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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Helmet fit great true to size guide on line. Looks great and good quality.
Good overall customer service fast delivery great follow up and tracking info.
They were very helpful and helped out tremendously with the discount they gave me I'd recommend J&P Cycles to anyone
I received my order in a timely manner, with no hassle or confusion
Awesome service. Taking care of my riding needs. Website is easy to browse and provides various options for each product I happen to be looking to buy.
Find a way have been waiting quite sometime for these shirts so I got 2.
Easy to find,good description and details of the heated grips ease of checkout
Great… it was my first purchase as a new bike owner! I was a little disappointed to see that I have to pay for the shipping of a return after spending $1600 though.
Shipping and product was quick and nice quality, understand my part was universal wish more measurements and detail about products were there, but other than that experience was great
Everytime I look for the parts I need, I find them. The parts always show up, and work properly.
I will never buy from J&P Cycles again.
Especially anything electric, YOU WONT get a refund if it's defective.
Be careful about buying from this company. Depending on what your buying you may not be able to get a refund. Bought a LED headlight for my softail and it kept blowing the headlight fuse.tried to return it but they wanted to refer me to the manufacturer. What a scam. This is the way shady companies that don't want to stand behind their products do there customers. Now I'm stuck with a $200 light that is no good to me.
Ordered a visor for motorcycle helmet and it fits perfectly. I appreciate the email check in to make sure it was delivered and received.
Oct 5,2023 I ordered a S&S intake manifold. The following week I called they had received it from Lemans warehouse yet. Next it had to shipped Las Vegas warehouse than to me when called again since being shipped to a PO box. October 13,2023 I called again. They received in their warehouse. It would in 2 business days. Called again Monday 16. Could not ship date. No Email response today. Will call tomorrow again. Paid $381.00,will it ship or will have ask for a refund? Bike has been down since October 1,2023
What started as a search for some simple top end parts replacement ended up with the S&S power pack kit with gear drive. Figured if I'm going to do it, might as well do it right!
Everything so far has been very easy to assemble for a rookie! (Which I am)!
Directions are very clear. Their videos are extremely detailed and helped a great deal!
Needed a replacement dip stick, the one I had that came with the bike came unglued
Very please with the experience. Did not have any issues at all.
Great stuff always fast delivery and great prices always there to help when I call even to walk me through when I'm having trouble putting a part on my Harley heritage always recommend J&P
Like the fitment guide. Fit as expected. Grips best applied with a good grip adhesive.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for reaching out to us, John. We appreciate you taking the time to write in. Hearing from customers directly helps us determine where we need to improve. We are looking into your specific issue. We greatly appreciate your feedback regarding your experience. Feel free to let us know if we can be of any other assistance. Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com