Overview
JustAnswer has a rating of 4.3 stars from 9,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Very professional veterinarian who answered all my questions.
Had a great experience Chatting with the Solicitor.
Met my exact requirement.
Very helpful could understand what they was telling me to do!
Very helpful. Also, followed up and genuinely seemed willing to help. Thanks
Dr.josh was amazing as soon as i told him about my issue he had a fast amazing answer
Chris provided great service and replied to all my questions
Asked what size of H beams for a 30 feet long bridge for ******* lb got good answer 2--W12X35 GR 50 beams
They charged a $39 fee to my card when there is no metnion of a $39 fee!1 The add stated $1.95! BS
Hello,
I am very sorry for any inconvenience. JustAnswer primarily offers a membership plan when new customers post their questions on the website. I apologize for any frustration this may have caused.
If you send us your email address and additional information we're happy to take a look at your issue and work to address any outstanding concerns!
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-805-5962 ext. 28
This is just a scam I tried to cancel this order but they would not refund do not buy this product
Hello Suzanne,
We want to make things right for you, and that includes offering a refund. Kindly get in touch with me via the provided contact details, and we'll guide you through the refund process.
Best regards,
Meg at JustAnswer Customer Care,
MegMK@justanswer.com or call 1-800-808-0645 ext. 55
I had a great experience getting my questions and the answers that I needed for the situation that I was having
Great job Jessica B
How does just answer's board of directors stay out of prison?
Brad was very helpful and he was very direct so I could do the job.
The service with the answer to my problem was Very Fast and understandable to me.
Short wait and everyone was professional and very nice.
This site is nothing but a SCAM BEWARE SCAM SCAM 7 day trial is nothing but lies beware of this site SCAM SCAM
Hello Graeme,
Thank you for getting in touch with us about this.
We're sorry to hear that you were unhappy with the trial period. We would love to take a look at your account to see what happened, and we're certain that we can resolve any billing or account concern.
Please reach out to our Customer Care team directly by E-mail at Solutions@justanswer.com, or you can also reach us by phone at (800) 905-0124
If you need to take any action on your membership, you can do so from the Edit Membership page here: https://my-secure.justanswer.com/managepearlunlimited
We look forward to hearing back from you.
Regards,
JustAnswer Customer Care
Solutions@justanswer.com
Avoid this service! They ask 2$ and then charge 40$ as membership fee to your credit card.No refund
Hello Esra,
Thank you for contacting JustAnswer.
We apologize for the confusion with the payment system. It looks like you accepted an offer to try our monthly membership program, when you posted your question on our website. The membership bills automatically to avoid disruptions in service.
If you send me your email address and additional information I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
The overall experience was good. However, you need to make it easier to upload pictures.
I got very quick, easy to follow & thorough responses in walking me through a fix on my old Mac.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Pat,
We're glad you were able to get your washer working!
Please ask more questions of the Experts on the site before your membership renews on March 11th. We have hundreds of categories that you can test the Experts in! If you need to manage your membership settings please visit our site using this link: https://www.justanswer.com/accounthelp Or reach out through my contact information if we can help you with anything else.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35