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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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5,974 reviews

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Ernesto M.
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All good, free delivery is slow
November 24, 2018

All good, free delivery is slow

Date of experience: November 24, 2018
Sofia M.
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Always happy to purchase from you!
November 24, 2018

Always happy to purchase from you! Love the discounts and tax free.

Date of experience: November 24, 2018
Cassandra N.
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Great customer service!
November 24, 2018

Great customer service! Will definitely be shopping here again for future jewelry purchases.

Date of experience: November 24, 2018
Stacey M.
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I bought this watch for my son who is in the Marines as a gift. When I purchased it they sent me an email stating it was not in stock but will be in, in about 3 weeks. I was fine with that and I received it faster than that. They were very professional on the phone and in email. I am very pleased with the packaging and how secure it was.

Date of experience: November 23, 2018
G V.
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The watch is exactly what I was looking for
November 22, 2018

The watch is exactly what I was looking for. The owner was very attentive and courteous to ensure that we did not overpay for expedited shipping and handled the order fast!

Date of experience: November 22, 2018
Cecelia R.
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Excellent customer service; beautiful ring
November 22, 2018

Excellent customer service; beautiful ring

Date of experience: November 22, 2018
JC B.
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The mobile site was glitchy
November 21, 2018

The mobile site was glitchy. I had trouble with the search functions and the menu on the left side was difficult to use.

Date of experience: November 21, 2018
Rolanda P.
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Always a very professional company, had to contact them in past about questions on product. Easy to navigate website and nice choices!

Date of experience: November 21, 2018
Shelia L.
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Great buying experience!
November 21, 2018

Great buying experience!

Date of experience: November 21, 2018
Mark P.
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Always good with fair prices
November 20, 2018

Always good with fair prices

Date of experience: November 20, 2018
DanB S.
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Very helpful, great selection
November 20, 2018

Very helpful, great selection

Date of experience: November 20, 2018
Brenda C.
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Great band!
November 20, 2018

Great band!

Date of experience: November 20, 2018
Amanda F.
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I Ordered a Pen, that so happened to be out of Stock. I received an Email from Cheryl letting me know that the pen was out of stock, but she suggested a couple other options. We chose one we thought we liked and it was here within a week. Over all the Service provided by Cheryl was quick and helpful.

Date of experience: November 19, 2018
Kelly L.
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Incredibly helpful by expiditing order since it had to be special ordered and I was headed out of town. Thanks.

Date of experience: November 19, 2018
Janet K.
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The necklace was sold out everywhere and you found one for me, thanks

Date of experience: November 19, 2018
Timothy P.
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Great ordering experience, follow up and price
November 18, 2018

Great ordering experience, follow up and price. I needed to change the ship to address and they were very helpful in making it happen.

Date of experience: November 18, 2018
Vimari F.
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Very fast delivery, safe.?Awesome ring!
November 17, 2018

Very fast delivery, safe.?Awesome ring!

Date of experience: November 17, 2018
Ralph L.
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Very easy and helpful
November 16, 2018

Very easy and helpful.

Date of experience: November 16, 2018
Lori S.
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The item I ordered was not in stock
November 16, 2018

The item I ordered was not in stock. I received a prompt email indicating this and giving me the option to wait or cancel my order. I received it more quickly than I expected. Well done.

Date of experience: November 16, 2018
GARY W.
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Ease of ordering
November 14, 2018

Ease of ordering

Date of experience: November 14, 2018