• Judith March

Judith March

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Overview

Judith March has a rating of 1.24 stars from 29 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Judith March most frequently mention customer service problems. Judith March ranks 1955th among Women's Clothing sites.

  • Service
    19
  • Value
    20
  • Shipping
    20
  • Returns
    16
  • Quality
    18
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
9
3
See all photos
How would you rate Judith March?
Top Positive Review

“Happy Customer”

Kelley S.
2/5/23

I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.

Top Critical Review

“DO NOT ORDER FROM THIS COMPANY”

Allison S.
12/10/22

Do no order from this place. It takes forever to receive your merchandise and they will not communicate with you at all! It says it takes up to 3 weeks for a custom order…everything is custom even if you didn't customize it or click the custom button. Still have yet to receive my items. Would not give them any stars but can't post without at least one star.

Reviews (29)

Rating

Timeframe

Other

Thumbnail of user allisons574
1 review
0 helpful votes
December 10th, 2022
Verified purchase

Do no order from this place. It takes forever to receive your merchandise and they will not communicate with you at all! It says it takes up to 3 weeks for a custom order…everything is custom even if you didn't customize it or click the custom button. Still have yet to receive my items. Would not give them any stars but can't post without at least one star.

Tip for consumers:
DO NOT ORDER

Products used:
Haven’t received it

Shipping
Thumbnail of user emilym1892
1 review
1 helpful vote
February 27th, 2023

I ordered several items from Judith March for Christmas and had received some also as gifts. My sweater and shorts had patches that I assumed were glued and sewed on. After one washing on delicate the patches fell off and I discovered they were only lightly glued on. Also all of my items were late getting to me and didn't make it in time for Christmas. I am beyond disappointed in this company. Although their items are cute they fall apart as soon as you get them and are not worth the cost they charge at all. I will never order from Judith March again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mirandas239
1 review
0 helpful votes
November 2nd, 2023

I placed a very large, very expensive order from this company. The clothes are cute but way over priced.

I purchased several medium skirts and all of them fit perfectly, except one. It's HUGE. So I am pretty sure that I was sent a large. I tried contacting customer service both via email and on Instagram several times, and NO ONE has responded to my many messages. So I guess I am stuck with an $80+ skirt that doesn't fit.

I can't talk about the quality yet, though I am very nervous to wash these items, they seem like they will fall apart. I think I may take them to the dry cleaners, so be aware that not just buying these clothes will cost you but so will owning them.

So, I really can not recommend this company to anyone.

Products used:
Skirts, sweaters, crop tops and pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelleys181
1 review
0 helpful votes
February 5th, 2023

I ordered three "hockey mom" sweatshirts in black. It did take longer than expected to receive but only because they were out of the black sweatshirt. I received multiple personal text messages on how they could help and if they could change the color to receive our order faster. Once they received the black sweatshirt we had our order within a week. Let me tell you it was worth the wait. Quality is amazing and they're SO cute. Judith March is the reason to shop SMALL. Quality and customer service was unmatched.

Products used:
Black hockey mom sweatshirt

Thumbnail of user brittanyg495
1 review
2 helpful votes
January 30th, 2023

I was pleased with my experience with Judith March they really have the best customer service however I got the sweatshirt with the black Friday half off sale it was still $65 it was my daughters gift from Santa she's only worn it once because of the patches are already coming off very bad! I'm really disappointed in the quality of that I don't even like her wearing it because I don't want the patches to come off even more

Tip for consumers:
Also on top of it shipping was $15

Service
Value
Shipping
Quality
Thumbnail of user shellyt95
2 reviews
0 helpful votes
December 3rd, 2022
Verified purchase

Beware! It take FOREVER to get your order and the sizing is not right! What they have on the website is not for the different styles of shirts, the way it looks on the models isn't always accurate! I ordered a sweatshirt that's normal length on a model who they say is 5'8". I'm 5'6" and it's literally a crop top! I will never wear it. Online it says the length is 27". It's 20"! I like the tshirt I got and eventually got it handled. Still took a long time to get the order!

Tip for consumers:
Expect over a month to get your order. Customer service won’t answer you. The quality is good but the sizing is way off.

Products used:
Bought 3 sweaters and a tshirt. Only thing that fits is the tshirt. One of the sweatshirts fits okay. It’s short for my liking but will be okay with jeans

Service
Value
Quality
Thumbnail of user sabd2
1 review
2 helpful votes
January 10th, 2023

Don't order these overpriced items from this incredibly rude company. It took 6 weeks to receive my order (ordered for Christmas) and when I reached out for an update (3 different times) I was ignored every single time.

Now I have:
Overpaid
Didn't have my Christmas gifts in time
And am in a bad mood over bad customer service lol

Shop on Etsy instead!

