JUULReviews 55

They leak so often it is a complete waste of money! The customer service is trash and I'll probably end up with mouth cancer from all the liquid that has leaked into my mouth!

My experience is half the time the batteries don't work and more recently some of the pods weren't working. They went through this whole verification process, but I did not receive a refund or a replacement. They told me I still had one installment on auto-ship left before I could cancel or I'd have to pay a fee. I had one more delivery, and still had to pay a fee. Don't recommend the product, and read the fine print!

Pods that leak, charging issues, pulling issue, inconsistent operation. Even with maintenance and switching out devices it's a money dump. Terrible company, lousy product with no consistency or qc.

I don't know how to explain the taste but it sucks. You can refill the pods but with the taste you won't want to. It's better to throw it away and find another brand. And I don't like how the battery gets activated all the time just getting bumped even when in the box.

I've been using Juul for the past 3 years. I love the Virginia tobacco, but the pods gotta go. They are awful at times. 2 out of 4 will be good. It's time to make them better. They constantly leak. If left in the car and it's warm, they leak and taste so nasty. Feel like I'm constantly cleaning them to remove excess from inside the pod. I don't understand why a company so big, can't get it right. I spend $20 on a pack of 4 and some usually go back to the store because they're no good. Please make the pods similar to Fuse. They have perfected the pods. Thank you!

I ordered a total of 18 pods, 9 worked. Brand new device. They won't do anything. Crap. $#*!ty business. Not worth your money.

Where do i start. I started juul to stop smoking HA now 3 yrs later I'm more addicted to vaping than I was cigs!? At first they were good hardly any issues til the government banned menthol which i happened TO SMOKE go figure. After that everytging went down hill pods leak dont hit tast off and new devices are Crap! They don't want to hit. Light doesn't stay on its enough to drive you insane! I have a old one that paint has worn off of that works better than a brand new one! Juul was Great now its nothing but a pain in the a**! I will be quiting this winter and never looking back. PS never mind trying to start a warranty claim. Add your name phone # email then they ask what your problem is click it gives you bs helpful hints (none work once a pod leaks just toss it) then hit contact cs and it takes you to the info again and its EMPTY forget it! I'll just suffer while you all become BILLIONAIRES

The pods for this device aren't sold in stores as yes I went to 10 different places you have to only order them through juul which is bs because you have to spend over $60 for free shipping so now I am out $71 they should of made that clear before buying the new device

I was one of the kids using Juul way too young and the absurd argument that the flavors attract kids is insane the thing that attracts kids is the drug called nicotine the Juul offered stealth and discrete color and design we used to get away with charging them in class when no one had them as flash drives lol. The pods lasted forever when I was younger and I used it ALOT people may say you just use it more and not the case I use my Juul maybe 5-10 times a day and I used to hit 100s of times a day when I was young and 1 pack would last me 1-1.5 weeks. It's weird that they were targeted and it was just due to how popular they became and then new companies just came out with flavors. They were hammered with 1000s of lawsuits and they clearly cut corners the luqid isn't what it was and the website is terrible and customer service is legit trained to not help you. I kinda want them to die and we all forget this once great quality company as a fever dream.

I'm sorry to say, but the incompetence within this company is quite shocking! First, I was promised a $40 gift card after 4 consecutive orders thru auto-delivery, of juul pods. That never happened. They claimed that the promotion expired. After they reneged on the gift card, they claimed that I would receive a $40 rebate. After several attempts, I finally received it, and when I tried to redeem it, it didn't accept the rebate, claiming I had to be a "first timer". It's excuse after excuse. When trying to place an order which totaled $107 and change, the only discount I received was the 5% for auto delivery. They didn't even come close to a $40 gift card, nor 40% rebate. Needless to say, I canceled my order and will NOT spend another penny of my money on this product until they make good on their promise. This is pretty pathetic!

They're shipping sucks, ordered 3 weeks ago and still don't have them. Out of everything I ordered off internet Jill is the worst. If you buy be ready for a long wait.

Bought a non function Juul device. Contact support three times. Went though hoops to make a warranty claim. The will not pay it! Disgusting company with no regard for customers.

I really love juul mint and menthol. Sadly no more mint. Shipping switched much to slow. I'm dying waiting!

Lifespan not guaranteed. I've bought a total couple of vapes from JUULs since last year and EVERY most of them always stopped charging after a month. I had one warranty replacement and they would not honor any additional replacements, even though each product came registered. After spending about $500 on you guys then cant change your bad products with short life span, I am therefor done with these shoddy products. I recently found another company ganjaguys.net and their products are durable and of great quality. Its more than 4months i got vapes from them and still in good shape. Will gladly spend my money there.

Im writing this review to tell everyone to stay away from Juul. I spent 2.5 years with Juul. Everything was fine with Juul until the government banned mint pods. I have personally noticed that the quality of Juul pods as a whole has declined significantly since I started Juul in 2018 and especially since the flavor ban. You buy a pack of 4 for 20 dollars and half the pods either taste burnt, leak, don't give a hit at all, or give you an "air hit," (real Juul users know what I'm talking about.)
I have no evidence to back this up, I am just stating from personal experience. The Juul that we all love from 2018-2019 no longer exists. Save your money and find a better product.

I am not a heavy smoker. I have vaped before, and then corona hit and my local vape shop shut so I couldn't get my usual coils without exorbitant shipping fees and I turned back to tobacco. A 30gram pouch of tobacco, costing roughly £15, would last me two whole damn weeks, but tobacco stinks and is full of carcinogens, so I was like "ok I'll try something new". The Juul starter kit was about the same price as my usual pouch of tobacco, maybe a little cheaper, so I decided to give it a shot. Big mistake. Three days later and the pods are completely empty; all four of them.

It will cost £8 to buy another four pods, that will last another three days. To buy enough Juul pods to last me two weeks, the same length of time £15 of tobacco does, it would cost my a truly mind-boggling £48. For £20 I could buy 100ml of juice and for an extra £8, a three-pack of coils, that'd keep me going for three weeks.

The Juul is a ripoff. Buy LITERALLY any other vaping device.

The only juul pods i smoke and have smoked for the last 12 months ( Virginia tobacco 5%; which helped my mom and I quit smoking cigarettes 100%), was always so amazing and never disappointing! However, recently every other four pack of the Virginia tobacco (5%) pods that we've bought, have tasted off and different. Not in a good way at all... I've wasted a lot of money in the last month, ( and wasted the pods too because I have thrown them out when they've tasted off/bad) I've been going to different places to buy packs of juul brand pods. It's always a hit or miss now and it's starting to burn a hole in my pocket. I love juul and I do not want to stop using their products! However, THIS HAS BEEN HAPPENING so much lately to both my mom and I. Like I said though this is only for the Virginia tobacco juul Pods at 5%

I never want to go back to smoking cigarettes. But in all honesty? I would rather smoke a cigarette then that off taste that I get half of the time when I buy the Virginia tobacco pods... ( it's only been these last few months so I don't know what's going on smh...)

Worst customer service ever their customer service is very unfriendly and insulting l prefer (ganja-estates.com) because their customer service will make sure you are comfortable before placing your order and the are willing to help you till the end love them thanks