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J.R. Dunn JewelersReviews 2,541

4.9

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From the business

J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/


jrdunn.com
Lighthouse Point, FL, United States
+9
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J.R. Dunn Jewelers Reviews Summary

J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.

service
12
value
12
shipping
10
returns
5
quality
12

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Fredd E.
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Extremely helpful customer support
December 16, 2018

Extremely helpful customer support. User friendly website.

Date of experience: December 16, 2018
PWard B.
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Pleas see previous comment ~ packaging needs improved to prevent necklace from tangling in shipping.

Date of experience: December 16, 2018
Glenda E.
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Extremely easy and friendly to deal with
December 16, 2018

Extremely easy and friendly to deal with.

Date of experience: December 16, 2018
Raymond G.
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Great communication and service
December 16, 2018

Great communication and service. Thanks.

Date of experience: December 16, 2018
Barbara S.
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Very happy
December 16, 2018

Very happy. I will purchase from JR Dunn int the future.

Date of experience: December 16, 2018
Dan D.
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Was fine
December 15, 2018

Was fine - no issues. But I detest your constant pop up ads

Date of experience: December 15, 2018
Maria E.
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Excellent service!
December 15, 2018

Excellent service!

Date of experience: December 15, 2018
Renato V.
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Satisfied
December 15, 2018

Satisfied

Date of experience: December 15, 2018
Guest T.
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I purchased a watch
December 15, 2018

I purchased a watch. Packing was bent up like it was a use packing.

Date of experience: December 15, 2018
Nancy G.
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No hassle experience and top quality merchandise
December 15, 2018

No hassle experience and top quality merchandise

Date of experience: December 15, 2018
Bridget M.
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Fabulous
December 15, 2018

Fabulous

Date of experience: December 15, 2018
Filomena M.
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I had asked customer service to size my watch for me before it was shipped and they said they took the note down but it was sized when I got it.

Date of experience: December 14, 2018
Derk L.
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I will definitely buy again
December 14, 2018

I will definitely buy again

Date of experience: December 14, 2018
Guest R.
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Loved the products and the communication
December 14, 2018

Loved the products and the communication.

Date of experience: December 14, 2018
Hugh M.
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I can't report on the gift satisfactionnaince it will be opened in early January.

Date of experience: December 14, 2018
Derrek T.
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Excellent service, good response when I called about the visa charge and pending charge, arrived when projected, overall good experience

Date of experience: December 14, 2018
Lea H.
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Very quick responses and order came fast and in good shape. Very pleased and can't wait for my boyfriend to open his watch on christmas

Date of experience: December 14, 2018
Kathi P.
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Great selection, easy ordering and fast shipping!
December 14, 2018

Great selection, easy ordering and fast shipping!

Date of experience: December 14, 2018
Damian G.
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Shopping and order process was great
December 14, 2018

Shopping and order process was great. However, I did have to return strap as it was too small for my wrist. Return was easy and efficient with refund within a few days. Will use JR Dunn again in the future.

Date of experience: December 14, 2018
Teresa B.
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It is always a pleasure doing business with you
December 14, 2018

It is always a pleasure doing business with you.

Date of experience: December 14, 2018