Straight forward booking no unexpected glitches as you are going through the booking process. Love the 72 hour cancellation policy!
Ontime, great customer service and flight crew. Assisted when needed and accommodated when asked. Would fly with this airline again.
They have the worst customer service ever! Will never use again! I will also never recommend this site to anyone!
They really found me the lowest price! And with the dates I was looking for. Fast and easy. Very happy!
The search and booking of the flights was easy and provided me with great options. Will return for future airfare.
I enjoy the process very accurate and convenient, the customer service is excellent and attentive in getting things done correctly
I booked my ticket at JustFly. The price was lower than other websites I searched. It was an excellent experience.
Great site to look for cheap tickets everytime. Prices are always low, I trust JustFly for savings whenever I travel.
Prices were the best I could find, the experience is still unknown as I haven't printed tickets or actually traveled.
Easy to access and excellent price. Received confirmation within a timely manner and I was able to request seat assignments.
My purchase was quick and easy. Searching for flight options was very good. Lots of choices with time and airlines.
Price changed upward upon checkout. Also a $29.99 charge which I still don't understand. Price overall was still ok though.
COVID-19 happened and they will not refund our money back and we got the insurance. They just lost a customer.
The booking process is too easy to do! Great web service to book a flight and flights are too cheap!
Great for finding hotel rooms in Bel-Air. The guest house we booked via the website was best choice we got..
Answer: This is a FRAUDULENT Company with the worse customer service you will find. STAY AWAY
Answer: They are not reliable at all. Take your business somewhere else.
Answer: I would not trust them again. Once was enough. RUN away!
Answer: Forget about the refund. They will have an excuse like mine. I bought the insurance, but apparently there are two insurances you can buy for one ticket. Who ever heard of that?
Answer: Hi Ed, We're so sorry to hear that you've difficulties with a reservation. Could you please send us your 9-digit booking reference number by private message, and tell us a bit more about the issue? We'll reach out to you to help resolve the matter. Kind wishes, JustFly Team
Answer: It doesn't matter. They will do NOTHING. Turn it in to the BBB and also the Consumer Protection Agency and call your credit card company to dispute the charges. They are FRAUD
Answer: A class action law suit is very necessary! Read over 5,000 people paint $200.00 to cancel and never recieved a refund, I personally lost over 2k
Answer: Hi Ruth, In some cases, airlines can make changes to your reservation. If the changes don't work for you, we'll try our best to accommodate you. Please email us at social@justfly.com if you need assistance with your booking. Kind wishes, JustFly Team
Answer: My recommendation would be not to book through JustFly. They are the worst.
Justfly.com has a rating of 2.7 stars from 6,162 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Justfly.com most frequently mention customer service, credit card and cancellation fee. Justfly.com ranks 7th among Discount Travel sites.