Overview
JustFab has a rating of 3.4 stars from 10,360 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery and timely manner. JustFab ranks 4th among Shoes sites.
Good experience. No problems haven't
Received my order yet
Ordered shoes and they were great. Thank you. Will order again
Hello Tarri,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
I was happy to see that justfab carries my shoe size (12 med.)
Hello Imuwahen,
Thank you for sending your review! We're glad that your item fits perfectly! Your feedback is such an inspiration for us to provide good quality products.
Best,
Bella
Tried over the knee boots and realized these are very comfortable.
Hello Sandra,
We're happy to know that you love the boots that you've got from us and it fits perfectly! That is what we always aim for your satisfaction!
Best,
Bella
Had to return and it was super easy. They switched the product pretty quickly.
Hello Nealy,
Thank you for the wonderful review and for taking the time to share your awesome shopping experience with others! Our priority is customer service and we are ecstatic that we met that mark! Awesome members like you make our job a pleasure.
Best regards,
Chad
I love the shoes. They were affordable and look good.
Hello Divane,
It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!
Best,
Mary
The service was great. Good quality on time delivery.
Hello Sandra,
What an awesome review! Thank you so much for the positive overall feedback on our products and services! We hope you will always have a fabulous experience with us in the future!
Best,
Mary
Quiet clean place. Good to relax and stop for few hours or hour, I don't remember
Hello Zarinabibi,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in JustFab. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
All the shoes were true to size. They look elegant.
Hello Tracy-Ann,
We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
Shipping was fast! The boots are packaged well and made of good quality. LOVE!
Hello Maicie,
Thank you for the great feedback! It feels good that our members appreciate the effort we put into ensuring we provide the best quality products and services!
Best,
Mary
I love their leggings. They are warm fit great and hug in the right places.
Hello Samantha,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Trying to cancel. Not done. Keep getting hung up on via chat!
Hello Michel,
We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Perfect fit height and color the quality is way more than I expected
Hello Brad,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Good quality sized right I'm really amazed at the clothing & shoes I selected
Hello Jackie,
Thank you for taking the time to share your awesome experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!
Best regards,
Chad
Awesome clothes great price.,,,,,,,,,,,,,……….,,,……,,,,,,,,,….
Hello Kristina,
Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!
Best regards,
Chad
Quality of the clothes were better than expected and arrived early
Hello Tabitha,
On behalf of all of us at JustFab, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!
Best regards,
Chad
No reminder to skip or be charged. Everyone is busy and doesn't remember.
Hello Rachelle,
We value the comments you made about our monthly skipping. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
My package still has not arrived and it's been almost 4 months
Hello Kinzie,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experienced concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane
I have enjoyed my time and experience with Just Fab
Hello Shay,
Thank you for taking the time to share your experience with others. We’re happy that you’ve had a great experience with us! Hope to hear more from you in the future!
Best,
Mary
Worst customer service worst customer service worst customer service
Hi Jessica,
Thanks for your effort in writing a review! It is always our goal to provide you with excellent service and it is so sad to know that it was not what you have experienced. We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
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- El Segundo, CA
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Business History
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi April,
Thanks for writing a review and for making your purchase! We are excited for you to receive your order!
Best,
Cathy