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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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It was good. A friend uses your products all the time. Thank you.
Fast shipping always willing to help answer questions. Thank you
I really like the service but the packages can be a little long for delivery
Easy to buy and thanks for discount
It was easy to locate the item I wanted and to proceed to checkout.
It was a reliable transaction but didn't expect to pay duties which were almost more than my order
Ordered check valve for my 05 wide glide, it shipped fast, had it in a couple days, installed in about an hour and was back on the road.
They are exactly what my son was looking for and they came in, it only took 2 days. I'll be doing more business with again definitely…
Great easy oder only took a few minutes. Tracked order online was delivered when they said.
A lot of availability Photos and some helpful fitment hints here and there... Fast delivery and i was kept up to date on ETA's for everything. Pricing is competitive!
Lots of options. Good tech specs. Somewhat competitive pricing.
All was good. Was not on hold long, and the gentleman was understanding and helped me with my problem. I ordered the wrong part and he found the right one for me. Thank you very much..
I am satisfied with what I ordered. It came when it was supposed to.
Exactly what I wanted. The seat fit perfectly and looks amazing!
Fast and very helpful, online chat was very knowledgeable and quick to respond
Needed help finding tire, your chat quickly found a set for me. Thank you
Despite all evidence to the contrary, this conversion kit does not line up with my 2015 FLHTCU/I. The mounting base holes do not line up with tour pack holes.
I'm not good at giving experiences, but since it has to be 50 characters long. This was the best delivery of fork seals I have ever encountered in my life. If I was to ever order fork seals again this is definitely the place that I would go.
I look foward to continuing ordering from J&P cycles in the future because of the great customer service I've received from any questions I had.
I strongly recommend ordering from J&P cycles
Installed, keep the bugs out of my eyes. Dont get any better than that.
Ordered two tires and one was the wrong brand and size so I called a representative and they were able to get the right one headed my way before I even shipped the wrong one back. Overall great experience and will order my motorcycle tires again.
I have been buying motorcycles parts from J&P for a lot of years have always had great service
Allways easy to order from you great service
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor