business logo of J&P Cycles

J&P CyclesReviews 18,016

4.7

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Anamosa, IA, United States
How would you rate J&P Cycles?
grey star
grey star
grey star
grey star
grey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,250
quality
17,366
This company responds to reviews on average within 5 days

Instant Feedback

58,938 reviews
Canada
1 review
0 helpful votes
Follow Glenn K.
Unfollow Glenn K.
Send Message
Share Review
Report Review

Tailight
April 11, 2024

Fast delivery and as described fast and as described

Date of experience: April 1, 2024
Hawaii
1 review
0 helpful votes
Follow Shaun H.
Unfollow Shaun H.
Send Message
Share Review
Report Review

Shopping is fun, getting my item shipped sucks
April 11, 2024
Updated review

Parts are awesome, shipping here sucks, I would rather pay to get here faster

Date of experience: April 1, 2024

Easy to shop
February 19, 2024
Previous review

Easy to shop

Date of experience: February 19, 2024
Tennessee
1 review
0 helpful votes
Follow Steven U.
Unfollow Steven U.
Send Message
Share Review
Report Review

Confused
April 10, 2024

Ordered a part knowing it was flawed, received a message that it could not be supplied, ordered an unblemished replacement and the not available part showed up. Meanwhile the replacement part has already been shipped… exhausting,,, because there was no way to cancel the first order

Date of experience: March 31, 2024
Washington
1 review
0 helpful votes
Follow RANDY Y.
Unfollow RANDY Y.
Send Message
Share Review
Report Review

Satisfactory
April 10, 2024

Product was not shipped out as stated it would be.

Date of experience: March 31, 2024
Massachusetts
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Send Message
Share Review
Report Review

Excellent customer service
April 10, 2024

I recently made an order for new tires and only one tire got delivered I called and he order was corrected within two days and friendly and courteous customer service over the phone thank you very much

Date of experience: March 31, 2024
Colombia
1 review
0 helpful votes
Follow ernie O.
Unfollow ernie O.
Send Message
Share Review
Report Review

Very satisfied!
April 10, 2024

Very satisfied, nicely packaged & fast shipping time!

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
Follow Fabian F.
Unfollow Fabian F.
Send Message
Share Review
Report Review

Quality Service
April 10, 2024

I've ordered from other sites(Hill Country Customs) out of Texas and it was complete trash. Have yet to receive my parts and customer service is lower than shark ****. J&P was completely worth it can't go wrong!

Date of experience: March 31, 2024
Virginia
2 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Send Message
Share Review
Report Review

My experience has been worth my investment purchasing products from your company makes me want to return for other purchases. I will definitely be looking at your site first for now on for products. I'm interested in thank you J&P Cycles.

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
Follow Rick E.
Unfollow Rick E.
Send Message
Share Review
Report Review

Great product and a great price.
April 10, 2024

Just what I was looking for at a very reasonable price. Can't wait until delivery

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
Follow Matthew X.
Unfollow Matthew X.
Send Message
Share Review
Report Review

Fuggin awesome
April 10, 2024

Love the way this windshield looks on my bike I hope others enjoy there products as much as I do

Date of experience: March 31, 2024
Illinois
1 review
0 helpful votes
Follow Desmond S.
Unfollow Desmond S.
Send Message
Share Review
Report Review

Always use J&P cycles for harley
April 10, 2024

Love the parts i get from here i have nothing bad to say about my parts

Date of experience: March 31, 2024
Colorado
1 review
0 helpful votes
Follow Marv M.
Unfollow Marv M.
Send Message
Share Review
Report Review

Good
April 10, 2024

Okay, but not easily done. No thanks $$$$&&$$$$$$$$$$

Date of experience: March 31, 2024
Indiana
1 review
0 helpful votes
Follow Steven P.
Unfollow Steven P.
Send Message
Share Review
Report Review

I would give 10 stars
April 10, 2024

I would give 10 stars but the brand new toolbox I bought from JP cycles had rust on the inside of it understandably so but I spent over $100 for this tear dropped toolbox +75 for the mounting kit. I went ahead and put it on but other than that JP cycles was amazing. Can't blame them as a company. This is more of a worker. Let that slide by or did not notice it as you would have to open the toolbox to see the rust on the latch, but you know rust is like cancer.

Date of experience: March 31, 2024
Colorado
1 review
0 helpful votes
Follow Arthur Y.
Unfollow Arthur Y.
Send Message
Share Review
Report Review

My disappointment is the $10 charge for returns. It wasn't your fault I know but that was quite a cost. Anyway I was able to give the air filter a home. I have been unable to replace my 3 inch high filter with an alternative and modified this one to work. Thank you, as I said I don't feel it was your fault.I

Date of experience: March 31, 2024

So far so good!
October 6, 2023
Previous review

So far so good!

Date of experience: October 2, 2023
Maryland
1 review
0 helpful votes
Follow Duane C.
Unfollow Duane C.
Send Message
Share Review
Report Review

Wrong cables
April 10, 2024

Throttle cables are wrong size. I need to return them.

Date of experience: March 31, 2024
California
3 reviews
0 helpful votes
Follow Douglas S.
Unfollow Douglas S.
Send Message
Share Review
Report Review

Good job
April 10, 2024

Easy, good product selection. The order was uncomplicated.

Date of experience: March 31, 2024
Massachusetts
3 reviews
0 helpful votes
Follow Thibault P.
Unfollow Thibault P.
Send Message
Share Review
Report Review

Good shopping experience
April 10, 2024

Website is easy to navigate and product descriptions are good.
The payment page is also clear.
Hopefully the product will be delivered on time...waiting.

Date of experience: March 31, 2024
North Carolina
1 review
0 helpful votes
Follow Drew T.
Unfollow Drew T.
Send Message
Share Review
Report Review

Excellent service and help.
April 10, 2024

Top notch. Even on a Sunday afternoon the nice, helpful sales staff helped me with my order

Date of experience: March 31, 2024
Nebraska
1 review
0 helpful votes
Follow jim Z.
Unfollow jim Z.
Send Message
Share Review
Report Review

I bought from j&p cycles before but it's been awhile. Didn't like the 10% discount the website offered at the beginning was denied at check out. Otherwise I usually know what to expect.

Date of experience: March 31, 2024
Florida
1 review
0 helpful votes
Follow Larry C.
Unfollow Larry C.
Send Message
Share Review
Report Review

It was good
April 10, 2024

Pictures and descriptions are accurate. You get what you order.

Date of experience: March 31, 2024