JustAnswer has a rating of 4.3 stars from 9,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Experience was amazing! Steve was thorough, patient and understanding. I felt well taken care of. Very helpful!
Quick and responsive gent who chatted on line with me. I told him about the problem and he suggested the cost of a fix.
I received a detailed explanation of multiple options and directions to take my case.
All my questions were answered quickly and in great detail.
I have several drawings, very similar, and found they're all priced the same. So basically I already haves thousands of dollars worth of art.
I needed some answers quickly due to my local vets being very busy. It was nice to have professional answers in a timely manner.
Told me what i needed to do and very patient - and by the way I found my card as we discussed would probably happen!
This website let me know that my order was a scam. It wasn't an expensive purchase, but I'm still out $100. Not this sites fault.
I had a great experience. The Dr was so kind and friendly. And very helpful with helping me take care of my kitten Augie.
Was a great experience livvy is the best she answered all my q questions plus more and taught me how to spot a scam
I had a real estate law question, the lawyer told me the likely scenarios I'd face in a few words and it solved my problem
My doc was vomiting and I wasn't sure what to do. The vet was amazing. He stayed up all night messaging with me.
Lost communications with my VNL73
0. The tech knew exactly where to check. He knows his craft amd has resources to share.
Called Social Security, was transferrred to Just Answer, got the necessary forms by web with instructions and my problem was solved. Amazing
When I contacted by JustAnswer, I was texted that I needed to pay a $5 refundable fee to speak with the technician. After submitting my card information, I was notified that I has been charged $28! The fee was not correct. Will there be a refund?
Dr Mike was great. He gave me alot if useful information. I was able to find a website and order antibiotics for my cat. It set my mind at ease
Carolyn offered great suggestions, several techniques to manage my Koda's aggression. I'm only on day 2 but so far it's working great!
Dr Emmenoff gave me great guidance regarding my cat and his issues. I will make an appointment with his regular veterinarian.
Our dog got into out Marijuana stems. We were so worried about her as she was acting weird. Induced vomiting and she was fine.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care