Overview
JustAnswer has a rating of 4.3 stars from 9,806 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
Well, I was really relieved that you for me out of the mess that I inadvertently got myself into. I am 81 years old and not too swift on a PC. Thank you so much for your help
It's so sad that today with all the technology like proof of current bloodworm and health records you cant get pain relief by competent doctors because we're are treated like drug Dealers looking for relief. Comon sense is gone so sad
My lawyer, Laurent answered all my concerns, explained everything in terms I could understand and may me less worried about the situation.
It was a sextortion question about a situation I was recently in he helped me understand and feel at ease with his legal knowledge
Three times the phone rang, keeping me online but no human contact. The technician came on the phone, and I was unable to understand his english.
Hello,
Your satisfaction is important to us, and we hope our team has successfully resolved the issue. If not, please reach out—we’re more than happy to assist you.
Best,
Julie, JustAnswer Customer Care
julieww@justanswer.com or 800-808-0645
Attorney Guru provided insight as a former law enforcement officer and criminal attorney was invaluable.
My dog had a growth on his eye, and I didn't know if it was something I needed to take him in for or something I could take care of at home, the doctor gave me great advice for at home care, things I never would've thought of. My 10-year-old yellow lab truly appreciate did not having to leave home!
Vet was able to address all of my concerns and gave advice that worked so well. Vet was very respectful and kind! Will be using again!
I never got a call, so I've not really had an experience. I ended up fixing the problem, which I didn't know I could do, myself.
Hello Francine,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer. Com or 800-808-0645
Good so far. We'll know more when I get the part suggested. Service was fast. The guy I talked to was an actual person not AI.
Good experience with the tech he was knowledgeable and communicated very clearly and straight forward
Err, F1, EO message keeps coming on & the oven is not working...It is the control panel that's the issue...The landlord has to get it fixed
Very unhappy with Albertsons they never deliver my order it never came when it was to be deliver.l waited all night for it never came and I paid for it.now what?
Hello Toni,
We understand this situation might have been difficult and hope it’s already been addressed by our team. If you’re still in need of assistance, please let us know so we can help resolve it promptly.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-808-0645
Appreciate in information, however took a very long time. Will see the amount of time with the other values I request.
I was so concerned about my baby and the Vet eased my anxiety and gave me some useful information Thank you
Took my dollar and got nothing speak english not happy with e bay at all take your money and get nothing
Hello Phillip,
Your satisfaction is our top priority. I hope we’ve been able to resolve your concerns. If there’s anything else you need, I’m here to help.
Regards,
Vanessa
JustAnswer Customer Care
VanessaVC@justanswer. Com or 1-800-808-0645
Mason was the best technician I've worked with on just answer. He provided me professional diagnoses advice and techniques that actually helped find and fix the problem.
I needed legal advice on a claim for a benefits claim. The barrister was very clear and helpful in his reo
The call back was quick and very informative! The info help make our decision on what to do with our dogs.
The person I spoke with seemed to enjoy helping me with finding the right place for detailing my car. Thank you!
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Denis,
We understand how frustrating this experience must have been, and we truly hope our team has been able to assist you in resolving the matter. If you haven’t yet received support, please don’t hesitate to get in touch with us—we’re here to help.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or 800-808-0645