Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
What started as a search for some simple top end parts replacement ended up with the S&S power pack kit with gear drive. Figured if I'm going to do it, might as well do it right!
Everything so far has been very easy to assemble for a rookie! (Which I am)!
Directions are very clear. Their videos are extremely detailed and helped a great deal!
Needed a replacement dip stick, the one I had that came with the bike came unglued
Very please with the experience. Did not have any issues at all.
Great stuff always fast delivery and great prices always there to help when I call even to walk me through when I'm having trouble putting a part on my Harley heritage always recommend J&P
Like the fitment guide. Fit as expected. Grips best applied with a good grip adhesive.
Great customer service great prices and fast shipping.
I miss the paper catalog, not a big fan of the website
Received great customer service when inquiring about missing shipments; and an easy return of several products
Ease to find parts and best price, thanks………………….:::::……...
Ordered tires on a Sunday night, had them in my possession on Wed. It was fast shipping, and well taken care of
Awesome service and shipping. Product was as described
Always happy with J&P Cycles! Took a little longer to arrive this time than previous orders, and the flat large cardboard envelope that it arrived in had been bent somewhat during shipping, which got me nervous when I first saw it but all was good, it seems to have suffered no mutilation so I was pleased. I still have my starter motor job to do to see if this gasket is going to work out well and not leak but I have complete confidence that it will be fine...
Their prices were good and they sell quality products on their site. The shipping and communication from order to delivery and even follow up were great!
Easy to order easy to order. Fast shipping. Good price
My first order from this supplier. Great selection, great pricing and shipping
Products I needed were available. Great shipping speed. Etc...
You continue to offer discounts for subscribing to text and email only to learn it is only good for first timers... why don't you say so before going through all the BS
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor