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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Great customer service great prices and fast shipping.
I miss the paper catalog, not a big fan of the website
Received great customer service when inquiring about missing shipments; and an easy return of several products
Ordered tires on a Sunday night, had them in my possession on Wed. It was fast shipping, and well taken care of
Awesome service and shipping. Product was as described
Always happy with J&P Cycles! Took a little longer to arrive this time than previous orders, and the flat large cardboard envelope that it arrived in had been bent somewhat during shipping, which got me nervous when I first saw it but all was good, it seems to have suffered no mutilation so I was pleased. I still have my starter motor job to do to see if this gasket is going to work out well and not leak but I have complete confidence that it will be fine...
Their prices were good and they sell quality products on their site. The shipping and communication from order to delivery and even follow up were great!
Easy to order easy to order. Fast shipping. Good price
Website laid out very well. Easy to browse what I'm looking for.
My first order from this supplier. Great selection, great pricing and shipping
Products I needed were available. Great shipping speed. Etc...
You continue to offer discounts for subscribing to text and email only to learn it is only good for first timers... why don't you say so before going through all the BS
Super easy to to shop and find what I need and very fast service is
I received wrong part, probably because I read part advertisement wrong.
Just re ordered new part.
Product I received was a lot better looking than I thought. Good job manufacturer and of course J&P delivery was quick. Keep up the good work.
I love J&P Cycles... Best experience on the planet
Will come back after I install them and take it out for a test ride
Ordering was easy. I even had the military discount applied. The product arrived as scheduled.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.