JustAnswer has a rating of 4.3 stars from 9,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Dr Mike was great. He gave me alot if useful information. I was able to find a website and order antibiotics for my cat. It set my mind at ease
Carolyn offered great suggestions, several techniques to manage my Koda's aggression. I'm only on day 2 but so far it's working great!
Dr Emmenoff gave me great guidance regarding my cat and his issues. I will make an appointment with his regular veterinarian.
Our dog got into out Marijuana stems. We were so worried about her as she was acting weird. Induced vomiting and she was fine.
I tried to cancel and get a refund. I was not made aware of the charge. Chat cut me off in seconds and repeated what I already talked about.
Josh sorted this out and sent me a couple of dowloads which were very helpful, problem solved and thank you.
You did really good but I still can't record myself on there and I don't know how to delete the camera and put a new one on I'm still trying I really want to be able to record myself on there
The advice & recommendations I received from the legal expert was very informative. He listened to my situation and was very receptive to my questions. He gave clear and thorough information. I'm also really happy that I received a timely return call especially since it was a Sunday afternoon. My only regret is that I didn't register for an account prior to speaking to a lawyer. Mind you it is a membership and you have to pay the initial $5 fee and a fee of $46 the month prior to getting any advice. You have to cancel within 30 days so you are not the next monthly fee. You can pay by debit, ApplePay or PayPal. I paid using ApplePay as I have to approve of the transaction. It was good to have some informative & timely advice. FYI, make sure that you don't have phone blocking on or enabled for unknown numbers like did. Turn off and call gets right through. Good luck to you!
I spoke with mechanic within ten minutes after registering with JustAnswer.
Mechanic notified me that the latch on the hatchback was broken and should be taken to a mechanic for repair.
I was already going to do this anyway.
My dog developed a rash (possibly from road ice or?). Being Sunday, hard to get him into a vet without paying a fortune so got great advise from Dr. Emily. Will see how he does overnight but the rash seems to have calmed from bathing and a soothing spray.
My Australian Shepard ate some raisins and the vet helped med determine how much and that we needed to induce vomiting. We did and my pups if doing great.
Ragini went thru every step to get my iMac updated and with improved workability. Very concise, helpful and human!
From the information I received from the experts regarding the issue I was having with my cassette tape deck I was able to make it decision on what I needed to do.
Had an issue with sputtering start after fueling up. Pete answered all my questions with confidence and excellent knowledge.
The person who helped me was extremely patient and helpful and now I have my music again!
I thought I followed the instructions to the letter which were that of Libre 14 day, but I learn the back of the phone should be free of protective covering.
My puppy killed a bee and I was scared she would have an allergic reaction. Vet helped ease my mind and gave great advice!
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Hello Alexander,
We recognize how challenging this situation may have been and hope our team has already assisted in resolving it. If you still need support, please don’t hesitate to reach out—we’re here to help.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-808-0645