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J.R. Dunn Jewelers Reviews Summary
J.R. Dunn Jewelers has a rating of 4.9 stars from 2,541 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J.R. Dunn Jewelers most frequently mention customer service, fast delivery and roberto coin. J.R. Dunn Jewelers ranks 3rd among Engagement Rings sites.
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Earrings seemed to be made from pressed pieces of thin sheet gold. Very disappointed in the flimsy quality. My previous MB purchase was beautiful, but, I did notice a change in the weight of the gold used. I hope that my favorite designer is not cheapening his brand. JRDunn has excellent customer service and I completely trust the company. Will do business again soon!
Love it. Just what I was looking to find. Small light weight. Wanted to wear it for my Grandson's initial. Will be great with other necklaces.
Fast delivery and amazing customer service will definitely do business with you again. J. R. Dunn Jewelers is the way to shop.
Beautiful bracelet and just what I wanted. Great quality! The transaction/delivery was speedy and flawless as well.
The Roberto coin diamonds by the inch is a subtle but classically beautiful necklace. I love how sparkly the tiny diamonds are and how it sits on my neck. It arrived quickly and well packaged. Would definitely use JR Dunn again to purchase jewelry
I had wanted a Roberto Coin initial necklace, but no store near me had my initial. Luckily, found you on the internet, you had it and were also having a Labor Day sale! Lucky, lucky me!
They are exactly what they say they are. They arrived safe and quickly. The customer service was very good as well.
Lady very rude and unfriendly she acted as if she would rather not have had us in the store. Will not return had better experiences in the past
I was given a hello20 code for my first order. It didn't work. They also had a bling15 code and it didn't work either. The earring I wanted to order were not on the exclusion list either. So disappointed I didn't order the earrings.
I stop by maybe once a year to see if they have new items. When I went in I was greeted and asked if I was looking for anything in particular. I said "no, just browsing" but throughout the entire store, the salesman followed me. Now I wasn't beaming of wealth as I was merely wearing a jogging suit but DAMN did I feel uncomfortable with the guy literally following me across the entire store. I don't like to have someone following me. If I need help I'll ask. I left and probably won't go back. I would rather ASK for help WHEN I need it than be stalked.
As for the products, I will say, they don't have much for men. Men appreciate a nice ring... but they had only a few and the weren't anything special. We make the money and they expect us to spend it on women. Wrong mindset I think. And if you don't have it you cant sell it! They would tell you that men don't buy much... well if you don't have it... you can't sell it! And after you get a reputation for not having much for men, guess what? They don't look for you for potential products! And unless your ready to shell out $1k+ for a watch... there isn't anything there for you.
I usually don't write reviews, but I have no choice.
JR Dunn advertises on south fla Radio's and take pride how they built the company based on great customer service.
I contacted Sales Representative Christina as I had purchased a brand new Rolex Yatchmaster 5 years ago.
Right now there's a promotion 5 years interested FREE, I was looking for a particular BREITLINg (Green Dial) 8,100 MRSP.
Christina advised me it would be 8100 I am like I am returning customer can I get a better price?
Christina was like no Full Price, I am like how about discount me 1100 I would put down 1000-2000 deposit Finance me 5,000 and make it 5 years interest FREE.
To my Dismay I was Declined, I am k.
Very Disappointed how Management would not accept a 10/15% off MSRP.
I ended up buying a Breitling the following day at SEYbold building.
I feel bad for Christina as it is not her Fault, never again would I ever recommend or shop at JR Dunn.
David
Hialeah
January 22,2021
Love the ring I got and the packaging was beautiful. Great price to boot!
Fantastic service couldn't ask for more
Steve Pryor and Cheryl Pracker's communication was timely, gracious,
And helpful. The watch came packaged perfectly and I look forward to doing business with JR Dunn again.
Great experience and received product onetime and well packaged
I was searching for beautiful charms and came upon your site. I adore the one I choose from your site and plan on purchasing another in February.
Wonderful customer service!
Great product and great service overall. However the Michele watch did not come with proof of authenticity nor warranty. This is quite concerning.
Thank you
Cheryl is always helpful and very prompt to respond - appreciated and primary reason I keep returning to JR Dunn! WIshing all of you good health and all of us a much better 2021 ahead!
Quick & easy
From the business
J.R. Dunn Jewelers is a second-generation luxury jeweler that has been family owned and operated since 1969—celebrating over 50 years in business. The flagship store is located in the heart of South Florida, well known for being an Official Rolex Jeweler as well as carrying the top designers in luxury jewelry and timepieces like Breitling, Roberto Coin, John Hardy, TAG Heuer, Gucci, Mikimoto, Tudor and more. J. R. Dunn is one of the first successful omni-channel retailers in the industry, with a leading e-commerce website serving clients worldwide. J.R. Dunn Jewelers prides itself on providing a superior client experience for each and every person, celebrating life’s most joyous occasions. To learn more, visit us in our showroom or visit: https://jrdunn.com/
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members