JustAnswer has a rating of 4.2 stars from 9,804 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
I thought I followed the instructions to the letter which were that of Libre 14 day, but I learn the back of the phone should be free of protective covering.
My puppy killed a bee and I was scared she would have an allergic reaction. Vet helped ease my mind and gave great advice!
Very frustrating and not able to resolve the problem. Perhaps not your fault but a total waste of time and money
Regards
Stephen
My dog caught a rabbit and ingested some blood. The Vet was helpful to explain risk if infection was low-but to give her a flea and tick med just in case. Gave me peace of mind in a matter of minutes.
I haven't received my $$79.49 on one bill from Popeyes at 5:29 for chicken sandwich on another Bill. She didn't hear me say the chicken sandwich so she had to rang it up separate but I have both of my receipt and I have both of the cancellations to refund me.
I had performed some testing before I called. The tech was (spot on) with his diagnosis and part number to repair the oven
Great full for *******@Tony Attorney for patiently answering all my questions as I have no idea how things works in regards of my case. I can't THANK YOU enough Mr Tony KODUS to you again! Blessed you!
I thought my 13 year old dog, Tina, had a serious illness when I saw a growing lump on her elbow. I uploaded a picture and was overjoyed to know it was hygroma. No surgery necessaried. Thanks!
We were 5 minutes into the conversation when he was cut off so that I could take a customer service survey about the experience!
He was gone, and worse HE NEVER CALLED BACK.
YOU PEOPLE ARE IDIOTS -
Hello Ian,
We apologize that you had this experience with JustAnswer.
You can go back to your question page by logging into your JustAnswer account and then click the "My Questions" link at the top of the page. Then click on the question you are actively working on and post your comments in the reply box. Anytime an Expert responds to your question, you'll receive an email notification.
Please let us know if we can assist you further.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer.com or 1-800-808-0645
I thought I lost my PowerPoint presentation and was unable ti save what I was working on but after much help and brilliant ideas everything works!
Thank you!
Solar everbright not honest at time of in person disclosures, they lied about the monthly not to increase.
Nikki was very helpful with my issues explained everything very clearly and reccomended the best course of action.
Dr.Wesly addressed my concerns about my dog eating a blood pressure pill. We discussed options. Great service! Thanks!
I was stressed and just needed assistance quickly. I paid way too much but I was so stressed and frustrated that I just needed to get my issue resolved. Jason was great and very helpful.
I was sick with worry because we caught dog eating chocolate After talking to the nice vet, I felt much better and did as he suggested The vet was wonderful. Thanks for having this service
He told us what to do and it was fixed in less than a minute. We tried to fix all of 2 days and couldn't.
Josh was patient, kind and very knowledgeable! I shouldn't have fought with it alone for two hours before asking for help! Fast, simple and fixed.
The advice given was excellent. Pine tree bits had blocked the filtres. Apologies for not contactons you Carlier but wifi admit to hôpital fortunately ressouvenir weed.
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Hello Stephen,
I hope we’ve been able to help. Should you require further assistance, please don’t hesitate to get in touch.
Regards,
Vanessa
JustAnswer Customer Care
vanessavc@justanswer.com or 1-800-808-0645