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The company's reputation is largely negative, with customers frequently expressing dissatisfaction regarding product quality and service reliability. While some products are described as visually appealing, many reviews highlight issues such as poor craftsmanship and significant discrepancies between advertised and received items. Customers consistently report long shipping times, difficulty obtaining refunds, and unresponsive customer service. The lack of clear return policies and the burden of returning items at their own expense further exacerbate frustrations. Overall, the sentiment suggests a need for the company to improve product quality and customer support to regain trust and satisfaction.
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They are a scam never received my order. Placed an order on November 29,2017 never received this order. They do not response to any email via contact us.
I placed an order on November 4,2017, and still have not received it. I have been given confirmation of shipping dates, (November 30, and December 18) the second date was just yesterday. What happened to November 30th? I will never deal with another company that does not have live customer service. I simply ordered a purse. LT
I just recently purchased the Cat eye glasses that were on Facebook. The quality of the glasses is horrible. I could of purchased a better pair from the dollar store. Please do not purchase! Again I say PLEASE DO NOT PURCHASE.
Answer: They don't give refunds. I bought my shoes thru Paypal, so I am trying to work with them to get my money refunded.
Answer: Email corporate office in china. The number is fake on their website
Answer: Yes... I have been waiting 2 months now for my refund. Looks like they love taking everyone's money.
Answer: Scam site they took my money too... I am keep fighting tough... :( I am broke and wanted a nice Christmas gift, instead they stole the little money I have.
Answer: Return address:Building 1, Hairong Yucheng, Fengcheng Road, Xi 'an Economic and Technological Development Zone, Xi 'an Xi an City, Shanxi Province, China To:lishuai Phone: 17002551692 Postcode: 710000 Apparently this is the address