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J&P CyclesReviews 19,189

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,369
quality
18,530
This company responds to reviews on average within 5 days

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Michigan
1 review
0 helpful votes
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First time ordering
September 13, 2024

Good first time experience, will use again when I need more parts.

Date of experience: September 3, 2024
Illinois
1 review
0 helpful votes
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Perfect
September 13, 2024

First time with J&P everything went great shipping was fast

Date of experience: September 3, 2024
South Carolina
1 review
0 helpful votes
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Damaged goods
September 13, 2024

I've ordered from this company one previous time with no complaint. Received current on in a timely manner but unfortunately the product was damaged. Looks like it's been dropped a time or two or hit on something. When you spend close to $800 on a purchase you hope that it comes intact. The damaged area was wrapped in bubble wrap so I'm lead to believe it was damaged before it left the warehouse.

Date of experience: September 3, 2024
New Mexico
1 review
0 helpful votes
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Exactly the part i wanted for a fair price
September 13, 2024
Updated review

With a quick search, i was able to find the exact part i was looking for, and at a fair price... shipping was faster than advertised...

Date of experience: September 3, 2024

Jp cycles is my go-to for aftermarket harley parts...
August 26, 2024
Previous review

Jp cycles is my go-to for aftermarket harley parts for me and my customers

Date of experience: August 16, 2024
Pennsylvania
1 review
0 helpful votes
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Damaged is acceptable
September 13, 2024

I received a damage dented up NEW gas tank.
3 women via email told me that is how it is supposed to come.
I called and spoke with a gentleman that said it is not the case. He said he would shipped me out a new fuel take asap with a return label. A week later no tank. I call and someone told me thar I has to ship the tank back first. ( after I was told different and kept me waiting. I recorded the call he definitely told me that he would ship me a return label ( with the new tank.

In desperation. I accepted the damaged tank and PAiD to have it repaired at the body shop.

I'm done with JP

Date of experience: September 3, 2024
Kimberly E. — J&P Cycles Rep
12 months ago

I do see that you were provided a credit and chose to keep the "raw tank" We do apologize for the issue and appreciate your feedback.

Pennsylvania
1 review
0 helpful votes
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Fast
September 13, 2024

No problem fast delivery No problems with ordering hasslefree price was right delivery was when it said it was going to be came on time and met all my expectations

Date of experience: September 3, 2024
Mississippi
1 review
0 helpful votes
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Great place to find shovelhead parts
September 13, 2024
Updated review

Fast service from folks you can trust. Weird shipping-one order may come on three different days.

Date of experience: September 3, 2024

Like family
June 25, 2024
Previous review

Fast and very helpful service-job well done. Old 1975 fxe is on the road again!

Date of experience: June 15, 2024
Michigan
1 review
0 helpful votes
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Tires & Tubes
September 13, 2024

Just as ordered! Shipped as scheduled! Worked out just great! I will be back when in need for more parts thanks.

Date of experience: September 3, 2024
Ohio
1 review
0 helpful votes
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Lost package help
September 13, 2024

I had a lost package, contacted JP cycles customer service and the were very helpful.
They shipped me a new package very promptly.

Date of experience: September 3, 2024
Nevada
1 review
0 helpful votes
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Fits w/ a scratch
September 13, 2024

Love using J&P. Ordered a Vance & Hines V02 Insight intake for my Harley. Love it, but it showed up with a scratch across the clear front of the filter. Noticed it after I'd already unwrapped the thing. Luckily, it's not too easy to see. Other than that ordering was easy & part showed up super quick!

Date of experience: September 3, 2024
Iowa
2 reviews
0 helpful votes
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Nice rock sliders pain to install
September 13, 2024

Heck of a time trying to install one nut on passenger side was angled. We had to retap to get to work. On the driver side the bar didn't have the right angle had to pry it up to get front bolt in and pry down the rear side. Instructions were a joke not really Instructions. They look nice but wouldn't buy again rather spend a little more for something better to install.

Date of experience: September 3, 2024
Nebraska
2 reviews
0 helpful votes
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Nice helmet
September 13, 2024

Very easy to order and the helmet seems to fit nicely. Overall pleased with product.

Date of experience: September 3, 2024
Georgia
1 review
0 helpful votes
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Great
September 13, 2024

Great the workers were awesome and rpm membership was helpful

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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Will be doing more shopping here in the future and I would recommend to anyone

Date of experience: September 3, 2024
Canada
1 review
0 helpful votes
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Good prices and shipping
September 13, 2024

Was looking for engine gaurd / crash bars for my V Star 950 and they had more than 1 style to choose from and good pricing

Date of experience: September 3, 2024
Wisconsin
1 review
0 helpful votes
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Returning order
September 13, 2024

I ended up ordering the wrong part So I call j p cycles. The customer service person that I talked to was very Helpful, he was able to get me the correct part and explain to me How to
Return the wrong part, and get credited For it. I was varry pleased with the Whole experience And how smoothly everything went.

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
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Fuel Tank
September 13, 2024

I ordered a replacement gas tank for my Dyna. When the tank was delivered it was dented on both side. I called J&P and they sent me a return label and placed a order for another tank. I just received it today and it is in good shape.

Date of experience: September 3, 2024
New York
2 reviews
0 helpful votes
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I was disappointed with the chrome finish on the seat bracket. Seemed a bit rough around the edges.

Date of experience: September 3, 2024

Easy peazy, love JPC …
June 29, 2024
Previous review

Easy peazy, love JPC …

Date of experience: June 19, 2024
Missouri
1 review
0 helpful votes
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Slip on mufflers
September 13, 2024

Was just what I expected and am happy with the overall product

Date of experience: September 3, 2024
California
1 review
0 helpful votes
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You guys rock
September 13, 2024

Fast delivery. Great efficient customer service. JP Cycles is the best.

Date of experience: September 3, 2024