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From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 4th among Engagement Rings sites.
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You have superior customer service - I like having the ability to speak with a real person. Cheryl was extremely easy to work with and she deserves a Holiday bonus.
Broad selection, great chat support, and I got 10% off!
Always easy to get in touch with someone if you have questions or need help.
1
Good experience!
Loyal customer over the past several years. Always happy!
My experience as a consumer was excellent, however, the product I received was not what I expected and was defective.
Wonderful experience...!
Nina provides outstanding customer satisfaction
This ring matched the necklace, earrings and bracelet I already have.
Great
One of your representices sent me an email making sure I ordered the right size! I really appreciated their desire to make sure I got what I needed! Thank you!
Great customer service, always kept me informed
I was looking for a particular watch but didn't have a spec for it so I was going off total memory. The clear pictures and detailed descriptions were so helpful in helping me find the exact watch I was looking for. A bonus was the super fast delivery.
Awesome!
I had a tight time frame to find my wife an anniversary gift. You worked with me very nicely by answering my questions promptly and getting my package to me sooner with no extra charge. Thank you J.R. Dunn!
The selection brought me to the website.
The Amazon payment makes it very secure in my view.
The only drawback in my instance is a delay of just about two weeks on processing the order. It turns out the delay was a normal thing but lack of update or information about the delay caused some concern on my part.
Professional service
Everything related to the ordering process was smooth and effortless. My only complaint was that the watch was not set when I received it. I find the Cazio watches difficult to set. Too many steps!
The quality of the jewelry and ease of ordering.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members