From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,915 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
Instant Feedback
The product transit time was mediocre (nine days) but the price of the shower door was competitive.
The communication about the delivery was awful. I didn't know about the delivery until a call from the truck driver who was 20 minutes out. Fortunately I could step out of work to receive the order, but I could have easily been out of town.
Then that evening I get an email from KBauthority with my tracking #. That was useless. Also, it was hard to figure out how to track my shipment on RLcarriers.com. Why can't there be a link directly in the KBauthority email that takes you directly to the Tracking page for your order.
Excellent service...reliable people with very good prices...I'm quite pleased overall and will be a return customer when appropriate
Feel like I got a good deal. Finding someone to install it was the hard part
Making this purchase was a breeze with kbauthority.com. I had a few issues with shipping that were resolved relatively quickly with a quick call to customer service, who by the way answers the phone immediately! Overall great experience and I would certainly recommend them.
Received my vanity and mirrors today! The vanity was more elegant than the pics. Thanks to Joseph at the call center for answering all my concerns about the products. Thanks to the shipping department for the great care they took in wrapping and taping the vanity and mirrors to ensure a safe delivery. It was a great pleasure to work with a company that knows what Customer Service is Thank you too all involved in my order. Great job!
This survey does not include the fact that I still have 3 more grids on order, so completing this "how'd we do" is not accurate until the other three arrive.
It worked out.
The fragile item was packaged and delivered with care
Decent company to purchase from have to watch competitors to get the best price they will match price
B/
Samantha was quite helpful
Kb authority was great. Our glass shower door came without incident. Prices were great and free delivery.
Easy and quick to place order. Than ks
Not sure why but I keep receiving emails that my product is on the way. I've already received, you know about it because I had to return one item, I did send in the usps tracking number to you and haven't received verification that you've received.
Best price I've seen. Let's just see how much time it takes to receive the item.
Shower wall panels were received with ashes chipped off.
Fast processing, fast trouble free shipping.
Overall good experience. Had to pay $100 extra for drop shipping to bypass a long backorder time but aside from that was happy to at least receive the item I wanted quickly.
Product was just as advertised and was easy to install.
Package arrive on time
Product as described
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members