About the Business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Wide assortment, it has one flaw: when returning to the basic menu, sometimes the data is lost and everything has to be written again
Great selection of parts and apparel, long standing reputation for great service
Once I found these people I knew I found a gem. Anytime I have questions about products or ask for help finding something they are there to help me. They do not mind answering any question I have. I will continue to order from them in the future.
Great price for my tire and shipped fast. I'm completely satisfied with the experience and will definitely buy from them again.
I ordered it as a backup Incase I need it at a later date, we will see how it does at the time of use.
Awesome customer service, good prices, and good delivery.
Ordered a shield and it arrived sooner than expected.
Excellent communication from order confirmation to delivery and tracking information.
Nice to get free shipping in the US! I'm in Canada but have a shipping address in ND. Efficient service! Thanks guys.
Easy & quick purchase. Great place to do business with when you need bike parts.
Very well pleased with the help in what I was looking for. And helping and showing me different options they were very helpful and nice and made me fill comfortably with their help. Thank You!
I had a very hard time getting through to the local store here in Michigan and I blamed it on customer service. It turns out that it was the crappy phone company that was to blame. J&P cycles customer service is and always has been great.
Good and quick it was very easy to order, have been buying parts for a few years, always satisfied
Easy to make sure you get the correct parts for your application
It's parts for your bike. Some things that have options to choose, you can't choose. For example. The Baker OD6 builders kit. From baker you get to choose the finish and the shift pattern. Here you get what they got
Very nice and very nice very nice very nice very beautiful and very nice
Ordered the tires and then paid attention to the shipping information, they were early by three days. I will using them more often.
The chrome oil tank I purchased shipped in a timely manner. Fit & finish was perfect. Chrome looked good perfect. Welds looked perfect.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and share details with us regarding this experience we will be glad to look into this.