Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
I like having a personal shopping spree every month
Hi Beverly,
We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Cathy
My experience as always was very easy and exciting to order.
It was great, they had my sizes and everything arrived quickly
Hello Deann,
Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.
Best,
Mary
Fit fine, just forget it you ask to many question this answer is enough or nothing
Hello Susan,
Perfect! We're happy to hear that our products fit you well! Thank you for taking the time to leave a review. Have a great day!
Best,
Renz
High quality, fast delivery and I've never been disappointed.
Hello Sarah,
Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!
Best,
Lia
Very easy to navigate site. Great selection and even better prices. Will use again soon.
Hello Mary,
Thank you so much for the review. We appreciate the feedback you shared about the website and are happy that you are having a great experience. We hope you will always have a great experience with us in the future!
Best,
Lia
Shoes were exactly as advertised and arrived early!
Hello Jane,
JustFab would like to thank you for patronizing our items and thank you for the opportunity to serve you. We hope that you are satisfied with our services, unique styles and good quality at an affordable price.
Best,
Mary
You charged me money without a purchase. Cancel my account.
Hi Claudia,
We appreciate your feedback on our VIP subscription! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
Loafers w tassel super cute! Fit true to size. Thank you
Hello Jodi,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Would like website to be a little bit more user friendly
Hello Marlee,
Thank you for writing a review! Your feedback about our website is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Very pleased with my purchase getting lots of compliments
Hello Sandi,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. Have a great day!
Best,
Renz
I've been a member of Just Fab for years and they never failed me yet
Hello Gail,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
If it is "too good to be true", yes, unfortunately.
Hello Sandra,
Thank you for taking the time to leave a review. Your feedback about the quality of our product and our shipping process is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I love my shoes. They have the right fit, look great and can be worn with just about anything!
Hello Karma-Jade,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Still working on getting my money back. Called mid-June to cancel and was assured I'd be reimbursed
Hello Cyndy,
Thank you for taking the time to leave a review. Your feedback about the VIP membership and your refund request is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth
I have had nothing but great experiences with JustFab.
Hello D. Geneva,
Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!
Best,
Renz
Great experience with nice quality boots purchased.
Hello Jen,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!
Best,
Zeth
Great products, awesome price, fast delivery, perfect fits!
Hello Rebecca,
Thank you for the feedback! We're so glad that everything worked out for you. At JustFab, we always do our best to provide the best service and unique style at an affordable price! Have a great day!
Best,
Mary
I purchase shoes for my mother and the were so badly made
Hello Rhoda,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sarah,
It’s great to read your feedback about JustFab and we appreciate you taking the time to share your awesome experience! We aim to provide the best service to every member!
Best regards,
Chad