Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Searched for my helmet online. It was very easy to find and purchase Reasonable price Website was very easy to navigate
Bought Motorcycle rear armrests for my new 2016 Heritage Softail Classic. They look good on the bike, and the wife feels more secure, relaxed and happy riding on the back of it.
On time as described "………………………………………………………………………………..
Everything i order it is on time or sooner and exactly what i ordered
I got sent the wrong turn signal and they wanted me to pay for the shipping back to them. I will never shop with them again
Initial delivery was to incorrect address. Had to call customer service
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Good quality product delivered very fast. Would recommend.
Great product well built. Exactly what I was looking for. Thank you
On my last order, I was in search of a starter relay. I ordered it on a Friday and I got it Monday. Never disappointed dealing with these people.
No problem with order my parts were on the money, fit right, arrived on time.Can't beat that. J&P rocks
I have always had a good experience with j&p cycles. Great array of products
Belt was exactly same quality and length as factory, give them information and they get u what u need.quality
Simple and easy to find correct belt a d order
As per the title but who ever packed it left my reference number of the shipping label so it went missing at the delivery address for two weeks
Very pleased with this product! Was delivered in perfect condition and looks amazing on my Harley! Thank you!
Easy to find, order, pay, and on the way. Installation was a snap
Been riding for decades the E Z Shifter was simple to install and makes riding a more pleasurable experience such a simple thing making a big difference Thanks.
Shopped on J&P site for front cruiser tire, selected quality product, paid, tire delivered 4 days later! Was pleased to see the date stamp was (2125), showing its mfg date was 21st week of this year, only a few weeks old.
Expect to have it mounted and on the road soon.
I have always been satisfied with JP Cycles. I have used them for years.
Good quality fast delivery in good shape. Ordering more.to match
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: customerservice@jpcycles.com
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!