Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyโs customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Great help while using the chat board. The assistant was quickly able to explain and find the right clutch cable and brake line for my 14in apehanger handlebars.
Great for my reminder when back in stock fast check out.
Chrome job wasn't anything to write home to mom about. Beware garder- wescott are selling you their rejects j & p.
Great price and perfect fit. Easy to use website to find exact specs.
Fit perfect a looks awesome. Would recommend to anyone
Sometimes I pay a little more but I know I'm getting a quality part from a reputable supplier I ride all older bikes and in North vermont there are no suppliers for the parts I need from time to time
Found quality brake and clutch chrome reservoir covers for my 2014 Ultra Limited that fit perfectly and no leaking like most.
Ordered the throttle cable but actually needed idle cable.
Fast shipping very good packing item was as described easy install
The purchase through J&P wasn't bad but the amount of time it took to get here was nearly 10 days. I have purchased larger items before in the past that I received within 5 days, so that was a little disappointing.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Easy to find the right parts for the right price. Fast shipping too!
Thanks for being easy to navigate it was a pleasure
Ordered a new windshield for my GL1800 and recieved it in about ten days. Arrived in perfect condition and installed in 30 minutes.
Needed a battery tender. Received within 3 days. Thank you JP
It was a great buying Experience! My received my order quicker than I anticipated. I will purchase more items from J&P Cycles in the future!
Great products, great service and fast shipping! Received my tire 4 days after ordering without any express shipping
Customer service was very helpful when I called them regarding tuning the bike they walked me through steps
Everything was good fast reasonable price, I just just ordered the wrong part but will use it on another harley
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.