From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 4 stars from 1,914 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 4th among Kitchen sites.
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The buying experience was very easy. The rep we spoke with when ordering was very helpful and courteous when we were trying to find the right parts for our vanity. I would buy from the company again should the need arise.
Professional and helpful.
No problems. Thank you
This website is a one-stop solution for your bathroom needs. They have a complete range in bathroom accessories with high quality and competitive price. I purchased a showerhead from here last month and absolutely loved it. 5 stars!
Love the product
Received product in a timely fashion. There was a credit card issue due to my relocation and the vendor initiated follow-up to make sure the sale went through.
Had a question, she was very knowledgeable and was very helpful. The sink I bought is still in the box waiting for installation but it looks beautiful and came packaged beautifully.
I bought a towel warmer from KBAuthority which arrived yesterday. It seems to be working fine, keeping my bathrobes and towels warm as well as dry all the time. The nice steel finish makes it look more premium and eye-catchy. I would love to buy more products!
I ordered an item. The wrong color was sent as well as in plastic vs metal.
They kept blaming the vendor and not taking responsibility. They said they would take it back b/c they see the wrong color/finishes was sent. I have called and emailed for over a week and am still waiting on my RMA label and to return (sans stocking fee since it is their mistake).
I sent them pictures of the item in the manufacturer's box and the item is still in it's original plastic and box as requested.
They said it would take 1-2 days. After multiple phone calls and several email exchanges, now on my 3rd or 4th unanswered email, i have had to resort to a dispute with my credit card company.
They may seem nice on the phone, but they are pretty passive aggressive and then stop responding.
Who does business like this? If you find cheaper rates on here, just do a price match elsewhere like decor planet or faucets.com or build, etc.
I'd rather pay a little more than waste my life trying to return an incorrect item and get a refund that i am owed.
Ok
No information regarding shipping delays
Kbauthority is wonderful! My sink is beautiful and it arrived on time. I will definitely be a returning customer and share my experience with this company with friends. I am SO happy that I found them! I only wish I had known about them long ago.
Good customer service but I wish I knew when it was coming here. No emails during that time.
Purchased an AKDY SP0060 35 IN 2-JET EASY CONNECT shower panel from Kitchen & Bath Authority. The shower was very easy to install, thanks to the included guide. It looks great in my bathroom and goes well with its theme. The panel works perfectly, and I absolutely love it. 5 stars!
The delivery process was fast.
The VIGO bathroom faucets I bought from this site arrived yesterday. They are absolutely beautiful and works perfectly. The stainless steel finish gives it a more premium look and enhances its built quality too. All in all a great product. I would love to buy more items from here.
Very good buying experience.
Great experience with kbauthority. Furniture was exactly as pictured. I was hoping the color was as shown and it is. It is nice quality too.
Sent email. Glass doors have chips due to a FedEx delivery issues
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members