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JustAnswer

Overview

JustAnswer has a rating of 4.2 stars from 9,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.

This company responds to reviews on average within 1 day
+384
How would you rate JustAnswer?
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New Jersey
1 review
0 helpful votes
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The Best
March 24, 2025

It took less than five minutes and my microwave was fixed. Dino Wawa professional, courteous and experienced. The Best!

Date of experience: March 14, 2025
Colorado
1 review
0 helpful votes
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I thought I followed the instructions to the letter which were that of Libre 14 day, but I learn the back of the phone should be free of protective covering.

Date of experience: January 16, 2025
Texas
1 review
0 helpful votes
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Helped ease my mind!
February 11, 2025

My puppy killed a bee and I was scared she would have an allergic reaction. Vet helped ease my mind and gave great advice!

Date of experience: February 1, 2025
Australia
1 review
0 helpful votes
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A Waste of Time and Money
May 6, 2025

Very frustrating and not able to resolve the problem. Perhaps not your fault but a total waste of time and money
Regards
Stephen

Date of experience: April 27, 2025
JustAnswer S. JustAnswer Rep
2 weeks ago

Hello Stephen,

I hope we’ve been able to help. Should you require further assistance, please don’t hesitate to get in touch.

Regards,
Vanessa
JustAnswer Customer Care
vanessavc@justanswer.com or 1-800-808-0645

Colorado
1 review
0 helpful votes
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Quick reply, very helpful
February 24, 2025

My dog caught a rabbit and ingested some blood. The Vet was helpful to explain risk if infection was low-but to give her a flea and tick med just in case. Gave me peace of mind in a matter of minutes.

Date of experience: February 14, 2025
Michigan
1 review
0 helpful votes
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He was great
February 27, 2025

I haven't received my $$79.49 on one bill from Popeyes at 5:29 for chicken sandwich on another Bill. She didn't hear me say the chicken sandwich so she had to rang it up separate but I have both of my receipt and I have both of the cancellations to refund me.

Date of experience: February 17, 2025
Iowa
1 review
0 helpful votes
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Excellent and logical response.
March 8, 2025

I had performed some testing before I called. The tech was (spot on) with his diagnosis and part number to repair the oven

Date of experience: February 26, 2025
Florida
1 review
0 helpful votes
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Very informative. Thank you. I am going to follow what I was told and just hope to get some answers from the landlord

Date of experience: March 6, 2025
California
1 review
0 helpful votes
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Great full!
May 13, 2025

Great full for *******@Tony Attorney for patiently answering all my questions as I have no idea how things works in regards of my case. I can't THANK YOU enough Mr Tony KODUS to you again! Blessed you!

Date of experience: May 3, 2025
Alabama
2 reviews
0 helpful votes
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Hygroma
January 25, 2025

I thought my 13 year old dog, Tina, had a serious illness when I saw a growing lump on her elbow. I uploaded a picture and was overjoyed to know it was hygroma. No surgery necessaried. Thanks!

Date of experience: January 13, 2025
New York
1 review
0 helpful votes
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The worst most frustrating experience.
February 1, 2025

We were 5 minutes into the conversation when he was cut off so that I could take a customer service survey about the experience!
He was gone, and worse HE NEVER CALLED BACK.
YOU PEOPLE ARE IDIOTS -

JustAnswer attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 22, 2025
JustAnswer S. JustAnswer Rep
4 months ago

Hello Ian,

We apologize that you had this experience with JustAnswer.

You can go back to your question page by logging into your JustAnswer account and then click the "My Questions" link at the top of the page. Then click on the question you are actively working on and post your comments in the reply box. Anytime an Expert responds to your question, you'll receive an email notification.

Please let us know if we can assist you further.

Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645

New Hampshire
1 review
0 helpful votes
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Desperate
January 11, 2025

I thought I lost my PowerPoint presentation and was unable ti save what I was working on but after much help and brilliant ideas everything works!
Thank you!

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Solar everbright not honest at time of in person disclosures, they lied about the monthly not to increase.

Date of experience: February 12, 2025
New Zealand
1 review
0 helpful votes
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Nikki was great througout and great advice
February 26, 2025

Nikki was very helpful with my issues explained everything very clearly and reccomended the best course of action.

Date of experience: February 16, 2025
Pennsylvania
1 review
0 helpful votes
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Great Service
March 5, 2025

Dr.Wesly addressed my concerns about my dog eating a blood pressure pill. We discussed options. Great service! Thanks!

Date of experience: February 23, 2025
California
1 review
0 helpful votes
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Fixed my problem
January 13, 2025

I was stressed and just needed assistance quickly. I paid way too much but I was so stressed and frustrated that I just needed to get my issue resolved. Jason was great and very helpful.

Date of experience: January 3, 2025
California
1 review
0 helpful votes
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Spidey
April 29, 2025

I was sick with worry because we caught dog eating chocolate After talking to the nice vet, I felt much better and did as he suggested The vet was wonderful. Thanks for having this service

Date of experience: April 20, 2025
New York
1 review
0 helpful votes
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Fixed in a snap
March 4, 2025

He told us what to do and it was fixed in less than a minute. We tried to fix all of 2 days and couldn't.

Date of experience: February 22, 2025
Canada
1 review
0 helpful votes
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So worth it!
March 11, 2025

Josh was patient, kind and very knowledgeable! I shouldn't have fought with it alone for two hours before asking for help! Fast, simple and fixed.

Date of experience: March 1, 2025
France
1 review
0 helpful votes
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Very happy
January 27, 2025

The advice given was excellent. Pine tree bits had blocked the filtres. Apologies for not contactons you Carlier but wifi admit to hôpital fortunately ressouvenir weed.

Date of experience: January 17, 2025