Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
I always have a good experience with ordering from J&P, I can usually find what I need and have it at my house within a couple of days.
They worked perfect for my husband's bike. Received them super quickly.
I especially enjoy watching your how to videos. I find them very helpful to refresh prior to performing service on my FXDL.
Fast shipping. A+++ Seller. Would purchase again. Pictures were representative of item.
Up till now I was ok, then you bother me with some bull$#*! review.
Mais je ne savais pas que je devais payer les frais de douanes
Quick shipping and competitive pricing. I've been doing business with them for 20 years.
Fast easy but the chat option is annoying. Keeps popping up and blocking my view of the products. But J&P has what I need.
I should have measured my head and then chatted with customer service for proper sizing!
My bad
They have what I need god service and fast shipping
This kit includes adjustable wrenches, sockets, pliers, 4 screwdrivers, wire, wire ties, vise grips, etc. Just about anything for a quick fix while out on the road. I should also buy a First Aid kit.
The part was fitted just like the old one and delivering service was quick
They answered the phone and I got quick answers.
Quick shipping and reasonable prices.
Only reason I did not give five stars is because the Saddleman Solo Seat barely lined up with the hole in my fender. Its a stock fender, so it should have lined up. But the seat is really comfy and looks great. Not J&P's fault at all. I will either make a new bracket or search for one.
Decent support and I would recommend doing business
I actually have a problem, but the new taillight fits great. My problem is, we couldn't get the brake light to work. Any ideas would be great, remember you had changed over all the lights to LED. The old led bulb the little locking nubs were broken off we got another bulb from Napa here but it lights up all the LEDs and the brake light doesn't work when you apply it. Thanks
JP never lets me down, fast shipping ez to order thank you
This battery is supposed to be a direct replacement. It is except for the negative cable. The cable has a 90 degree end and because of the cable size and the inset on the battery terminal it wouldn't fit. Bent it to a 45 degree angle all is good.
Found everything I needed at a competitive price free shipping
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.