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JustFlowersReviews 5,811

3.5

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JustFlowers Reviews Summary

JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.

service
242
value
227
shipping
217
returns
172
quality
204
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Jill B.
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Good experience but $10:99 shipping on a $39 order is excessive plus the handling fee.

Date of experience: March 3, 2019
Andrew T.
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Once I worked out the way to do thing it worked fine

Date of experience: March 2, 2019
John W.
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The flowers were good but they were a day late then what was promised. I had to call in to find out what was going on with the order. I never got a clear indication by phone or email on delivery. Need to improve on the notification piece of the order process.
Thanks

Date of experience: March 1, 2019
Danny W.
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Very good
March 1, 2019

Very good

Date of experience: March 1, 2019
Cindy D.
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This was a breeze
February 28, 2019

This was a breeze. Sent as a gift and recipient was extremely pleased and she is very picky!

Date of experience: February 28, 2019
California
1 review
0 helpful votes
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Absolutely the worst!
February 27, 2019

The absolute worst! Do not ever order flowers from this company. I order roses for Valentine's day and it is now the 27th and still no flowers! I asked for a refund and I was told that since there was an attempt to deliver I can't get my money back. They tried to deliver to a business twice after 5pm and to my home so they say. The manager at Just Flowers Jill told me that they would rather try to deliver every day until I get the flowers then to give me my refund now what sense does that make?!?! Honestly. Worst experience ever! Going to dispute charge since I never received merchandise. DO NOT USE JUST FLOWERS is almost like a scam.

Date of experience: February 27, 2019
CustomerService -. — JustFlowers Rep
over a year old

Shamorra r., we are here to help. Can you please provide your seven-digit order number?

Ramona Q.
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Excellent
February 27, 2019

Excellent - except I was offered a $5.00-7.00? Discount code at beginning of purchase. Had 'chat' help. Good except a call placed to my home phone was rejected (perhaps treated as Robo Call. May call the alternate ph # *******705.

Date of experience: February 27, 2019
Marianne M.
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Sympathy flowers were sent to someone else
February 27, 2019

Sympathy flowers were sent to someone else. I did not see them but I know they were received because I received a thank you note. I assume they were ok.

Date of experience: February 27, 2019
North Carolina
2 reviews
0 helpful votes
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Ordered a dozed roses for $130 to be delivered the same day per the offer on their webpage. Flowers did not show up. Called and emailed without response. Flowers showed up the next day, but my wife had already left on a business trip. Local florist that delivered the flowers told me they did not receive the order from JustFlowers until that day. When I requested a refund JustFlowers informed me that they had decided to reschedule my delivery without telling me after I had placed the order and only offered me a $15 credit. I learned my lesson. JustFlowers is dishonest. Use FTD.

Date of experience: February 25, 2019
CustomerService -. — JustFlowers Rep
over a year old

James B., we are here to help. Can you please provide your seven-digit order number?

Tracy M.
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Gorgeous flowers that lasted almost 2 weeks!
February 22, 2019

Gorgeous flowers that lasted almost 2 weeks!

Date of experience: February 22, 2019
Barbara S.
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Only problem is the additional handling and service fees.

Date of experience: February 22, 2019
Laurie W.
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Thanks for the great selection and service
February 22, 2019

Thanks for the great selection and service

Date of experience: February 22, 2019
MARY E.
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THEY WERE NOT DELIVERED ON THE REQUESTED DATE
February 22, 2019

THEY WERE NOT DELIVERED ON THE REQUESTED DATE.

Date of experience: February 22, 2019
Terry K.
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Arrangements were perfect
February 22, 2019

Arrangements were perfect.

Date of experience: February 22, 2019
Rana S.
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I didn't think I'd get Christmas delivery so last minute! Thank you!

Date of experience: February 22, 2019
Julie D.
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It was easy to ordering
February 21, 2019

It was easy to ordering

Date of experience: February 21, 2019
Thomas C.
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NC
February 21, 2019

NC

Date of experience: February 21, 2019
Maria M.
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Flowers arrived in poor shape
February 21, 2019

Flowers arrived in poor shape.

Date of experience: February 21, 2019
Karen P.
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I was told it would be there Christmas Eve and I even questioned 'are you sure'. 'Yes it will be there'. I came the afternoon of the 26th. Did even make an attempt to get it to them in the morning.

Date of experience: February 21, 2019
david r.
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Always beautiful and on time delivery
February 21, 2019

Always beautiful and on time delivery. However, they did not look like the bouquet I saw online and also ordered premium and did not look much different then the original order. I was disappointed.

Date of experience: February 21, 2019

From the business

Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.


justflowers.com
West Hollywood, CA, United States