JustAnswerReviews 11,944

My conversation was very helpful, and Dr Altman was quite personable. Thank you!

Dave knew his stuff and told me exactly what I needed to. It was so helpful.

The expert was easy to work with, patient, and competent. My problem was fixed in just a few minutes and has been working ever since.

I had difficulty signing on and understanding how app works. (I'm over 70 and may be part of the problem. Computers were just coming in when I was in college)
The technician asigned to my problem was very knowledgeable, addressed it quickly, and very clearly.
Holdup to complete the repair is on "my end."

My issue was not easy to fix but the consumer service gentleman was excellent, he tried many ways and gave me good advice.

Great place

I startedbin the chat, the representative was very professional and a Licensed Vet contacted me within minutes. They even asked my fur baby's name to refer to her! His suggestions were very helpful and he was very professional himself. I am very happy with the service. Please keep in mind there is a fee. I would recommend.

We live in Hunterdon County NJ and on 5/23/2024 we had a strange 30 minute violent storm that knocked out power lines throughout the area. My daughter has a Honda EM4000SX generator that had been sitting for the past 4 years just waiting for this moment to save the day! Unfortunately, it was sitting with a tank full of gas gumming the carburetor. We got it started but gasoline began to spurt out of the vent tube.

I did an exhaustive search on my iPhone for an answer as to how to correct the problem. I stumbled on JustAnswer. It seemed to good to be true to get a professional diagnosis and solution to my problem for $5. With a healthy dose of skepticism, out of desperation, I gave it a shot. Minutes later I got a call from a friendly, super knowledgeable tech, who knew immediately what was causing my issue, "The carburetor was flooding because of the ethanol in the gasoline that causes the needle and float to stick when left for extended periods on not being used. The excess gasoline was pouring down the vent tube." He recommended cleaning it with non-chlorinated brake cleaner (NOT carb cleaner). I found some in my son-in-law's basement and it was easier than I thought to open the carb and clean it. One tug on the pull-start and my daughter had power!.

Lucky for her, as the power remained out in our area for 2 days. I got to store all of my frozen meat in her freezer, so it was great for me too. I HIGHLY recommend this service, and I feel safer just knowing it is a phone call away the next time I get in a jam!

(I wrote and sent a note in one of these forms such as this== I asked how much I owed. I also said I could not afford the monthly service because I am an almost 87 year old woman and on a strict budget. Katharine (katie fields

James was so helpful and explaining what our next steps would be to see why the engine light came on
Very knowledgeable!

Simple and easy, be patient and you'll get the service you need without having to schedule appointments and wait even longer.

I needed advice on renting a car to go to Mexico. I received it I will be using Alamo.

It took a while but I finally got an answer, I will use them again next time.

The person was very helpful and thoughtful. Enjoyed the help given.

I managed to open a new Email because of your help thank you so much.

They were very respectable. Only thing I didn't like is I was charged 45 dollars for support of Justin sw. They said a dollar. I didn't give permission for them to take the 45 out.

Dustin obviously is up on the tech. Side of things, and his answer was basically a confirmation of what I had expected.My GPS unit was at least 25 years old, and well beyond the useful stage.It is great to have a site where people like myself can ask questions that may not be easy to answer. Well done, Dustin... thank you. Don King

All my questions were answered satisfactorily. Because of the guidance I received, I was able to represent myself in court confidently. Thank you.