Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Over winter my key for my old shovel went missing from its safe spot but thanks to JP Cycle it is ready to go weather the wife likes it or not plus now I have a spare for next time.
Ordered a clutch cable but it was too short. Sent. It back and received a refund. Ordered the correct size and all is good.
We have struggled to find a reliable source for parts for our older Harley. We are so grateful to have found a trusted and reliable source to continue with our project!
My husband and I both ordered tires for our bikes. They were shipped and delivered within 4 days!
Reasonable prices, easy checkout, and quick delivery!
Wish it was faster especially for somewhat local of a delivery
The tires arrived faster than expected. I will definitely choose J&P Cycles again.
I have been dealing with J&P Cycles for over 20 years. They've always been very reliable in both their both their customer service and their reliability as far as getting the right part when they say I'll get it and if there is a problem they're always very helpful if I have to make a phone call.
Very positive experience and looking forward to doing business with you!
They always have the parts had a good price also!
My fender spacers arrived in a timely manner and were just a described. Never disappointed.
Customer service was very helpful in let me know which item I needed to order in my bike and delivery was very fast 2 days
Always have what I need at a great price and always quick delivery! Couldn't ask for better!
Quick and easy,had what I needed and at a price that made the wife happy
Came quick putting together screws don't line up and won't tighten all the way...
Not to impressed
Bought a rear lift for my road king and it was exactly what I wanted and fitment was perfect.
I got great prices on the Kuryakyn parts I was looking for. I got the parts in an acceptable amount of time.
The delivery service they use just threw my helmet over the fence so everyone could see it and possible entice thieves to come onto my property and steal it. I would have been out of 300.00 dollars because like the customer service told me basically it's not their fault where the delivery driver leaves the package. If you cannot do better then that I cannot take the chance on purchasing your products
Great help. Fast shipping, great product. Will order again
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at socialmedia@jpcycles.com attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Answer: Hello Bill, The return address is as follows... 501 Industry Rd. Suite 400, Louisville KY 40208. You will just want to make sure that your RMA# (Return Merchandise Authorization Number) is clearly written on the box if you could please. This will help expedite the process once it reaches out warehouse. Thank you for your inquiry, -Kirk- Social Media Support Supervisor