About the Business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Package was damaged and opened the item had a litter scratch on it as well
The store in Pigeon Forge was fantastic! The Assistant Manager gave us extremely great and personal service. Wife wanted a RED helmet which had to be ordered from the warehouse. It too 1-1/2 weeks to get the helmet delivered to our home and we thought that was a little long. After all we only lived about 1-1/2 hours from your store. But we are very happy with the service we received in the store and my wife is very happy with her new helmet. Thank you.
Fast shipping. Product was as expected. Great experience
You had the part i needed, yahoo spring washer for passenger pedal board to keep it up
Not thrilled with the riser I ordered, the bottom half is metal, but the top half is plastic.
Fast shipping and excellent experience otherwise
System said they would fit 2019 RG special but that's not true
Good. After entering items into the cart, the website seems to forget to continue shopping by my particular bike, and I entered the bike on my profile.
Good. After enteringitems into the cart, it seems to forget to continue shopping by my particular bike, and I entered the bike on my profile.
The folks at J&P almost always have what I need in stock. I received my tire as promised. Haven't mounted it yet, but hope to have you a review of the Metzeler Cruisetec soon.
Direct fitment parts were ordered. Direct fitment parts is what i received. I installed the parts. They were the correct parts and everything was smooth as silk.
The heads on bolts are cut so shallow the allen wrench slipped and stripped with light pressure. Just installed so haven't ran yet.
Great service as always. Easy website to use and quick delivery
Was fast and easy,parts are all fitted to your specific bike model and will let u know if its not the rite part so almost impossible to order the wrong item which is so great with so many different models
Tires were crap rear tire just blew out on the highway and almost got me killed
It was easy ordering the part needed and it was delivered fast.
One of the few places that had a scorpion clutch and derby cover in stock when I needed it last minute to prepare for bike week. Signing up for their newsletter/ promotional emails for me an additional 15% off. Super satisfied with my shopping experience
Quick shipping was very surprised! Will buy all my parts here going forward!
Easy peasy lemon squeezy my ninjas!
Thought I had found what I needed for my bike, so I ordered it. Item was received without all necessary hardware. Before I went out to buy the necessary hardware myself, I attempted to set the item on the bike to figure out exactly what I needed and found they hardware they did include didn't fit. I called back and spoke to someone in parts who said that although the part was listed as fitting "V-twins", what it should have said was "V-twin Harleys" - brackets did not fit around the handlebars on my Indian, so back it went. Disappointing and kind of aggravating, but Gen and Kimberly in customer service did an excellent job trying to help me.
Shipping was fast. And product was delivered without a scratch
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you for taking the time to fill out our survey and sharing your feedback on your shopping experience. We appreciate all feedback and suggestions on your experience. We are always looking to improve our customer's shopping experience. And are committed to providing our riders with the best customer service.