they can not get a job. Based out of California which does not allow judgment on credit history but they allow there store managers across the nation to judge by credit history and not criminal history. Well unless your felony with a clean credit history. You wont get the job even if you qualify if there are bad marks on the credit history BUT you have a criminal history you may get the job.

Date of experience: August 1, 2024
Wisconsin
1 review
1 helpful vote
Follow Matt V.
Unfollow Matt V.
Send Message
Share Review
Report Review

Went to the East Madison location. I appreciate fresh food however 40 minutes to make 2 simple sandwiches that were exactly the same is ridiculous. Makes me wonder if they have to butcher and process the chicken right in the restaurant. I went through the drive though and sat in the parking lot forever.

Date of experience: March 16, 2024
North Carolina
2 reviews
4 helpful votes
Follow Jacqueline P.
Unfollow Jacqueline P.
Send Message
Share Review
Report Review

Not the same.
March 22, 2024

They should have stuck to their original vision. They have expended the menu to the point of needing to sacrifice fresh quality items to alot of processed junk. Bread is still great, at least what I've recently tried. Ordered a roasted turkey sandwich. Nice thick cut italian bread, tomato slices, red onion, some mixed greens on top of highly processed " turkey". Like the really cheap lunch meat at the grocery. So I tossed the turkey and had a veggie sandwich. Last visit for me Panera

Date of experience: March 22, 2024
Nevada
1 review
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Send Message
Share Review
Report Review

Terrible soup
April 16, 2024

I saw the Panera brand New England Clam Chowder soup in a local store and thought I would give it a try. We thought it was the worst Clam Chowder we have ever eaten. Campbells in a can is better than this watery soup. We then tried another brand called Clam Shack and it was delicious, pricey, but well worth the price!

Date of experience: April 16, 2024
North Carolina
1 review
0 helpful votes
Follow Tony M.
Unfollow Tony M.
Send Message
Share Review
Report Review

Greek Salad was a flop
April 21, 2024

Had a chance to try the Greek Salad and I was greatly disappointed, what you get for the money looks like they're not even trying, I hate to see any business close but I'm afraid that's eventually what will happen with Panera if they don't change their corporate culture

Date of experience: April 21, 2024
Virginia
1 review
1 helpful vote
Follow carol k.
Unfollow carol k.
Send Message
Share Review
Report Review

My daughter and I were out shopping and decided to stop for lunch. There was a Panera close by, and I mentioned never eating there and based on their promotions it sounded good for a quick lunch of soup and sandwich. It was the coldest, most impersonal environment I've ever experienced. A kiosk type machine greeted us and you had to make a selection on the machine. We both ordered a soda, cup of soup and half sandwich. We were billed over $37 through the machine and were given a number to claim our order when ready. $37 plus for a terrible 8 oz cup of soup, a very scimpy portioned half sandwich and small soda. Plus we were required to clean our table. No atmosphere, no service, and terrible food. My, and hope many others, will be wary before patronizing this food chain.

Date of experience: March 2, 2024
South Carolina
1 review
0 helpful votes
Follow Lisa H.
Unfollow Lisa H.
Send Message
Share Review
Report Review

Was overcharged until I pointed out error! Cashier not helpful repeatedly overcharged. Half Sandwich and side were skimpy and tasteless for $17! Will not visit again.

Date of experience: June 18, 2024
Texas
1 review
1 helpful vote
Follow Grant F.
Unfollow Grant F.
Send Message
Share Review
Report Review

Scammed for what you get...
April 26, 2024

I don't know why I keep purchasing food here. At this point I do it to myself. None the less, Panera Bread is probably the worst bang for your buck on the market. Everything...and I mean EVERYTHING is overpriced. Even for inflation standards.You want a small CUP of mac & cheese? $9 including tax. Just a bowl of soup alone can cost you up to $11 for something that their minimum wage workers had to pour out of a plastic bag and put in a microwave (I mention their employees pay because you would think what they charge for the food, they would be paying them a livable wage). I know that food advertisements are often embellished and it is very rare to receive food that looks like the picture, but MY GOD does this company skimp out. For the price of a $15 sandwich you would think they would give you your moneys worth...wrong again. Countless times I have ordered a sandwich and something was missing from it or had barley anything on it. If it was one or two times, ok. It happens. But at this point it has to be a supply chain issue that the company clearly doesn't care to fix. I would steer clear of ordering anything off their menu that isn't a cookie or a simple duet meal. Still overpriced, but a TAD more consistent in quality. Good place to study, horrible place to spend your money. You would get more enjoyment setting your own wallet on fire.