Service
Value
Shipping
Returns
Quality
Thumbnail of user christinab1312
1 review
3 helpful votes
January 13th, 2023

I ordered an item and it came damaged. I tried reaching out to their customer service team 3 times to assist in sending me a new product and I received no response. I tried reaching out to them via Instagram and received unhelpful/strange responses as if the responses were coming from a 10 year old. I would NOT recommend shopping with Judith March. I should have read the reviews before I spent money on their products.

Service
Value
Shipping
Returns
Quality
Thumbnail of user se190
1 review
0 helpful votes
December 8th, 2023

I bought a Halloween pullover in 2022 and it was so great! This year, I ordered a Christmas nutcracker pullover and the quality is so horrible now. They advertise it as their "new lightweight" pullovers, but really it's just cheaper material. So disappointed. Should have read these reviews first.

Value
Shipping
Quality
Thumbnail of user jenniferp1879
1 review
2 helpful votes
December 15th, 2021
Verified purchase

I have been emailing, calling and texting. Nobody responds, the voicemail is always full. I've asked for a refund multiple times and they fail to acknowledge it. Totally a scam company. I've escalated it thru PayPal. Avoid this company at all costs!

Thumbnail of user bethanyy18
1 review
1 helpful vote
November 25th, 2022
Verified purchase

Unfortunately I did not google reviews when I decided to make a significant purchase from this company. Most pullovers are 2 sizes too big. I recieved an incorrect item I did not order. I recieved a duplicate item & a few items which just didnt fit. I wrote the company, sent email, messages on instagram & their text #, & recieved zero response. Then when I looked up their return policy... well lets just say they basically make so many rules, you will next to never qualify for a return. If it has patches on it (not even customized) or you use any discount code (welcome or otherwise) you are stuck with your items. I literally ordered like 20 items over $2k & am now stuck with the majority which are not true to size. Most oversized & a few too small. Their sizing is not consistent! I feel sorry for all the people getting caught in the 50% black friday sale & hope they get what they ordered & size correct. The fact you cant exchange even, for correct sizes, I will NEVER buy from this company again. They dont care about getting return customers nor their reputation clearly, only making the initial sale.

Tip for consumers:
DO NOT BUY MORE THAN 1 ITEM TO ENSURE SIZE IS CORRECT BUT NOT ALL ARE SAME SO MAYBE CONSIDERING NOT BUYING AT ALL

Products used:
see photo of order

Service
Value
Shipping
Returns
Quality
Thumbnail of user marcyb72
1 review
0 helpful votes
December 3rd, 2022
Verified purchase

Fed-up w/Judith March I placed my order in October w/express shipping called multiple times in November finally got some of my order November 12th the remaining order is on hold waiting for letters? I called vm box is full and when I finally get thru they tell me the same thing waiting on letters? DO NOT order from this place I will never order again

Tip for consumers:
Do not order from Judith March you will never get your full order and they will never issue a refund

Products used:
I haven’t received all my order from October they keep telling me they r out of letters…. I am still owed 2 items

Thumbnail of user lindam5009
1 review
0 helpful votes
December 16th, 2022
Verified purchase

Ordered a christmas gift on 12-4. Two weeks later I haven't gotten a shipping notice and their customer service won't respond via email or messenger. Dozens of people have posted on their facebook page about orders that are more than a month old and still haven't shipped.

Thumbnail of user shannons1492
1 review
0 helpful votes
September 20th, 2023

I have reached out to their customer service email three times and it has been over a week and nobody has gotten back to me regarding a $160 top I purchased that is WAY too big! I want to return the top but on their website it doesn't give any return information! They have terrible customer service and for their prices to be outrageously expensive they should get back to their customers! Will NEVER buy from them again!

Tip for consumers:
Horrible company and terrible customer service

Products used:
Sparkly trick or treat shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user kelliebowling
1 review
1 helpful vote
December 21st, 2023

Ordered on 11/24. Items didn't arrive until 12/20. The "patch" on the sweater is only half attached. I guess that was the real discount. Can't return for refund - can only exchange or get store credit. Why would I ever want to do business with this merchant again? I ordered a birthday girl shirt and it took so long we missed her birthday. Also ordered the Santa Lounge set (the one with the green sweater and shorts with stars and the santa appliques). The Santa is barely hanging on to the sweater top. Ordered for a cruise that we just got back from on 12/18. The Shipping label was "printed" on 12/4, so I had hopes it would get here in time, but no luck. The clothing quality that they're putting the letters and patches on isn't great considering the price they're charging for these items.

Tip for consumers:
Just don't shop there - the shipping delays are ridiculous and then you're left so disappointed when (if) they actually do arrive.

