JustAnswer has a rating of 4.3 stars from 9,806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
The advice given was excellent. Pine tree bits had blocked the filtres. Apologies for not contactons you Carlier but wifi admit to hôpital fortunately ressouvenir weed.
It was going great and then he quit answering my questions. All I needed was do I need to call a repair man, he never answered me
My home was hot...registering 80 on the thermostat while set to 70. My technician diagnosed a clogged drain pipe on the AC, walked me through how to fix it and in less than 5 minutes we had cool air blowing. Awesome!
I've been worried sick about my cat and the vet was kind and gave clear directions on what to do next. Very kind and caring. I'm grateful!
Everything went well, very helpful, and took care of my problem the only thing I didn't care for was the wait time to talk to a representative.
I am having trouble with my espresso machine and the technician gave some ideas on what I can try in order to get the machine working again
Kevin was very helpful. My accountants view was reconciling and mine was not. He walked me through it to solve the problem!
Was supposed to be charged 5$ and that would be returned at the end of inquiry however have 9 charges of $57
My experience was very good. Everyone was extremely helpful in sending me the information that I needed and it was done quickly.
He was very professional and polite.I don't know if my problem was solved. I have to go to Amazon for the answer
Technical issue with local Wi fi outage Which resolved hours later by a technical fix I was not involved in.
Hello Wendy,
Thank you for trying JustAnswer. We apologize for any inconvenience.
We have refunded your payment. You should see the funds in your PayPal account in 3–5 business days.
Please reach out if you need additional assistance.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer. Com 800-808-0645
Our counter surfing fool ate part of a chocolate cake. Cocoa is bad for dogs. Online vet did a quick calculation to determine the amount consumed was not dangerous. Saved us a trip to the emergency vet on a Sunday during a snowstorm!. Valuable service!
Please be patient. I'm always nervous around lawyers. I have a problem with remembering. The lawyer was Very calming. And Very helpful. Thank You
My experience was good and will recommend this to anyone that wants to know about his immigration issues without spending much but get more
The vet gave me a piece of mind when trying to figure out how to help my dog after eating a foreign object. It was a huge relief.
Desperate for a place to live, we purchased an RV and could not figure out how to get it running. Got online and googled "RV mechanic" and found your company. AND WOW, within minutes we had a call from Randall. He was an expert on RV's. AN EXPERT. This guy knew it all. So professional and experienced. He was able to answer all of our questions but there was more. After our conversation and ability to get our RV up and run in, he went a step further and helped us find more resources as we go on this journey with this RV. I'm 100% sure that there wasn't a question that we had that he could not answer. Just answer is literally the only place you should go if you have any questions that need answered
Dr Love and the other experts are awesome. I've been a patient of Dr Love for 15 years as well as the other experts. Always get great service. I appreciate their time and expertise.
Dr. Emily was very professional and addressed my issue quickly while at the same time left me with a feeling that she truly cared about my issue. If this is typical of this service then I'm truly impressed.
Well, I was really relieved that you for me out of the mess that I inadvertently got myself into. I am 81 years old and not too swift on a PC. Thank you so much for your help
Answer: Hello Julie, Please reach out to us from the Help Page at: https://www.justanswer.com/help/contact-us Regards, JustAnswer Support
Answer: Hello Cynthia, Thank you for contacting JustAnswer. We're sorry to hear that you want to turn off your membership feature. In order to cancel your membership, you may do so by logging in to your JustAnswer account. Then, click the Edit link in the Account information panel on the left side of the page. On the Edit Your Membership page, next to Membership Status, you should see ON and OFF buttons for your membership, make sure the OFF button is selected and click Save Settings. Once you have followed the steps above, your membership will be turned off. You will continue to have the benefits of the membership until the end of the billing cycle, at which time your account with switch back to Pay-Per-Question status. If you need any help in doing this, or with any other questions about your account, please reach out to Customer Care at support@justanswer.com or 1-800-509-5721. Regards, Adam - Customer Care Supervisor
Answer: Thank you for reaching out to us, and for your interest in becoming an Expert on the site! If you'd like to apply, please visit the following link to begin the application process: https://era.justanswer.com/ Once your application is submitted, you will receive a follow up E-mail with the next steps in the process. If you need assistance with the process please send an email to expertrecruiting@justanswer.com or expertsupport@justanswer.com. Best regards, Meg at JustAnswer Customer Care MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Franklin, I would be happy to answer your question for you, but I need to be able to look up your JustAnswer account so that I can see what is going on. Please reach out to me privately by sending an email to MegMK@justanswer.com or by calling 1-800-808-0645 ext. 55. Best regards, Meg at JustAnswer Customer Care
Answer: Hello and thank you for your question. All of the Experts in our legal categories are real attorneys and have had their credentials verified. All Experts must pass a rigorous entrance process. This ensures that you get the most knowledgeable, trustworthy help anywhere on the Internet. Additionally, we have an ongoing Quality Assurance program that oversees the Experts. I hope that I have addressed all of your concerns. Feel free to contact me directly if you need further assistance. Best regards, Meg at JustAnswer Customer Care, MegMK@justanswer.com or call 1-800-808-0645 ext. 55
Answer: Hello Bill, thank you for your interest in JustAnswer. Please visit the Home Page of our website and scroll to the bottom, then look for the Careers link under the first column called JustAnswer. Best regards, Meg
Answer: Hello Carolina, We are based in the United States, but the website is available worldwide. Let us know if you need any further assistance. Regards, JustAnswer Customer Care
Answer: Hi Mary, You can cancel form the My Account page if you are logged into your account. If you are having trouble finding the option or navigating the site. Just give our Customer Care team a call at 1-800-509-5721 or send us a note at support@justanswer.com Regards, JustAnswer Customer Care
Answer: Hello Bob, Thanks for reaching out with this question. Yes, that is correct:) From the comfort of your home you can communicate with verified Experts in about a dozen different fields, 24 hours a day. If you're on the go, you can also use the mobile application to post a question and you'll typically receive a response within minutes. All for one low monthly fee. Please feel free to visit the site at www.justanswer.com and check out our $5.00 free trial. We look forward to hearing from you. Regards, JustAnswer Customer Care
Hello Shirley,
I trust we’ve been helpful to you. Should you have any additional questions or require clarification, feel free to reach out and we’ll be happy to assist.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645