Overview
JustAnswer has a rating of 4.3 stars from 9,561 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Would recommend for the depth of objective advice received in response to our complex dispute.
I got an answer immediately, and live chat. Overpriced tho.
Would someone please call me as I have been charged twice on my Visa
For one question Thanks
Otherwise great advice highly recommend.
I got valuable medical (vet) advice in matter of minutes.
Just Answer is a reliable and trust site to assist individuals in meeting their goals.
This company lures you in with an implied $5.00 fee to ask 1 question but does not CLEARLY and FULLY DISCLOSED UP FRONT!
The best, quick, professional, inexpensive bang for your buck!
They were very knowledgeable and solved our issue in under 20 minutes.
Reasonably priced with adequate information; now, I know where my difficulties lie. Thanks.
Very Prompt and Professionally Handled. My Ford dealer was impressed.
All that it promises and More! Actually the only downside is writing this stupid review!
For those of us that can follow instructions from experts in the field, no better way.
Your staff were of great assistance. They provided a quick and positive answer.
My car question was answered in much greater and believable detail than the Toyota dealer.
Answered all my questions in a timely manner, and was very professional. Worth every dime!
Took me right to the spot i had electrical problem
Very bad service and was of no use
Wonder how a company like this exists, got nothing for my money.
Hello Emmanuel,
We want to address your concerns. If you could reach out to us through my contact details, we can locate your account to assist you further.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
Il a fallu que j'argumente mon point pour des frais de 40$ au lieu de 2$ pour avoir un remboursement, que j'ai car j'avais toute fait des imprimés écrans; il a fallu que j'envoie trois courriels pour effectuer les corrections nécessaires sur ma carte de crédit!
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Roland,
I am very sorry for any inconvenience. JustAnswer primarily offers a membership plan when new customers post their questions on the website. I apologize for any frustration this may have caused.
If you send us your email address and additional information we're happy to take a look at your issue and work to address any outstanding concerns!
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-805-5962 ext. 28