Products used:
Sweater, shirt and shorts are what I ordered.

Value
Shipping
Returns
Quality
Thumbnail of user lmkrux
1 review
0 helpful votes
December 29th, 2023

Shipping is the worst along with customer service. I don't understand how they are allowed to still be in business. Buyer beware. Cute clothes quality is not good for what you pay and don't be in any rush to wear something. Will never purchase again from here!

Tip for consumers:
Buyer beware no customer service the worst at shipping the worst at customer service Quality is cheap compared to what you pay.! Very sad because the clothes on the site are very cute Won’t purchase from here again!!!!

Products used:
Tops

Service
Value
Shipping
Returns
Quality
Thumbnail of user lb818
1 review
1 helpful vote
September 22nd, 2022

I ordered a baseball hat over a month ago. I have emailed a hand full of times. They finally responded saying that they had been busy and the hat was in production. Then after still a couple of weeks, they emailed me and said they didn't have the product to even finish the hat, after they had responded and said they were just busy in production. Now that I have asked for a refund NOTHING. I will not be ordering or telling anyone anything good about this company.

Products used:
None never received it

Service
Value
Returns
Thumbnail of user ka204
1 review
3 helpful votes
April 25th, 2022

Bought a sweatshirt with hotfix lightning bolt that fell off 2nd time worn and the varsity style letters are peeling. It has not been washed yet, just shotty workmanship and their prices are much too high for this junk!

Tip for consumers:
Overpriced clothing that isn’t well crafted

Products used:
Sweatshirt

Service
Value
Shipping
Thumbnail of user ginab722
1 review
0 helpful votes
May 30th, 2023

Purchase a top from them last week. It had the fringe on it. It had a large flag on front. Looks like it was pressed on. Super HEAVY! Pulled the top down and because it was one size fits all, it was very hard to keep the neck up. AWFUL. One and done purchase with this company. Most wasted $200 I've ever spent.

Tip for consumers:
It was packaged beautifully and I loved that, but the tshirt itself is not worth $160. I paid $60 for 2 day shipping and it took 5 days. Not happy with the product. Quality is bad. The patch on the front is too heavy.

Products used:
Fringe tshirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user kendraw118
1 review
1 helpful vote
May 18th, 2022

I ordered a custom large "weekender" type bag for my niece for graduation. I will say the bag arrived in a timely manner considering it is custom. However, the bag does not come with a strap and the listing does not indicate anywhere that straps are sold separately. There are a ton of options for add-ons; you can add tassels, letters, emojis, but a strap is not one. So I ordered a large bag that is not functional whatsoever because it cannot be carried without a strap. And the straps are $24! I messaged customer service and they confirmed the straps are sold separately but failed to respond beyond that. I have heard customer service is awful at Judith March and my experience confirmed that. Will not be a returning customer and will be warning my friends and colleagues.

Thumbnail of user rachaelr151
1 review
0 helpful votes
December 24th, 2022
Verified purchase

I ordered Christmas sweaters that were guaranteed to be here and still aren't. Extremely disappointed and no response from them. Please don't waste your time ordering from them.

Tip for consumers:
Stay away.

Products used:
Still haven’t arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user joydixon
1 review
0 helpful votes
December 13th, 2023

Do not buy anything from here! The company can't seem to get it together to ship anything but certainly takes your money. Customer service is non-responsive.

Tip for consumers:
Do not buy anything from this company

Products used:
I bought 2 sweaters, shipping item is advertised as 7-10 business days but my items never came & their "customer service" never responded

Service
Shipping
Thumbnail of user victoriaa640
1 review
0 helpful votes
December 29th, 2022

I placed an order for an Ash Gray custom shirt with WKU and stars between them letters. Received a baby blue shirt with no stars. I have texted emailed and called everyday for almost a week now and NOTHING. Needless to say this was not a cheap shirt.

Thumbnail of user hopej64
1 review
1 helpful vote
October 31st, 2022

Horrible horrible company. Do not buy from them. Their clothes are WAY too over priced and once you wear them once they have little balls of wear and tear on them. Such cheap stuff for a very expensive price. Will never buy from them again.

Tip for consumers:
Avoid them

Products used:
Sweat shirt

Service
Value
Shipping
Returns
Quality
Thumbnail of user rachelb1627
1 review
0 helpful votes
October 18th, 2023

I did get a few cute tops, but I would say they were beyond overpriced. I tried to return another item that was missing an essential part, and they refused to accept the return. Most items are final sale and nearly impossible to return, so I wouldn't recommend risking hundreds of dollars on a purchase! Also took over a month to arrive.

Products used:
Custom top

Service
Value
Shipping
Returns
Quality

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1.2
29 reviews
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