Overview
JustAnswer has a rating of 4.3 stars from 9,564 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Helped me dx a complicated Honda outboard engine problem.
Big help! Needed a quick solution to an HVAC unit..
Worthless. Took forever and skirted my actual question.
I was not happy with outcome if query. I did not realise that the fee was ongoing. Please cancel
Hello Pam,
I hope you were able to get your question answered. I have confirmed that your membership has been deactivated. If you require further assistance, please don't hesitate to contact me.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
The attorney I worked with was quick to respond, compassionate, kind, and knowledgeable.
Excellent help from the attorney very quick response
I always have a good experience!
Thank you so much
Don't sign up. It's not only $5...they will charge an additional $30
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
I said no thank you and received no response back...so I ended the call
Hello Richard,
Thank you for reaching out & we're sorry for the confusion.
I wanted to clarify that while we do offer an additional premium service for phone calls, it is entirely optional.
You can continue to chat with your Expert directly on your question page without opting for the phone call service. Your satisfaction and convenience are our top priorities, and we're here to assist you in whichever way suits you best.
If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help ensure you have a positive experience with us.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
He answered my questions and it gave my great comfort
Very satisfied,got a reply very quickly,with the correct way to do the job
Very knowledgeable service agent. Very satisfied. Helpful at all times
The attorney was very nice and helpful and gave me the information I needed
I called about a light out and they answered the question and got the light back on
She found answers about my 1800 bracelet,she found them
I already asked my question and did not get the answer to my question
I use "Just Answer" all the time. It's Great! Never have had any issues with it.
Very helpful, Adam asked right questions and very patient
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send me an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28