business logo of JustAnswer

JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,560 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

service
2,163
value
932
shipping
337
returns
532
quality
791
This company responds to reviews on average within 2 days
+384
How would you rate JustAnswer?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Sunflower C.
Unfollow Sunflower C.
Send Message
Share Review
Report Review

Great guidance!
February 12, 2025

I'm caring for a loved one going through emotional challenges that caused medical complications. Most providers just see one or the other and want to treat only half the person. Dr. Shrink provided all encompassing information. I feel they did so in a very life- saving, dignity preserving way!

Date of experience: February 2, 2025
Canada
1 review
0 helpful votes
Follow Darren A.
Unfollow Darren A.
Send Message
Share Review
Report Review

Legal advice
February 12, 2025

Candice was very well informed pertaining to my issues. She helped me understand better the situation at hand. She definitely helped put my mind at ease a bit until I can visit with a lawyer. Highly recommend.

Date of experience: February 2, 2025
New York
1 review
0 helpful votes
Follow Susan M.
Unfollow Susan M.
Send Message
Share Review
Report Review

Greatest customer service
April 25, 2025

Your rep was the only person out of at least 5 that actually fixed one of the 2 problems I had. I think that it's imperative to inform your customers that the cost of this service is very expensive ($62). I deserve a call back to fix the other problem. I still can't get on AOL on my computer!

Date of experience: April 15, 2025
Georgia
1 review
0 helpful votes
Follow George J.
Unfollow George J.
Send Message
Share Review
Report Review

He was very knowledgeable
February 12, 2025

Thank you, that was really helpful," "You explained that clearly," "I appreciate your detailed answers," "This was a great conversation," "I feel much more informed now," or "You answered all my questions thoroughly.".

Date of experience: February 2, 2025
Canada
1 review
0 helpful votes
Follow Renita F.
Unfollow Renita F.
Send Message
Share Review
Report Review

The MOST satisfied
February 12, 2025

I have signed up for a month here and there over the years and if someone was ever needed in an ad, that would be me! I LOVE justanswer and the help I have received in every experience has been informative, extremely useful, and had an immeasurable impact on the amount of money I didn't have to spend because of amazing help, and to my stress level when I needed advice in a tight time frame. I can't express enough about how much I love this service.

Date of experience: February 2, 2025
Montana
1 review
0 helpful votes
Follow Rick B.
Unfollow Rick B.
Send Message
Share Review
Report Review

Fine,xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: August 28, 2024
New York
1 review
0 helpful votes
Follow Edgar O.
Unfollow Edgar O.
Send Message
Share Review
Report Review

Good
August 15, 2024

Goodoooooollllloooooooolooooool
Good
Jbhhbhbbnnjbnbbbnnnnnnnnnnnnnnnnnnbbbbbbbbbbbbn

Date of experience: August 5, 2024
Virginia
1 review
0 helpful votes
Follow GP h.
Unfollow GP h.
Send Message
Share Review
Report Review

Quick response
May 26, 2024

Naxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Date of experience: May 16, 2024
Massachusetts
1 review
0 helpful votes
Follow G D.
Unfollow G D.
Send Message
Share Review
Report Review

..
September 3, 2024

.Áássssseseeeeeeeeeeeeeeeeeeeeeeeeeeeewwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww!

Date of experience: August 24, 2024
Tennessee
1 review
1 helpful vote
Follow charles k.
Unfollow charles k.
Send Message
Share Review
Report Review

I did not used
July 9, 2024

Are you a scam xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 29, 2024
JustAnswer S. JustAnswer Rep
10 months ago

Hello,

We're sorry to hear about your experience in using the site. I would love to help you out.

If you send me an email with additional information we're happy to take a look at your account, and work to address any outstanding concerns.

Best regards,

Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28

Utah
1 review
0 helpful votes
Follow paul J.
Unfollow paul J.
Send Message
Share Review
Report Review

Quick response - confirmed what I thought
March 5, 2024

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxmmmmmmmmmmmmmmmmmmmmmm

Date of experience: February 24, 2024