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JustFlowers has a rating of 3.5 stars from 5,811 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Good experience but $10:99 shipping on a $39 order is excessive plus the handling fee.
Once I worked out the way to do thing it worked fine
The flowers were good but they were a day late then what was promised. I had to call in to find out what was going on with the order. I never got a clear indication by phone or email on delivery. Need to improve on the notification piece of the order process.
Thanks
Very good
This was a breeze. Sent as a gift and recipient was extremely pleased and she is very picky!
The absolute worst! Do not ever order flowers from this company. I order roses for Valentine's day and it is now the 27th and still no flowers! I asked for a refund and I was told that since there was an attempt to deliver I can't get my money back. They tried to deliver to a business twice after 5pm and to my home so they say. The manager at Just Flowers Jill told me that they would rather try to deliver every day until I get the flowers then to give me my refund now what sense does that make?!?! Honestly. Worst experience ever! Going to dispute charge since I never received merchandise. DO NOT USE JUST FLOWERS is almost like a scam.
Excellent - except I was offered a $5.00-7.00? Discount code at beginning of purchase. Had 'chat' help. Good except a call placed to my home phone was rejected (perhaps treated as Robo Call. May call the alternate ph # *******705.
Sympathy flowers were sent to someone else. I did not see them but I know they were received because I received a thank you note. I assume they were ok.
Ordered a dozed roses for $130 to be delivered the same day per the offer on their webpage. Flowers did not show up. Called and emailed without response. Flowers showed up the next day, but my wife had already left on a business trip. Local florist that delivered the flowers told me they did not receive the order from JustFlowers until that day. When I requested a refund JustFlowers informed me that they had decided to reschedule my delivery without telling me after I had placed the order and only offered me a $15 credit. I learned my lesson. JustFlowers is dishonest. Use FTD.
James B., we are here to help. Can you please provide your seven-digit order number?
Gorgeous flowers that lasted almost 2 weeks!
Only problem is the additional handling and service fees.
Thanks for the great selection and service
THEY WERE NOT DELIVERED ON THE REQUESTED DATE.
Arrangements were perfect.
I didn't think I'd get Christmas delivery so last minute! Thank you!
It was easy to ordering
NC
Flowers arrived in poor shape.
I was told it would be there Christmas Eve and I even questioned 'are you sure'. 'Yes it will be there'. I came the afternoon of the 26th. Did even make an attempt to get it to them in the morning.
Always beautiful and on time delivery. However, they did not look like the bouquet I saw online and also ordered premium and did not look much different then the original order. I was disappointed.
Answer: They are criminals and scammers, not a business, I will not stop until my money is refunded, regardless if it takes 20 years or more. I will be making multiple places for all of us to coordinate and discuss options to get our money back and keep others from being scammed by them.
Answer: THIS COMPANY IS A SCAM. I did not receive the flowers I ordered. I asked which local florist they were using but they refused to tell me; I now realize this is a "policy" to ensure that customers cannot communicate with the florist & exchange information about prices. It is clear that they falsely advertise, charge customers high prices, and pay the florist a fraction; therefore, the florist sends low quality flowers because they are receiving a low payment in the exchange. This company is a scam. They are scamming both the public and the florists who contract with them. They should be shut down.
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Sue, we apologize for this sever delay. We are currently working on having your order delivered today. Thank you for your patience.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Rober Kelley we tried our best to arrange for delivery to Elaine Kelley, but due to their remote location, we won't be able to deliver your gift. We understand how flowers can make us feel more connected to those we care about, especially on such an important day of the year. Please accept our deepest apologies. We have cancelled the order and we will be processing a credit to your card ASAP and send you an email.
Answer: Barbara Churchill, we are writing to inform you that your order 9745231 to Heather Churchill has been cancelled, and if you were charged, your account will be credited. The credit will take 1-4 business days to appear on your charge account. If you have any questions please do not hesitate to contact us by either replying to this email or by calling us. Sincerely, JUSTFLOWERS.COM 800.716.7559 service@justflowers.com SMS: 323-410-2510
Answer: Hi Shawna, can you please provide your seven-digit order number?
Answer: Hi Valerie, what is your seven-digit order number?
Answer: Hi Aimee, what are your seven-digit order numbers?
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
Shamorra r., we are here to help. Can you please provide your seven-digit order number?