Justfly.com

I've booked nearly all my flights since early 2015 with Justfly and all my personal information are kept confidential.

I just wrote a review and it was dumped! Here goes the second round.
I purchased four roundtrip tickets to Hawaii from LAX for two couples. With this we had four legs of our trip.
The first leg of the trip went well. But from that point on, not so well.
My husband is claustrophobic so I requested aisle seats for him on all four legs of flight. We actually had the seats requested for the first leg. The second leg our seats were moved from the center of the plane to the very back of the small plane, in tight space. The third leg we were again moved from the center of the plane to the rear of the plane and he had the window seat. It was very cramped. I offered to change but the change would have been even worse. The final leg, not only were we moved yet again but we were also separated from the other couple and they were separated from one another. Our seats were the center two seats of an eight seat row. They were about 17 rows apart.
Our next issue was the people on the phones being absolute jokes. They told me that they cannot change seats 24 hours prior to departure. You cannot check in more than 24 hours prior to departure. Our seats were supposedly correct 24 hours prior to departure. Anyone else see a problem with this logic?
The next issue: our friends were sent from one location to the next trying to get their seating corrected. They were told they would probably have to upgrade (at $160) to be seated together. They were finally sent to a ticket agent that was knowledgeable and friendly that was able to resolve their seating.
Another issue we had was the lack of a correct confirmation number. I tried to check in for the second leg of the trip. I had two confirmation numbers, neither of which was correct. After calling United three times and Hawaiian three times, I finally got an agent that saw that there was a third confirmation number. I was finally able to check in for our flight.
We did save a few bucks by using Justfly but it was not worth the savings.

I just booked my trip thru JustFly and was very happy with the service AND I could not beat the price! I'll use JustFly.com next time!

I had to go to Pakistan to visit my sick mother, I bought a ticket from Justfly website along with my return ticket., I got information from their customer service about Covid that Qatar Airways travelers need a Covid test? So their customer service people said that covid test is not mandatory in Qatar airways. I went to the airport without any intention. But the check-in desk staff asked me for PCR test for travel,it is not with me i reply,but Qatar Airways staff said you can't travel to Pakistan. Hearing this, I started to lose consciousness because how much preparation does one make before going on a journey and our loved ones were waiting for us. My family came to drop me off in Houston from San Antonio. They dropped me at the airport gate. I called my family after 3 hours. They were about halfway there. I spent 8 hours worrying at the airport that day. Justfly people They should write a special note on my ticket. Covid vaccination or PCR test is mandatory to go to Pakistan, It is our responsibility to follow the written instructions, after that I came back and contacted Just fly customer service, they said to redo your booking. You have to pay another 1200 dollars more. I told them that I had inquired from your agent 3 times before leaving for the trip, they told me that Qatar Airways does not require any covid-19 vaccination, the customer service person did not give me the correct information. I was very worried that all my money was going to be lost and I had to pay more money to get the ticket. I used to visit my mother. The ball was in their court at that time, I was forced into their hands, before they charged me 200 dollars from my credit card, don't trust the JustFly website to buy tickets, because these people will rip you off. Lure to buy. Tickets, receive 200 hidden dollars after viewing cheap tickets. I gave them $850 to rebook my ticket, I requested them to refund my extra money, because this whole situation happened with their wrong information.