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J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
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Feel look I was fooled by the online picture of the product. It was shown for the beads and chain to have more width. I realize the reference photo was not indicative to the actual product.
The product I ordered wasn't in stock when I ordered it but Cheryl Pracker was able to secure the item within days for me as I needed it within a specific timeframe. She was wonderful to deal with. Thank you Cheryl!
Quick service and was kept updated on every stage of order. Great service will be happy to use again
Great price, great customer service. Item was exactly as described and very high quality.
Excellent! Thank you for the discount!
Great Purchase from a great jeweler. Fast, free, safe and secure shipping always a plus.
Great customer services.
My experience was excellent.
Keep up the great work!
I will be shopping with you again!
I really appreciated the fact that you were willing to deliver without a signature,as I am rarely home during the day.As long as you do that for me,you have a customer!
You were the only site to have the Gucci necklace that I was looking for. The price was excellent, the same as the Gucci store would have charged, no upscale. The necklace was package in so many boxes, it could have survived a hurricane. Overall excellent experience from this jeweler, thank you.
Really appreciate the excellent customer service and selection of merchandise!
Excellent customer support. They have done a good job of communicating; one of my items is still backordered. And my overall experience is not rated as highly because one of the items I received was the incorrect item. I am still waiting for that correct item to be shipped. However, the return was handled quickly and smoothly.
The item I ordered was temporarily out of stock. They notified me right away and asked if the new shipping time would work, which it did. Very nice to deal with, and my order arrived securely packaged. I would order from them again.
I tried purchasing this product 5 times and failed, when I try to communicate through mail, i didn't recieve a single response. It was a worst experience as i want this product as soon as possible but not getting any help from your side on how to purchase it.
Overallbgelreat experience
You have beautiful merchandise! Fast shipping too!
Positive experience. I would use it again.
I will definitely shop again! Packaging was secured and nicely wrapped.
Thank You,
Communication with the customer was outstanding
Answer: It was very easy for me -- I emailed, and received a rapid response. Was also able to reach them by phone.
Answer: Totally legit operation! They are a real brick and mortar jewelry store that also offers online purchasing.