JustAnswerReviews 15,572

Ms. Ijaz was professional and thorough. She made sure she understood our question accurately, and she researched the issue in depth before responding clearly and in detail. She was open to clarification questions and responded to them equally well. We were impressed and silk be eternally grateful for her assistance.

I needed confirmation on some key areas in a contract I needed to sign that day. The service was quick and the lawyer matched to me was perfect. He gave clear advice directly referenced back to the associated legislation which enabled me to move forward with clarity.

I had a problem with my Van. And I didn't know how to fix it. So looking on line I discovered Just Answer. Did the chat and I got my answer fast and method to fix my problem.

Professional Advice was provided timely that was based on specific calculations as to the weight and age of my dog vs the quantity of poisonous macadamia nuts he ate and what actions to take helped us get through this episode.

I was referred to Just Answer through an attorney referral site. I had already spent thousands, without getting answers. I was so disappointed and depressed. Mr. Legal Eagle was able to summarize my Legal problems and help me get on the path to relief.
He was better than I ever thought possible.

I was very frustrated when I lost Excel/Word/PowerPoint. Tried downing Office 365 but kept running into roadblocks. I contacted Best Buy to make an appointment, and they help me right away. They took down my information and put me in touch with a gentleman who was very knowledgeable and helped me get the field back. I WOULD refer them if you need help

I needed to find out what my rights are regarding my separated wife doing a forbearance on our marital property without my knowledge or consent in MD. Seth was incredibly helpful!

The tech did various researches in order to find the proof of my membership. At the NT suggested something that I could do to finish the research I did that and it worked and I wrote him back and thanked him and then he thanked me back. Good follow up.

I had a lot of complex issues which were difficult to fix but Kevin Apana-Korley persevered until we finally fixed the issues. He was very polite and patient at all times.

Quick, friendly customer service response. The vet gave solid, practical advice that I could put in place immediately to save my 3 chicks. Seemed genuinely concerned and thoughtful. No hype. Just expert advice, documented for reference so I could look back at it as needed.

A screen warning message appeared requesting me to click on an option. I couldn't get my response to work. Sony put me through to JustAnswer although I don't think that I got a message letting me know that. I initially thought it was Sony itself directly handling it. My instructions were easy to follow (well it was hard to reach the power cord and hold the on/off switch because the plug was a little inconvenient to reach. I didn't need all of the instructions and that became slightly confusing. But, after only a couple of the steps laid out, the message on my tv screen was gone; the sound came back on and the picture seems better than ever. I don't know if that last item is real, but it looks VERY good. The whole process was interesting and effective.

William was a big help, and answered my question. My subscription had expired and I wondered if my 100+ song playlist would be available if I resubscribed. He said it was very doubtful.

While traveling abroad, I couldn't access phone and text and internet. I was guided through all the steps very clearly and within moments my problem was solved!

I received helpful comments from one of your experienced lawyers after an unwise decision on my part to pay a company I had not dealt with before. It was only after I had done this that Norton alerted me to the fact that the company concerned was probably fraudulent. I no longer wished to deal with them. Also, after considerable thought, I decided that I needed to terminate my online agreement with "Just Answer" to make a monthly payment to cover any crisis in the future. Unfortunately, I did not realise that I was not making ends meet - due to my own carelessness financially - and could not afford to continue with your help. This, in no way, is due to any fault with "Just Answer", so I apologise for my actions.

It's cool that you have people out there that help people when they need it with advice to troubleshooting issues. I highly recommend Just Answer to anyone needing assistance with a problem.

Some good products at great prices. Some products inferior from stores they use also, e.g., printing on t-shirts colors different. Some products very good. They don't give receipts. Having very difficult time getting them Poor customer service.

I liked that the doctor was able to elaborate when giving me answers to my questions. That helped so that, in the moment, I could think of new questions.And include them in my chat versus later on, thinking about them and coming back. Not that I can't come back to ask my new questions, but makes me feel the chat was productive

Tried for about an hour or so, but solution not found. I had to stop, due to no more time. Will resume tomorrow most likely, and would still use same tech.

Annamarie6236 was wondering and very patient. I was finally able to get to an ATT Rep by her recommendation, turns out the account restoration process was blocked by VPN on my phone. Also I got some good ideas from Bernie as well.