Overview
JustAnswer has a rating of 4.3 stars from 9,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I could not empty my system in 6 days, his advise helped.
Fast and very good communication with the JustAnswer people
I followed the instructions. Thank you for your expertise.
Extremely helpful and did exactly what I requested
Quick response with knowledge advice. Fixed the issue in minutes.
I asked a specific question and they requested more money!
Good and fast responses, pleasant experience. Everyone seemed very knowledgeable.
Excellent help. The expert knew exactly what i needed to find out. That's unusual.
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
Responsive. Patience. Able to give advices. Responsible.
The person I spoke to was polite, knowledgeable and generally very interested in helping me.
I follow advice and took my kitty into a vet the next day. He's lots better now.
Impossible to ask questions as sms would not deliver
Hello Rene,
My heart and prayers go out to Mother and Baby. I hope they're both doing okay. I'm sorry to hear that you had problems with SMS and I'll pass your concern along. Thank you for taking the time to let us know. Your membership fee has been refunded, and I have confirmed that your membership has been deactivated. If you require further assistance, please don't hesitate to contact me.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
Jeff did help me some but was rude and condescending.
Hi Betty,
We appreciate that you let us know this. I have submitted your question to our Expert Quality team for review so your Expert can be addressed. I see that your membership fee has been refunded, and I have confirmed that your membership has been deactivated. If you require further assistance, please don't hesitate to contact me.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
Informative.helpful.answer question in plan English not mechanical speak.
AC had stopped working. Technical was quick to discover and helped me easy solve a blown fuse.
After some false starts my problem was solved.
That's all I have to say.
Everyone was helpful and courteous.
Agreed to refund money
Cannot talk to anyone just online back and forth with no help.
Hello Richard,
I hope you've been able to log into your Amazon account and find your original order. You should be able to return it from there. Your membership fee has been refunded, and I have confirmed that your membership has been deactivated. If you require further assistance, please don't hesitate to contact me.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
He gave me good advice regarding how to handle evicting a tenant. Which has eased my anxiety!
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28