Date of experience: April 26, 2024
Washington
1 review
2 helpful votes
Follow Katie L.
Unfollow Katie L.
Send Message
Share Review
Report Review

Garbage
June 16, 2022

The new signature take sandwich was a joke. After spending over 50 bucks I had high expectations. Dry, overcooked, bland, no sauce and only 2 Parmesan crisps? You can do better. Won't be spending money here again.

Date of experience: June 16, 2022
Florida
6 reviews
11 helpful votes
Follow Mike N.
Unfollow Mike N.
Send Message
Share Review
Report Review

I just ordered Curbside Pickup from Panera in Champions Gate, Davenport, FL, (Location# *******). Everything tasted fine except the fruit cup. It was awful! The fruit was tasteless and grapes were sour. I've been coming to Panera Bread for many years and always loved the fresh food, but the portions have gotten dramatically smaller and prices too high, and a lot of times they are out of basic items, like ham and cheese. But it also depends on what location you go to. Some locations give you much larger portions with much better service.

Date of experience: August 7, 2020
Texas
1 review
5 helpful votes
Follow J.L. F.
Unfollow J.L. F.
Send Message
Share Review
Report Review

Yuck
July 17, 2022

Food did not match the menu pictures or the TV ad. Very deceptive advertising. Chicken sandwich was a tiny piece of burnt chicken, 1 small piece of wilted lettuce, no flavor good or bad. Too expensive. So disappointed, will never eat there again. If you have never been there, good luck finding your way around. No staff member offered any assistance. The pink lemonade tasted like a powdered mix and burned my throat.

Date of experience: July 17, 2022
Arizona
1 review
0 helpful votes
Follow Valentina C.
Unfollow Valentina C.
Send Message
Share Review
Report Review

Very very bad
December 6, 2019

After the trip to the shops we stopped to eat in Panera brad. It's the worst food I've ever eaten. My daughter and I had stomachs when we got home. The food is just awful, how can you cook and serve it to people? Paid for 2 servings 14.80. No pleasure from food not received. There was a spoiled mood for the money thrown to the wind. Would not recommend to anyone. We ate in this restaurant for the first and last time. Never again!
Bread was frozen, soup with chemical taste, very disappointed, I will tell everyone about my terrible experience

Date of experience: December 6, 2019
South Carolina
1 review
1 helpful vote
Follow Mallory A.
Unfollow Mallory A.
Send Message
Share Review
Report Review

So Disappointed
November 12, 2021

I ordered two salads in advance, one with chicken and one without. Both had chicken and they did not seem at all fresh. Lettuce was turning brown. I also noticed that some employees would rather be anywhere else but at their job. One woman borders on rudeness, not a great representation of your company. The store is located on Main Street, Summerville SC. My daughter & I ended up throwing the salads out. Great waste of $24.00.

Date of experience: November 12, 2021
Oregon
1 review
2 helpful votes
Follow Duke L.
Unfollow Duke L.
Send Message
Share Review
Report Review

HUGE RIP-OFF
December 19, 2023

We paid $8 for an order of Mac and cheese and got one ladle sized scoop… so small it was absolutely unbelievable. The broccoli and cheddar soup used to be really good… but now it just tastes like slime, salt and chemicals pretending to be cheese. We spent $43 and left hungry. I will never give these thieves another cent of my hard earned money. If I could leave zero stars, I would. These crooks need to be put out of business!

Date of experience: December 19, 2023
Washington
1 review
2 helpful votes
Follow Garry D.
Unfollow Garry D.
Send Message
Share Review
Report Review

We ordered two pick 2's today only to discover Panera had no napkins. A sign stated due to a supply chain shortage there at no napkins. This is BS. The manager can walk in any Sam's, Costco, Walmart or any grocery store and buy them. I do not accept this as an acceptable response.

Additionally, the 99 cents deal for a pastry with a sandwich and a drink is now priced at 50 percent off the pastry.

The restaurant offered a paper towel as a napkin replacement which I attached.

I will not be visiting Panera any longer.

Date of experience: April 15, 2023
Florida
1 review
1 helpful vote
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

I have eaten at Panera for a few years and it appears they have changed their bagel recipe? Also in general all their quality of food has been disappointing! I will not go back and waste any more money.

BL

Date of experience: July 27, 2022

Overview

Panera Bread has a rating of 1.4 stars from 482 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Panera Bread most frequently mention customer service, chicken sandwich and grilled cheese. Panera Bread ranks 323rd among Restaurants sites.

service
213
value
223
shipping
51
returns
61
quality
202
+104