business logo of J&P Cycles

J&P CyclesReviews 18,683

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,318
quality
18,027
This company responds to reviews on average within 5 days

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60,635 reviews

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Arizona
1 review
0 helpful votes
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Tire
October 6, 2024

Perfect perfect perfect perfect perfect perfect perfect perfect

Date of experience: September 26, 2024
North Carolina
1 review
0 helpful votes
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Best service ever
October 6, 2024

Good with the product fastest delivery yet………………………………,,.,:….,,,

Date of experience: September 26, 2024
Washington
1 review
0 helpful votes
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Baby Bacon
October 6, 2024

Always been a great experience and quality products. Two thumbs up.

Date of experience: September 26, 2024
Florida
2 reviews
0 helpful votes
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Customer service lack of knowledge
October 6, 2024

Purchased a speedometer that only fits a certain dash that they also sold but could not confirm the interchange

Date of experience: September 26, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Kansas
1 review
0 helpful votes
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Great service
October 6, 2024

Can always find what I need and pricing is always reasonable. Wish they gave a mil discount but I still won't complain about the prices.

Date of experience: September 26, 2024
Illinois
2 reviews
0 helpful votes
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Easy and Quick
October 6, 2024
Updated review

Quick and easy process. Parts were as described for a reasonable price.

Date of experience: September 26, 2024

Good site, good products, good prices
November 16, 2023
Previous review

Good site, good products, good prices.

Date of experience: November 16, 2023
Massachusetts
1 review
0 helpful votes
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Ok
October 6, 2024

It was a good experience but the hardware does not work on the bike I had to manufacture my own fittings maybe try doing a a chrome bushing in 2 different sizes 3/8 and 5/16-18 cause it does not connect together for a streetbob I know that but there nice mirrors I had to do the same with my flame tear drop set but your parts are ok anyways just a few tube ups thanks

Date of experience: September 26, 2024
Washington
2 reviews
0 helpful votes
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I paid extra for 2 day shipping, but it took 5 days. As the saying goes. Fool me once...

Date of experience: September 26, 2024
Oregon
1 review
0 helpful votes
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Buy parts
October 6, 2024

Great service highly recommended i will definitely be back

Date of experience: September 26, 2024
Montana
1 review
0 helpful votes
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53 Harley
October 5, 2024

Easy to order delivered on time. Varied products and good prices.

Date of experience: September 25, 2024
Arizona
1 review
0 helpful votes
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Fits
October 5, 2024

Great seat feels and looks great easy order and quick delivery!

Date of experience: September 25, 2024
Iowa
1 review
0 helpful votes
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Easy
October 5, 2024

They made it so easy to get the right part for the right cycle.

Date of experience: September 25, 2024
Maryland
1 review
0 helpful votes
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Quick and easy service
October 5, 2024

Ordered brake pads for my bike. They arrived 2 days later. Very satisfied. Will recommend jpcycles to friends and will be a repeat customer

Date of experience: September 25, 2024
Tennessee
1 review
0 helpful votes
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Fast shipping!
October 5, 2024

Very satisfied with the item and process for my 1st J&P Cycles order.
Will definitely order from this vendor again.

Date of experience: September 25, 2024
West Virginia
1 review
0 helpful votes
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Saddleman seat
October 5, 2024

Great product, fast shipping. I found a deal on your website for the specific seat I wanted and I was lured in by a 10% off promo code….went to pay the item and the code said it was expired….i had already had my heart set on the product but overall buying experience was less than satisfactory.

Date of experience: September 25, 2024
Kimberly E. J&P Cycles Rep
11 months ago

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Maryland
1 review
0 helpful votes
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Hogtunes
October 5, 2024

Great speaker for the price and replacement for stock speakers.

Date of experience: September 25, 2024
New Jersey
1 review
0 helpful votes
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Product great - delivery not.
October 5, 2024

Quick - Thank you as usual. Can't wait to get back on the road riding before winter puts a seasonal stop to our enjoyment on the motorcycle. We will ride as long as roads are clear and the temps stay above 50 degrees.

Date of experience: September 25, 2024
New York
1 review
0 helpful votes
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Great Selection - Great Advice
October 5, 2024

They helped me with a return and then selecting the replacement parts which made things so much simpler.

Date of experience: September 25, 2024
Pennsylvania
1 review
0 helpful votes
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My motorcycle is a 1977. J&P had the correct parts and their description was helpful ensuring that they would fit my older bike.

Date of experience: September 25, 2024
North Carolina
1 review
0 helpful votes
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Grips were delivered on time. Shipping costs nearly doubled the cost of the item.

Date of experience: September 25, 2024