JustAnswerReviews 16,707

We have been scammed by people trying to trick us buying our timeshare. It sounded too good to be true but we got sucked in. We realized we were being scammed but needed guidance getting out. Great guidance and reassurance.

Took the time to really get to know the situation and gave me customized step by step instructions as well as a simplified answer. Easy to understand

William was very familiar with the Delonghi Nespresso espresso machine where I needed help with adjusting water level settings for 2 sizes of cups.

He took the time to explain in detail, provided links to related online manual, and made sure I was
Fully comfortable with the information he provided.

I would strongly recommend William for the quality of services he provided.

The advice i received was knowledgeable and helpful. They took the time to gather information to assess my specific circumstances. I only wish they could provide prescriptions as well.

Definitely liked this option and the Doctor was very informative and helpful.
So much better than having to go into the office.

I asked a question and received the answer. It only took a couple minutes but I was actually corresponding with a real mechanic. Felt good.

Muy buena, en un periodo de tiempo minimo

If you need a serious question answered then this is the company to call.
It may not have been the answer I wanted but it was the answer I needed.
Their site was easy to navigate and within minutes a lawyer was calling me.
He was knowledgeable and professional. I highly recommend this service.

I was told I would be charged $5 to talk to a technician. They recommended a phone call vs. chat. They did not tell me about the $40 membership fee.
Fortunately the technician continued speaking with me via chat and helped me problem solve.

Technician gets a solid 5 + star!

Initial bot conversation needs to be a little more clear.
However, the charge was canceled. So ultimately it was a good experience. Unfortunately i have been mislead in the past and did not want to end up with more charges.

The gentleman tried numerous methods to identify the problem that brought about the call to JustAnswer. Unfortunately, the final resolution was identified that the printer just needed to be replaced.

Well, for an entry level overview of my prowess as a 'techy', I am clearly not. However, I have been endowed with a sumptuous amount of common sense. Enough to allow Steven and Company to rescue me and that they did. I was thoroughly impressed by the professional and attentive customer service. Thank you once again.

Tried to fix the problem of 14 I phone which seemed to be updated to a new system called personal Focus which made the phone not working: could not phone out nor take text messages in!

I had a legal question which was a little open ended and Richard eased my mind quickly! I totally support justask.com if you're wondering about anything legally ;)

The online vet did a nice job of advising me about my kitten with diarrhea. I have the medication at home because I have other cats. She saved me from an expensive vet visit today so I can take my kitty next week for his big visit next week.

Everything went well. Problem fixed, but I'm upset that I had to pay extra. I'm already paying a fortune to Spectrum! This isn't OK in my opinion.

Philip D was excellent! He has so much patience and is a great customer service technician. He let me know that I would be fine. I am so impressed with Phillip D's follow up and overall knowledge. He seems like a great person! And my issues are resolved 😊😊😊😊 completely YAY 🙌 🙏🏾 thank you

Thermadore freezer door handle came loose. Contractor Dan H. Through Just Answer found detailed and complex information necessary to complete the repair. It required a complete dismantling of the door removing 10 fasteners and three trim panels in order to obtain access to the two loose handle bolts. Time: 2 hrs
Summary, complete satisfaction and repair without damages.

I had questions about bankruptcy. The lawyer that called me was very professional. He listened to my concerns and offered advice as to how I can proceed. He also gave me references to follow up with.

My day job is hgv tech, a driver needed help with his sorento, on investigation i had worked out that there was a central locking controler, this i found out was called an etacs module, pat was able to tell me exactly where to find it, with it unplugged the parasitic drain on the battery was gone, this in turn tells me we had a short to ground that has been the fault and the most likely reason for central locking failure. With help from patric i was only on the job for about 15minutes,