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JustAnswer

Overview

JustAnswer has a rating of 4.3 stars from 9,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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New York
1 review
0 helpful votes
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Patient and caring!
April 12, 2025

Experience was amazing! Steve was thorough, patient and understanding. I felt well taken care of. Very helpful!

Date of experience: April 1, 2025
GB
1 review
0 helpful votes
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Questions about my car A/c
May 3, 2025

Quick and responsive gent who chatted on line with me. I told him about the problem and he suggested the cost of a fix.

Date of experience: April 23, 2025
California
1 review
0 helpful votes
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Very resourceful
April 12, 2025

I received a detailed explanation of multiple options and directions to take my case.
All my questions were answered quickly and in great detail.

Date of experience: April 2, 2025
New York
1 review
0 helpful votes
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Satisfied customer
March 6, 2025

I have several drawings, very similar, and found they're all priced the same. So basically I already haves thousands of dollars worth of art.

Date of experience: February 24, 2025
Louisiana
1 review
0 helpful votes
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Paul explained everything in detail and told me what would likely happen. He really helped me calm down and not give into my panic.

Date of experience: February 28, 2025
Colorado
1 review
0 helpful votes
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Immediate Concerns
March 20, 2025

I needed some answers quickly due to my local vets being very busy. It was nice to have professional answers in a timely manner.

Date of experience: March 10, 2025
Missouri
1 review
0 helpful votes
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Very helpful ND KIND
April 8, 2025

Told me what i needed to do and very patient - and by the way I found my card as we discussed would probably happen!

Date of experience: March 27, 2025
Tennessee
1 review
0 helpful votes
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Check tracking
May 13, 2025

This website let me know that my order was a scam. It wasn't an expensive purchase, but I'm still out $100. Not this sites fault.

Date of experience: May 3, 2025
Alabama
1 review
0 helpful votes
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I had a great experience. The Dr was so kind and friendly. And very helpful with helping me take care of my kitten Augie.

Date of experience: February 15, 2025
Ohio
1 review
0 helpful votes
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It was a great experience
March 14, 2025

Was a great experience livvy is the best she answered all my q questions plus more and taught me how to spot a scam

Date of experience: March 4, 2025
Washington
1 review
0 helpful votes
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Quick, easy to understand -and helpful
February 11, 2025

I had a real estate law question, the lawyer told me the likely scenarios I'd face in a few words and it solved my problem

Date of experience: February 1, 2025
Pennsylvania
1 review
0 helpful votes
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Exactly what I needed
April 15, 2025

My doc was vomiting and I wasn't sure what to do. The vet was amazing. He stayed up all night messaging with me.

Date of experience: April 5, 2025
Texas
1 review
0 helpful votes
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Long distance expert gets driver home safe!
March 15, 2025

Lost communications with my VNL73
0. The tech knew exactly where to check. He knows his craft amd has resources to share.

Date of experience: March 5, 2025
New Jersey
1 review
0 helpful votes
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Social Security
April 6, 2025

Called Social Security, was transferrred to Just Answer, got the necessary forms by web with instructions and my problem was solved. Amazing

Date of experience: March 25, 2025
California
1 review
0 helpful votes
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Fee
February 28, 2025

When I contacted by JustAnswer, I was texted that I needed to pay a $5 refundable fee to speak with the technician. After submitting my card information, I was notified that I has been charged $28! The fee was not correct. Will there be a refund?

Date of experience: February 18, 2025
Oregon
1 review
0 helpful votes
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Sick Cat
March 26, 2025

Dr Mike was great. He gave me alot if useful information. I was able to find a website and order antibiotics for my cat. It set my mind at ease

Date of experience: March 16, 2025
Florida
1 review
0 helpful votes
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Great Suggestions
February 21, 2025

Carolyn offered great suggestions, several techniques to manage my Koda's aggression. I'm only on day 2 but so far it's working great!

Date of experience: February 10, 2025
Maryland
1 review
0 helpful votes
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Competent response
March 11, 2025

Dr Emmenoff gave me great guidance regarding my cat and his issues. I will make an appointment with his regular veterinarian.

Date of experience: March 1, 2025
New York
1 review
0 helpful votes
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Saved us a trip to the emergency
February 19, 2025

Our dog got into out Marijuana stems. We were so worried about her as she was acting weird. Induced vomiting and she was fine.

Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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Diarrhea
May 3, 2025

The doctor told me exactly what to do and I thank you very much for that. Settled my mind so I could sleep in so good my baby boy.

Date of experience: April 23, 2025