business logo of J&P Cycles

J&P CyclesReviews 18,055

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,251
quality
17,404
This company responds to reviews on average within 5 days

Instant Feedback

59,024 reviews
Illinois
1 review
0 helpful votes
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Rear tire
April 12, 2024

I ordered a tire on a friday afternoon in the hopes i would receive it by tuesday but i had to do an online chat on tuesday to see that it had just shipped so on the following thursday almost a week after i placed my order i got my tire. So this purchase i am highly disappointed in the time it took to process.

Date of experience: April 2, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We’re sorry to hear this. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at customerservice@jpcycles.com, give us a call at 800-318-4823, or utilize our live chat@jpcycles.com and reference this review. Please include further details regarding your shopping experience/issue

Wyoming
1 review
0 helpful votes
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Shipping
April 12, 2024

Was supposed to be next day shipping. Didnt ship for a week after was very upset. Even called j and p customer service. She even told me it should have shipped next business day. Love the tire but not happy woth shipping time...

Date of experience: April 2, 2024
Canada
1 review
0 helpful votes
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Bike parts
April 12, 2024

Seems to always have the parts I need for my 1980 harley...so hard to find places that deal with old bikes!

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Excellent service!
April 12, 2024
Updated review

J&P has a great selection of products for my vintage Sportsters and their customer service is the best. No problems returning orders and quick shipping.

Date of experience: April 2, 2024

Excellent website and selection of products
February 6, 2024
Previous review

Excellent website and selection of products.

Date of experience: February 6, 2024
Iowa
1 review
0 helpful votes
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Great bags
April 12, 2024

Fit nicely in the bags of my 2019 Road Glide. They don't fit tight which allow room to pack a few things I want to leave in the bike around & under them.

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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Convenient
April 12, 2024

Quick, easy and convenient. Fast delivery and in time when scheduled.

Date of experience: April 2, 2024
Illinois
1 review
0 helpful votes
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Natalie pads
April 12, 2024
Updated review

Easy convenient. Right product Could not be happier

Date of experience: April 2, 2024

Easy convenient
March 31, 2024
Previous review

Easy convenient

Date of experience: March 21, 2024
New York
2 reviews
0 helpful votes
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Oil filter
April 12, 2024
Updated review

This filter was recommended by a friend and I love it

Date of experience: April 2, 2024

Love this site
January 3, 2024
Previous review

Love this site

Date of experience: January 3, 2024
Michigan
1 review
0 helpful votes
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Excellent experience
April 12, 2024

The purchase was handled professionally. I had a special shipping need and it was delivered quickly without any issues.

Date of experience: April 2, 2024
Texas
1 review
0 helpful votes
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Shopping
April 12, 2024

You make it is easy to get parts for my 1988 Honda Shadow.

Date of experience: April 2, 2024
Washington
1 review
0 helpful votes
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Overall, it was good, only thing that I downrate it on is you taking two weeks after purchase to cancel one item on my order. Know your inventory

Date of experience: April 2, 2024
Arizona
1 review
0 helpful votes
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Good job
April 12, 2024
Updated review

Nice and easy! The service was good, the product was good

Date of experience: April 2, 2024

Nice and easy!
March 31, 2024
Previous review

Nice and easy!

Date of experience: March 21, 2024
New York
1 review
0 helpful votes
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Great customer service
April 12, 2024

I have been ordering motorcycle stuff from you guys for years

Date of experience: April 2, 2024
Florida
1 review
0 helpful votes
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All smooth. Easy website and tracking. All items arrived as ordered.

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
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Product is overrated. There are discolorations in the paint used on the risers and they do not cover the handlebar tension area the same as stock. I'm keeping the risers but not overall satisfied with the product. I expected more.

Date of experience: April 2, 2024
Vermont
1 review
0 helpful votes
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Fast shipping and great service!
April 12, 2024

Very knowledgeable staff and always has the right part and doesn't just ship you the wrong part like tc bros. And most times the orders come in within a few days

Date of experience: April 2, 2024
North Carolina
1 review
0 helpful votes
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Thank you for providing great service. I look forward to relying on the battery tender keeping my mower ready at all times.

Date of experience: April 2, 2024
California
1 review
0 helpful votes
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Great motorcycle products to choose from
April 11, 2024
Updated review

I've bought several items over the years. Quick and secure packaging and great customer service. Quick responses on returns also.

Date of experience: April 1, 2024

Dagger sissy bar
February 17, 2024
Previous review

I bought an open box item with no damage! Said it may have been installed or possibly scratched and looked to be in excellent condition. Quick shipping and excellent packaging protection

Date of experience: February 17, 2024
Nevada
1 review
0 helpful votes
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Easy way to get parts
April 11, 2024
Updated review

Easy click, pay, open package. Can't get any easier. Returns are easy.

Date of experience: April 1, 2024

Easy and quick
March 2, 2024
Previous review

Easy and quick

Date of experience: March 2, 2024
Iowa
2 reviews
0 helpful votes
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No cause for complaint...
April 11, 2024

Very fast shipping.
Was well packaged for such a big item.
Fit perfectly.

Date of experience: April 1, 2024