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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Kevin L.
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Feel look I was fooled by the online picture of the product. It was shown for the beads and chain to have more width. I realize the reference photo was not indicative to the actual product.

Date of experience: November 13, 2018
Andrea B.
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The product I ordered wasn't in stock when I ordered it but Cheryl Pracker was able to secure the item within days for me as I needed it within a specific timeframe. She was wonderful to deal with. Thank you Cheryl!

Date of experience: November 11, 2018
Simon N.
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Quick service and was kept updated on every stage of order. Great service will be happy to use again

Date of experience: November 11, 2018
Elizabeth H.
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Great price, great customer service
November 10, 2018

Great price, great customer service. Item was exactly as described and very high quality.

Date of experience: November 10, 2018
John H.
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Excellent!
November 10, 2018

Excellent! Thank you for the discount!

Date of experience: November 10, 2018
Guest P.
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Great Purchase from a great jeweler
November 9, 2018

Great Purchase from a great jeweler. Fast, free, safe and secure shipping always a plus.

Date of experience: November 9, 2018
Taelan B.
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Great customer services
November 9, 2018

Great customer services.

Date of experience: November 9, 2018
Victoria M.
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My experience was excellent
November 9, 2018

My experience was excellent.
Keep up the great work!

Date of experience: November 9, 2018
Christine M.
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I will be shopping with you again!
November 9, 2018

I will be shopping with you again!

Date of experience: November 9, 2018
jon s.
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I really appreciated the fact that you were willing to deliver without a signature,as I am rarely home during the day.As long as you do that for me,you have a customer!

Date of experience: November 9, 2018
Erik T.
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You were the only site to have the Gucci necklace that I was looking for. The price was excellent, the same as the Gucci store would have charged, no upscale. The necklace was package in so many boxes, it could have survived a hurricane. Overall excellent experience from this jeweler, thank you.

Date of experience: November 7, 2018
Sue H.
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Really appreciate the excellent customer service and selection of merchandise!

Date of experience: November 5, 2018
Sheila J.
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Excellent customer support
November 4, 2018

Excellent customer support. They have done a good job of communicating; one of my items is still backordered. And my overall experience is not rated as highly because one of the items I received was the incorrect item. I am still waiting for that correct item to be shipped. However, the return was handled quickly and smoothly.

Date of experience: November 4, 2018
Carol A.
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The item I ordered was temporarily out of stock
November 4, 2018

The item I ordered was temporarily out of stock. They notified me right away and asked if the new shipping time would work, which it did. Very nice to deal with, and my order arrived securely packaged. I would order from them again.

Date of experience: November 4, 2018
Taher L.
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I tried purchasing this product 5 times and failed, when I try to communicate through mail, i didn't recieve a single response. It was a worst experience as i want this product as soon as possible but not getting any help from your side on how to purchase it.

Date of experience: November 4, 2018
ANTHONY E.
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Overallbgelreat experience
November 4, 2018

Overallbgelreat experience

Date of experience: November 4, 2018
Gia Y.
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You have beautiful merchandise!
November 3, 2018

You have beautiful merchandise! Fast shipping too!

Date of experience: November 3, 2018
Delia R.
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Positive experience
November 2, 2018

Positive experience. I would use it again.

Date of experience: November 2, 2018
Chastity J.
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I will definitely shop again!
November 2, 2018

I will definitely shop again! Packaging was secured and nicely wrapped.

Thank You,

Date of experience: November 2, 2018
Diana K.
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Communication with the customer was outstanding
October 30, 2018

Communication with the customer was outstanding

Date of experience: October 30, 2018