JustAnswer

Lawyer Sarah was extremely professional, knowledgeable and courteous putting my mind at ease.
JustAnswer has the finest legal professionals around the world.
JustAnswer is the very best company! I've referred family and friends whom have always been amazed by the professionals they have requested information from.

After entering my question on JustAnswer, I was immediately connected with a lawyer who clearly stated what he would do in my shoes as a next step and why. Now that I have a direction, I feel less stressed.

I grew up in a world of visual and emotional caring.
In this world we live in today, this is rare to have delivered.
When I called this department, I did not have to deal the A-I.
I was told I would be called back, and it happened within 3 minutes. Rick, the brother that called me, instantly and automatically displayed an Obviously high level of caring.
I am a servant of mine and the generation's after mine, and I know without question, that Rick has the same exact caring heart for the people he serves.

Our ice tray wouldn't go back to its main position for making ice. Matthew was very kind and helpful. I had no idea how to fix it. He was so patient with me and carefully walked me through each step and stayed on the phone until the issue was resolved. Today we he a working ice maker again, thanks to Matthew. He should get a raise.

For several months, my husband, having his sound on with his iPhone Pro Max, was unable to hear a tone/sound letting him know I had texted him. For all other text messages coming in from other people, his phone alerted him each time.

The first tech who tried to help me was unable to do so and she gave me the contact info to reach Apple Support.

Before ending my connection with Just Answer, I was given the chance to connect to one more technician free of charge. The second technician was able to resolve the issue.

I am relieved that my husband can now be alerted to my incoming text messages to him.

Your AI assistant is useless. The next person with whom I spoke tried to be helpful but referred me to someone else she felt could assist me more. She asked if I wanted to get a telephone call of use the computer. I asked for a telephone call, and it never came. As time was of the essence, I moved on to another source which was able to help. I found later that an attempt was to contact me via the computer.

Your page said it would cost $5 to speak with a representative and it is refundable. Well, I had no idea I would be charged $52.00. Plus your site was not working which is where your handbook is located on the web. So I thought I was talking to someone who works for GE. At no time was it stated that it would cost $52 and that he could not fix it. So now I have to get someone to come to my house who is going to charge me to fix it. In fact, he is coming tomorrow. What a rip off by GE. Next time I will just call my appliance store and save money.

Dr. Mike first listened to everything that had been going on and then he answered each issue fully and also sent me all the information in our chat so that I didn't have to take notes. He was very knowledgeable, friendly, and caring. He gave us very valuable information to move forward with and to talk to our regular vet about as well as put us at ease, so we truly appreciate what Dr. Mike has done for us!

Advisor texting me with step by step instructions to see if power was getting to the heater. While doing that, I found two breaks in the wire. Bought some in line lever wire connectors and taped it all up. Closed all panels and boxes, case closed. Powered up and heated my jacuzzi.

This man deserves a raise. He definitely went over and above any obligations to his job to help me and did not complain or act, agitated or anything. I thank God that I got him and was sent to him because of the kindness and secure me that everything will be OK. Give him a raise.

My Cub Cadet LT46 was starting but not cranking after a year of just sitting. I had already put in a brand new battery the day I reached out to JustAnswer. I also know nothing about small engine mechanics lol. Eric quickly diagnosed what he believed to be wrong…stale fuel due to me not putting in a fuel stabilizer before letting it sit for so long. He gave me a couple of options for self-repair and when I stated I didn't know where the parts were that he described, he had me send pics of the engine then sent them back with circles showing where the engine parts are. I did everything he told me…siphoned out the old fuel, replaced the air filter, sprayed starter fluid in the carburetor, fresh fuel in. It started and cranked perfectly! Saved me money by not sending it to a mechanic and saved time by me not searching YouTube for a video that breaks everything down!

I purchased a new laptop and screen. I needed a docking station for 3 screens and purchased one from the same company.
I tried for many hours over several days to make the system work.
I explained my problem to Richard who suggested I connect the new screen to the computer directly and not through the docking station.
All good. The answer was not sufficient power.
I returned the first unit and purchased a new one.
Connected it, turned it on and it worked perfectly immediately

My issue was extremely complicated and extremely complex. I usually have a hard time explaining with so many details. Jerimy did not miss a step. He knew exactly what I was trying to say sometimes even before I said it.

I was very anxious about a couple of medical conditions whilst working abroad and couldn't get easily to a GP. The just answer doctor was very kind, helpful, comprehensive in answers and reassuring which helped a great deal

Great experience! My questions were thoroughly explained and examples relevant to the questions were offered for further clarity. Timeliness and patience coupled, with minute verification, were invaluable factors during the session.