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Colorado
1 review
0 helpful votes
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Quick Service
December 20, 2019

At the last minute I needed a ticket for a trip. JustFly had the best prices and I was able to purchase the ticket quickly.

Date of experience: December 20, 2019
Portugal
1 review
0 helpful votes
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Good customer service
May 15, 2017

The representative on the phone was very helpful with solving my booking problems and was patient with me needing to take my time to decide.

Date of experience: May 13, 2017
New York
1 review
0 helpful votes
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I will use this website again.
November 1, 2017

Great prices! Easy to use. I used justly more than once I was very happy with it so I highly recommend people to use it.

Date of experience: November 1, 2017
New Hampshire
1 review
0 helpful votes
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Easy
June 22, 2017

My favorite way to book tickets. Always have the best prices. Signing up for price watch is the best way to go.

Date of experience: May 21, 2017
California
1 review
0 helpful votes
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Happy from JustFly
July 10, 2017

The service gives better prices than others and gives you a lot of filtering choices and convenient filtering UI.

Date of experience: July 10, 2017
Massachusetts
1 review
0 helpful votes
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Process
August 23, 2017

Overall process easy and trouble free. Found a good flight at good times, and system booking was easy, quick, and no glitches.

Date of experience: July 22, 2017
Kentucky
1 review
0 helpful votes
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Streamlined experience
August 15, 2017

Works as they claim and very good customer service. Called to confirm and person on line was very customer friendly and knowledgeable

Date of experience: July 14, 2017
California
1 review
0 helpful votes
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Excellent service.
August 23, 2017

Yes I will recommend to my friends easy booking and quick response for pricing. I will purchase again for my next trip.

Date of experience: July 22, 2017
New Jersey
1 review
0 helpful votes
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Excellent service
July 13, 2017

Customer service was excellent. The representative was courteous and very helpful. I would recommend the service to my friends.

Date of experience: July 13, 2017
California
1 review
0 helpful votes
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Satisfies
August 15, 2018

I will like to see better prices... seems like not all the time we get the same same day we want to travel... justfly push to go different day

Date of experience: August 14, 2018
Texas
1 review
0 helpful votes
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Great Price and Schedule
November 1, 2019

Purchased tickets for a International trip. Got a good price. Trouble free schedule. A good time had by all.

Date of experience: November 1, 2019
Michigan
1 review
0 helpful votes
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Always satisfied
November 5, 2019

I absolutely love Justfly! It's my go to site when I ready to travel. Never disappointed! I highly recommended using the site.

Date of experience: November 5, 2019
North Carolina
1 review
0 helpful votes
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Satisfaction
February 8, 2019

I was satisfied with my preparation and my travel to and from my destination. Everything went well! Thank you

Date of experience: February 6, 2019
Oregon
1 review
0 helpful votes
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Easy booking
November 5, 2019

Good customer service and easy website i will use justfly for for the future and i will recommend it to my friends

Date of experience: November 5, 2019
Mexico
1 review
0 helpful votes
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Successful
August 13, 2020

I feel very happy with my purchase since the page was very friendly, the flight was cheaper than in another page in which I had already quoted

Date of experience: August 13, 2020
California
1 review
0 helpful votes
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Excellent Service
June 7, 2018

I received excellent service that was easy & efficient & accommodating. Everyone was friendly & knowledgeable & eager to help. Thank you

Date of experience: June 7, 2018
Texas
1 review
0 helpful votes
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Good Job
November 10, 2019

I liked the speed and price of the ticket even though I donated several hours to reach the destination.

Date of experience: November 10, 2019
New York
1 review
0 helpful votes
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So far, so good;-)
November 10, 2019

It was a new website for me. Someone recommended this website when I was looking for the tickets. It was quick and easy to book a flight.

Date of experience: November 10, 2019
Maryland
1 review
0 helpful votes
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Mostly very satisfied
May 10, 2017

If I had been able to pick specific seats I would have been totally satisfied and would have given a five rating.

Date of experience: May 10, 2017
California
1 review
0 helpful votes
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So easy and affordable
September 18, 2020

The whole process was great from start to finish. It was easy to navigate, and affordable. Customer service was prompt and knowledgeable

Date of experience: September 18, 2020

Overview

Justfly.com has a rating of 2.2 stars from 6,163 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.

service
741
value
700
shipping
311
returns
510
quality
610
+310